Ecommerce Sales Development Representative: Customer Engagement Expert

2 days ago


Sandy, United States Wasatch Rx LLC Full time

We are seeking an experienced Ecommerce Sales Development Representative to join our team at Wasatch Rx LLC. This is a full-time position, offering a competitive hourly wage of $21.00.

The ideal candidate will have a proven track record of achieving sales targets and enhancing customer satisfaction in previous roles. We require a minimum of 2 years of experience in outbound sales and lead generation, as well as proficiency in Microsoft Excel with intermediate-level skills.

As an Ecommerce Sales Development Representative, you will be responsible for conducting outbound calls to existing clients to ensure satisfaction, upsell, and address any issues. You will also generate leads by reaching out to cold and warm potential new ecommerce clients through proactive communication and research.

You will implement email campaigns and outreach strategies under the direction of the ecommerce manager to engage both existing and potential clients, promoting new products, special offers, and company updates. Additionally, you will assist with online product catalog management and perform other project-based work as assigned.

In this role, you will provide exceptional customer service to our customers via phone, company text, and email. You will also research and resolve order discrepancies, process customer orders placed through online retail platforms, coordinate incomplete orders, and verify account registration for new customers.

We offer a comprehensive benefits package, including health, dental, and vision insurance, 401(k) with a 6% match, profit-sharing retirement benefits, short-term disability insurance, life insurance, health savings account match, dependent flexible spending account, paid time off, 10 paid annual holidays, pet insurance, accident, and hospital indemnity insurance, gym reimbursement, and tuition reimbursement.

This is a crucial role in our online business partnerships, focusing on outbound client engagement, customer service, platform management, and order management. If you are a motivated and results-driven individual with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.



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