Current jobs related to Call Center Representative - Erie - TYS DAYCARE PRE K CENTER

  • Contact Center Representative

    4 weeks ago

    Erie, Pennsylvania, United States Northwest Bank Full time

    About the RoleWe are seeking a highly skilled and customer-focused Contact Center Specialist to join our team at Northwest Bank. As a Contact Center Specialist, you will be responsible for providing exceptional customer service to our clients, utilizing multiple customer databases, and providing technical assistance as required.Key ResponsibilitiesMeet...

  • Business Development Center Representative

    4 weeks ago

    Erie, Pennsylvania, United States Preston Auto Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Business Development Center Representative to join our team at Toyota of Erie. As a key member of our sales team, you will be responsible for receiving incoming sales calls, establishing relationships with customers, and scheduling appointments for our Sales Associates.Key...

  • Participant Service Center Representative

    3 weeks ago

    Erie, United States Definiti Full time

    Job Type Full-time Description Why join our team at Definiti? If you enjoy tackling challenges and believe in delivering exceptional client service, Definiti may be perfect for you. You can make a difference by helping to improve and secure many retirements, while also helping to grow a dynamic organization. Most roles are fully remote, so you need to be...

  • Participant Service Center Representative

    3 weeks ago

    Erie, Pennsylvania, United States Definiti Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Participant Service Center Representative to join our team at Definiti. As a key member of our retirement services team, you will be responsible for providing exceptional service to plan participants, answering their questions, and resolving their concerns in a timely and professional manner.Key...

  • Customer Service Representative

    4 weeks ago

    Erie, Pennsylvania, United States TYS DAYCARE PRE K CENTER Full time

    Job SummaryWe are seeking a skilled and professional Call Center Representative to provide exceptional customer service to our clients. As a key member of our team, you will be responsible for handling inbound and outbound calls, resolving customer inquiries, and providing solutions to ensure a positive experience.ResponsibilitiesRespond to customer...

  • Food Service Worker, On-call

    2 weeks ago

    Erie, United States AVI Foodsystems Full time

    The AVI Foodsystems operation at the Hagerty Family Event Center is now hiring friendly, service-oriented people to join our team. This position is on-call as needed filling Food Service Worker roles that will work when staff is needed. A great way to earn extra money! This position will work as needed on-call at the Hagerty Family Event Center concessions...

  • Customer Service Representative Fueler/Washer

    4 weeks ago

    Erie, Pennsylvania, United States Penske Full time

    Penske Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Penske. As a key member of our Corporate Sales Center, you will be responsible for handling incoming sales and customer service calls.Key Responsibilities:Handle sales and customer service calls in a fast-paced environmentExplain sales procedures and respond to...

  • Contact Center Specialist

    1 month ago

    Erie, United States Northwest Bank Full time

    Description Our Contact Center Specialists are responsible for providing quality and efficient customer service to clients, utilizing multiple customer databases, and providing technical assistance as required. Contact Center Specialists works to achieve monthly call quality performance while educating clients on products and services. Northwest Bank‘s...

  • Contact Center Specialist I

    4 months ago

    Erie, United States Northwest Bank Full time

    Description Our Contact Center Specialists are responsible for providing quality and efficient customer service to clients, utilizing multiple customer databases, and providing technical assistance as required. Contact Center Specialists works to achieve monthly call quality performance while educating clients on products and services. Northwest Bank's...

  • Contact Center Specialist

    1 month ago

    Erie, United States Northwest LLC Full time

    Thank you for your interest in employment at Northwest Bank! Submitting an application to this job posting allows your profile and resume to be reviewed by a Northwest Bank recruiter when a role becomes available at this Contact Center location. Applications will be accepted regardless of whether or not a current vacancy exists. Applicants should also...

  • Contact Center Specialist

    2 weeks ago

    Erie, United States Northwest LLC Full time

    Thank you for your interest in employment at Northwest Bank! Submitting an application to this job posting allows your profile and resume to be reviewed by a Northwest Bank recruiter when a role becomes available at this Contact Center location. Applications will be accepted regardless of whether or not a current vacancy exists. Applicants should also...

  • Customer Service Representative

    4 weeks ago

    Erie, Pennsylvania, United States Northwest Bank Full time

    Job Title: Contact Center Specialist IWe are seeking a highly skilled and customer-focused Contact Center Specialist I to join our team at Northwest Bank. As a key member of our contact center, you will be responsible for providing exceptional customer service to our clients, utilizing multiple customer databases, and providing technical assistance as...

