Laundromat Customer Service Representative

1 week ago


Sandy Springs, United States Oasis Laundries Full time
Laundromat Attendant Job Description

Oasis Laundries is seeking a reliable and friendly Laundromat Attendant to join our team in Dunwoody, GA. As a key member of our team, you will provide exceptional customer service, maintain a clean and organized environment, and perform routine maintenance tasks to ensure efficient operations.

Estimated Salary: $50,000 - $70,000 per year

The successful candidate will have excellent customer service skills, be able to work independently, and possess a strong ability to multitask.

Key Responsibilities:
  • Greet and Assist Customers: Provide exceptional customer service, ensuring that customers feel welcome and assisted throughout their visit.
  • Cleanliness and Maintenance: Maintain a clean and organized environment by sweeping, mopping, and wiping down surfaces as needed.
  • Maintenance and Repair: Regularly inspect washers, dryers, and other equipment to identify any issues or malfunctions, reporting them promptly to management for repair or replacement.
  • Customer Complaint Resolution: Manage customer complaints and resolve minor issues in a timely and professional manner.
Qualifications:
  • High school diploma or equivalent experience in customer service or a related field.
  • Previous experience working in a fast-paced environment, preferably in a customer-facing role.
  • Excellent communication and problem-solving skills, with the ability to work independently and take initiative.
  • Ability to lift up to 25 lbs and stand for extended periods.
Benefits:
  • Competitive hourly wage ($18-$25/hour).
  • Flexible scheduling, including weekends and evenings.
  • Opportunities for growth within the company.


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