Customer Service Representative

3 weeks ago

Sandy, United States Bank of Utah Full time
Under the direction of the Customer Service Manager (CSM), the Customer Service Representative (CSR) is responsible for establishing a full-relationship with customers. The Customer Service Representative is personally committed to consistently creating a great customer experience by meeting a broad range of financial service needs. In addition, the CSR will help lead the branch team to attain branch goals. Adheres to all bank established policies, procedures and overall banking/compliance regulations.

Essential Functions of the Job:

1. Promotes, represents and welcomes current and potential customers, employees and vendors to the bank in a professional and inviting manner.

2. Develop a strong, value-added relationship with current and prospective customers by engaging in conversations that uncover their current and future financial needs. Provide solutions to ensure the customer feels understood, informed and confident in the bank and products/services offered.

3. Leads and encourages a positive working environment with a can-do attitude, which fosters our Cultural Beliefs.

4. Proficiently performs routine, basic and complex transactions and tasks including but not limited to:

• Accept and process deposits, withdrawals, transfers, check cashing, loan payments and advances.

• Maintain proper cash levels and keeps cash secure at all times. Accurately balances cash drawer and vault and reports variations in accordance with bank policy.

• Process daily branch capture, verifying accuracy of scanned documents to minimize non-posts.

• Collects information for outgoing wire transfers up to specified limit.

• Basic account maintenance including address changes holds, and stop pays.

• Open and Close all depository accounts including but not limited to: IRA, HSA, Business and Consumer accounts. Ensure proper Customer Identification (CIP) and Bank Secrecy (BSA) procedures are appropriately followed.

• Completes required reports timely and accurately (including UAR and CTR)

5. Expert knowledge of Bank of Utah's depository products accounts, apps and online services along with a strong understanding of bank's products and services. Promote and refer other bank products/services to customers and convert service opportunities to sales when appropriate.

6. Proactively seek solutions to customer service and efficiency issues. Troubleshoot online and mobile banking issues. Service customer accounts and requests accurately in accordance with bank policy and procedure.

7. Maintain comprehensive and up to date knowledge of banking regulations related to assigned job function. Complete required compliance and job specific training.

8. Actively participate in meetings, individual and group feedback/training sessions.

Wage: Up to $18/hour

Additional Responsibilities:

• Quality, accuracy, reliability, friendliness, thoroughness and timeliness of services provided to internal and external customers

• Understands and adheres to Bank policies and procedures

• Ability to earn the trust and respect of customers and co-workers

• Exhibits professional workplace appearance and conduct

• Keeps bank, customer, and employee information confidential

• Participates in training and appropriate professional development

• Reliability in reporting to work regularly and on time

• Informs customers and potential customers of additional Bank services when appropriate.

Experience, Skills and Education

• Previous customer service experience.

• Basic computer and Microsoft Office Suite skills.

• Previous cash handling experience preferred

• High School Diploma or equivalent required

Working Conditions:

• Work is performed largely in a pleasant office environment.

• Prolonged sitting, standing, and mental and visual concentration for computer and equipment usage required.

• Must be able to bend, turn, twist, lift and move up to 30 pounds of office supplies, equipment, and coin.

• Position is not telework eligible, all job duties must be performed in the branch or office

• Travel may be required between branches, to and from training/meetings, etc.

• Attendance is an essential function of the job.

Wage: Up to $18/hour

The wage listed is within the range associated with this position. Actual compensation will be based on qualifications and experience.

  • Customer Service Representative

    4 days ago

    Sandy, United States American Cruise Lines Full time

    Be the frontline contact with our customers before and during scheduled cruises. Coordinate special requests for all passengers. Support ongoing sales operations. Assist with payment and reservations. Handle all guests concerns with understanding and Customer Service Representative, Customer Service, Representative, Retail

  • Customer Service Representative

    3 days ago

    Sandy, United States American Cruise Lines Full time

    Customer Service Representative American Cruise Lines, the leader in luxury small ship cruising throughout the U.S., has an exciting opportunity for a Customer Service Representative. In this position you will provide superior customer service support to new and existing passengers on our world-class cruises. American Cruise Lines is the largest U.S. cruise...

  • Customer Service Representative

    3 weeks ago

    Sandy, United States Bank of Utah Full time

    Under the direction of the Customer Service Manager (CSM), the Customer Service Representative (CSR) is responsible for establishing a full-relationship with customers. The Customer Service Representative is personally committed to consistently creating a great customer experience by meeting a broad range of financial service needs. In addition, the CSR will...

  • Customer Service Representative

    3 months ago

    Sandy, United States Bank of Utah Full time

    Under the direction of the Customer Service Manager (CSM), the Customer Service Representative (CSR) is responsible for establishing a full-relationship with customers. The Customer Service Representative is personally committed to consistently creating a great customer experience by meeting a broad range of financial service needs. In addition, the CSR will...

  • Customer Service Representative

    1 week ago

    Sandy, United States Courtyard by Marriott Sandy Full time

    At Courtyard by Marriott Sandy, we're looking for a skilled Customer Service Representative to join our team. This part-time role is perfect for those who enjoy working with people and want to make a difference in the lives of our guests.About the JobThe estimated salary for this position is $18-$22 per hour, based on 16-20 hours worked per week. As a Front...

  • Customer Service Representative

    1 week ago

    Sandy Springs, United States Public Storage Full time

    Job OverviewWe are seeking a Customer Service Representative to join our team at Public Storage.As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience with our self-storage facilities.The ideal candidate will have a strong customer service background and the...

