Customer Service Representative
5 days ago
Job Summary: We're looking for a skilled and enthusiastic Front Desk Agent to join our team at LINE Austin.
Estimated Salary: $45,000 - $65,000 per year
About Our TeamWe thrive in being a diverse work environment where everyone feels valued and supported. As a Front Desk Agent, you'll have the opportunity to make a positive impact on our guests' experiences and contribute to the success of our hotel.
Key Responsibilities- Provide exceptional customer service, responding to guest inquiries and resolving issues promptly and professionally.
- Operate the front desk efficiently, handling check-ins, check-outs, and room assignments accurately.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Collaborate with other departments to ensure seamless operations and resolve any issues that may arise.
- Stay up-to-date with hotel services, facilities, and amenities to provide accurate information to guests.
- High School diploma or equivalent required; three years of hospitality experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficiency in Microsoft Office and Opera PMS
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