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Credit Collections Representative

4 months ago

Erie, United States ESSENTRA PLC Full time

Essentra is immediately hiring a Credit and Collections Representative (Accounts Receivable Credit Analyst) to join our Finance and Accounting team. As a Credit and Collections Representative you will be responsible for contacting customers (business to business) to resolve outstanding invoices and discrepancy resolutions along with providing credit management.

What's in it for you:

* Competitive compensation and bonus incentives
* Medical, Dental, Vision Insurance
* 401K + Match
* Vacation Time

Responsibilities:

* Contact customers for collections and discrepancy resolutions; assist AR Cash team with getting remittance information
* Contact customers via phone, email and mail regarding their past due balances and/or irreconcilable differences.
* Establish and monitor credit and credit worthiness for customer accounts; manage customer credit limits, terms, pay types etc while following internal controls and the company's schedule of authority
* Review and release orders as appropriate per the set daily schedule (currently three times per day)
* Run AR aging reports and use them to prioritize collection efforts and to actively manage accounts
* Work with commercial, customer service, finance managers, tax department, warehouse, and other stakeholders to provide best in class customer service and support Essentra's AR policies and goals including credit memo and RMA issuance.
* Provide invoices, statements, and related back up documentation when requested to assist customers, auditors, and other departments
* Provide Shared Service Manager or AR Supervisor with list of accounts for 3rd party collections when deemed uncollectable.

Skills, experience and/or qualifications:

* High school diploma or equivalent
* Excellent math skills
* Proficiency in Microsoft Office Products (Excel, Word, Outlook)
* Strong communication and organizational skills
* Ability to work in a fast paced high volume environment

Essentra Components is an Equal Opportunity & E-verify employer.