  • Contact Center Specialist

    1 month ago

    Erie, United States Northwest Bank Full time

    Description Thank you for your interest in employment at Northwest Bank! Submitting an application to this job posting allows your profile and resume to be reviewed by a Northwest Bank recruiter when a role becomes available at this Contact Center location. Applications will be accepted regardless of whether or not a current vacancy exists. Applicants...

  • Contact Center Specialist

    2 weeks ago

    Erie, United States Northwest Bank Full time

    Description Thank you for your interest in employment at Northwest Bank! Submitting an application to this job posting allows your profile and resume to be reviewed by a Northwest Bank recruiter when a role becomes available at this Contact Center location. Applications will be accepted regardless of whether or not a current vacancy exists. Applicants...

  • Patient Services Representative

    4 weeks ago

    Erie, United States University of Pittsburgh Medical Center Full time

    Do you enjoy providing customer service? Are you looking to work with patients? UPMC Corporate Services is looking to hire a casual Patient Services Representative to support various Rehabilitation Institute offices in the Erie, PA area. This positio Patient Services, Representative, Patient, Customer Service, Healthcare

  • Orthopaedic Surgeon with Trauma Call Experience

    4 weeks ago

    Erie, Pennsylvania, United States Integrity Healthcare Full time

    Job SummaryWe are seeking a highly skilled Orthopaedic Surgeon to join our team at Integrity Healthcare. As a General Orthopaedic Surgeon with a passion for comprehensive patient care, you will be responsible for providing exceptional care to our patients and contributing to the growth of our practice.Key ResponsibilitiesProvide high-quality patient care,...

  • Orthopaedic Surgeon with Trauma Call Opportunity

    3 weeks ago

    Erie, Pennsylvania, United States Integrity Healthcare Full time

    Job SummaryWe are seeking a skilled General Orthopaedic Surgeon to join our team at Integrity Healthcare. This position offers a unique opportunity to provide comprehensive orthopaedic care and take trauma call. The ideal candidate will have a strong background in general orthopaedics and be adept at handling a variety of orthopaedic conditions and...

  • Contact Center Specialist

    7 months ago

    Erie, United States University of Pittsburgh Medical Center Full time

    Answer multi-line telephone system, with a clear focus on patient satisfaction and first call resolution while scheduling appointments according to the department protocols ensuring the appropriate exam, physician, and timeslot are utilized. Redirect Specialist, Payment, Healthcare, Patient, Information

  • Orthopaedic Surgeon with Trauma Call

    5 months ago

    Erie, United States Integrity Healthcare Full time

    Job Description We are looking for a General Orthopaedic Surgeon with a passion for comprehensive patient care and a willingness to take trauma call. The ideal candidate will have a strong background in general orthopaedics and be adept at handling a variety of orthopaedic conditions and injuries. This position offers the opportunity to work with a diverse...

  • Rental Sales Representative

    4 weeks ago

    Erie, Pennsylvania, United States Cleveland Brothers Full time

    Rental Sales Representative OpportunityCleveland Brothers, a leading Cat dealer, is seeking a highly motivated Rental Sales Representative to join our team. This role offers a base plus commission structure with unlimited earning potential.Key Responsibilities:Expand the active account base and enhance rental revenue through daily jobsite sales calls.Assess...

Call Center Representative

2 months ago

Erie, United States TYS DAYCARE PRE K CENTER Full time

Benefits:

401(k)

Competitive salary

Free uniforms

Help or transport service

Paid time off

Training & development

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.

Responsibilities

Receive inbound calls and place outbound calls

Identify the reason for the customer’s call, collect relevant information, and provide solutions

Refer to premade scripts for a variety of customer service topics

Upsell products and services when appropriate

Use best practices in customer service techniques to develop rapport and build relationships with customers

Document all customer interactions

Attend trainings to maintain up-to-date skills and knowledge

Qualifications

High school diploma/GED

Previous experience as a Call Center Representative or in a similar role is preferred

Excellent phone and verbal communication skills

Understanding of active listening techniques

Familiarity with Customer Relationship Management (CRM) programs

Ability to work well under pressure

Highly organized with the ability to prioritize projects and manage time effectively