  • Customer Service Representative

    7 days ago

    Sandy Creek, New York, United States Tops Friendly Markets Full time

    We're looking for a Customer Service Representative to join our team at Tops Friendly Markets. As a Cashier @ Tops, you'll be responsible for providing friendly and attentive customer service, scanning and/or ringing customer purchases, and bagging customer orders. We offer a competitive salary of $ 12-$15/hour, depending on experience, with opportunities...

  • Customer Service Representative

    1 week ago

    Sandy, United States Good Earth Markets Full time

    About UsAs a proud promoter of employment opportunities for our Military and Veterans, we strive to create a welcoming environment for everyone.Job DescriptionThis Sales Associate position requires excellent communication skills and a strong desire to help customers achieve their health goals.ResponsibilitiesProvide exceptional customer service and ensure a...

  • Customer Service Representative

    7 days ago

    Sandy Springs, United States Regal Management Full time

    **Job Description**We are seeking a highly motivated and skilled individual to join our Wireless Customer Service Team as a Trainee. In this role, you will have the opportunity to meet with customers directly and find the best solutions to their telecommunications needs.You will be responsible for initiating contact with potential, current, and former...

  • Customer Service Representative

    1 week ago

    Sandy, United States WCF Insurance Full time

    Responsibilities:The ideal candidate will have excellent communication skills in both English and Spanish, with the ability to type at least 50 wpm. They should also possess strong organizational and time management skills, as well as good attention to detail and proofreading skills.Some of the key responsibilities include:Providing excellent customer...

  • Customer Service Representative

    1 month ago

    Sandy Springs, United States US Foods Full time

    At US Foods, we're committed to providing exceptional customer experiences. As a Cashier and Stocking Sales Associate, you'll play a vital role in ensuring our customers receive top-notch service. Your primary responsibility will be working on the front end of the store, processing sales transactions, and maintaining a clean and organized environment.You'll...

  • Customer Service Representative

    4 weeks ago

    Sandy Springs, United States Smurfit Westrock Full time

    The Opportunity:We have an opportunity at our North Park North America Home Office for a Customer Account Specialist supporting our Global Paper group. The Customer Account Specialist communicates with customers, sales, transportation, mills, technical associates, claims, billing and credit departments. The position provides account management and maintains...

  • Customer Service Representative

    5 days ago

    Sandy Springs, United States Smurfit Westrock Full time

    The Opportunity:We have an opportunity at our North Park North America Home Office for a Customer Account Specialist supporting our Global Paper group. The Customer Account Specialist communicates with customers, sales, transportation, mills, technical associates, claims, billing and credit departments. The position provides account management and maintains...

  • Customer Service Ambassador

    3 weeks ago

    Big Sandy, Texas, United States Family Dollar Full time

    At Family Dollar, we're committed to providing exceptional service to our customers. As a Customer Service Representative, you will play a vital role in delivering this experience. Key responsibilities include:Greeting customers and assisting them with selection of merchandise.Completing cash register transactions and answering questions regarding the store...

  • Ecommerce Sales Development Representative: Customer Engagement Expert

    4 weeks ago

    Sandy, United States Wasatch Rx LLC Full time

    We are seeking an experienced Ecommerce Sales Development Representative to join our team at Wasatch Rx LLC. This is a full-time position, offering a competitive hourly wage of $21.00.The ideal candidate will have a proven track record of achieving sales targets and enhancing customer satisfaction in previous roles. We require a minimum of 2 years of...

  • Customer Service Ambassador

    7 days ago

    Sandy Hook, Maryland, United States Family Dollar Full time

    **Family Dollar: Delivering Excellent Customer Service**As a Customer Service Representative at Family Dollar, you play a vital role in ensuring our customers receive exceptional service. Your responsibilities will include:Providing knowledgeable assistance to customers in selecting merchandiseCompleting cash register transactions efficiently and...

  • Customer Service Representative

    1 week ago

    Sandy Hook, United States LINE Austin Full time

    Job Summary: We're looking for a skilled and enthusiastic Front Desk Agent to join our team at LINE Austin.Estimated Salary: $45,000 - $65,000 per yearAbout Our TeamWe thrive in being a diverse work environment where everyone feels valued and supported. As a Front Desk Agent, you'll have the opportunity to make a positive impact on our guests' experiences...

  • Customer Service Ambassador

    7 days ago

    Sandy Hook, Maryland, United States Family Dollar Full time

    **Job Description:**At Family Dollar, we are seeking a highly skilled Cashier and Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service, greeting customers, and assisting with merchandise selection.Key Responsibilities:Provide exceptional customer service to...

  • Laundromat Customer Service Representative

    2 weeks ago

    Sandy Springs, United States Oasis Laundries Full time

    Laundromat Attendant Job DescriptionOasis Laundries is seeking a reliable and friendly Laundromat Attendant to join our team in Dunwoody, GA. As a key member of our team, you will provide exceptional customer service, maintain a clean and organized environment, and perform routine maintenance tasks to ensure efficient operations.Estimated Salary: $50,000 -...

  • Customer Development Representative

    3 weeks ago

    Sandy Springs, United States Avantor Full time

    Company OverviewAvantor, a global leader in the life sciences industry, is seeking a highly skilled Customer Development Representative to join our team. This role will be based in [location] and will play a critical part in driving business growth and revenue generation.