Contact Center Supervisor

The Medical Contact Center Agent will be responsible for outbound and inbound calls, voicemails, and emails to/from insurance plan members in a high-performance contact center environment. This position requires high quality customer service assistan Agent, Health, Team Member, Technology, Insurance

Cisco Contact Center Consultant The ideal candidate will be responsible for supporting our Cisco contact center solutions. This role requires a deep understanding of Cisco technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams. Key Responsibilities: Experience and knowledge about the architect and...

Cisco Contact Center ConsultantThe ideal candidate will be responsible for supporting our Cisco contact center solutions. This role requires a deep understanding of Cisco technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:- Experience and knowledge about the architect and...

Cisco Contact Center ConsultantThe ideal candidate will be responsible for supporting our Cisco contact center solutions. This role requires a deep understanding of Cisco technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:- Experience and knowledge about the architect and...

Cisco Contact Center ConsultantThe ideal candidate will be responsible for supporting our Cisco contact center solutions. This role requires a deep understanding of Cisco technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:- Experience and knowledge about the architect and...

WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we're committed to economic justice! Economic Justice means that all communities have...

The Contact Center Team Lead is a key member of a healthcare contact center leadership team dedicated to providing a world-class patient experience to its callers. The Team Lead supports the healthcare contact center by handling complex patient sched Team Lead, Quality Assurance, Operations, Leadership, Healthcare, Business Services, Support

The client is seeking an experienced and dedicated Contact Center Solution Architect to join our dynamic team. The ideal candidate will have extensive experience in architecting, designing, deploying, and managing scalable, secure, and reliable Contact center solutions. The role involves working closely with clients, stakeholders, and internal teams to...

The client is seeking an experienced and dedicated Contact Center Solution Architect to join our dynamic team. The ideal candidate will have extensive experience in architecting, designing, deploying, and managing scalable, secure, and reliable Contact center solutions. The role involves working closely with clients, stakeholders, and internal teams to...

At SysMind Tech, we are seeking a highly skilled Technical Cloud Contact Center Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional technical support and expertise in cloud contact center solutions. We offer a competitive salary range of $120,000 - $180,000 per annum.About the RoleWe are looking...

Chicago, IL OR Houston, TX Hybrid role Fullstack application (aws and on prem)Looking for someone w/ a contact center backgroundVery strategic roleCloud/native, API firstProficient in KubernetesTrying to build future state of contact center platform agent platform, contact center analytics (customer 365, GenAI, Analytics/reporting)Will give preference to...

Chicago, IL OR Houston, TX Hybrid role Fullstack application (aws and on prem)Looking for someone w/ a contact center backgroundVery strategic roleCloud/native, API firstProficient in KubernetesTrying to build future state of contact center platform agent platform, contact center analytics (customer 365, GenAI, Analytics/reporting)Will give preference to...

Chicago, IL OR Houston, TX Hybrid role Fullstack application (aws and on prem)Looking for someone w/ a contact center backgroundVery strategic roleCloud/native, API firstProficient in KubernetesTrying to build future state of contact center platform agent platform, contact center analytics (customer 365, GenAI, Analytics/reporting)Will give preference to...

Cisco Contact Center ConsultantThe ideal candidate will be responsible for supporting our Cisco contact center solutions. This role requires a deep understanding of Cisco technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:- Experience and knowledge about the architect and...

You are:A growth focused sales professional who has successfully created positive impact through year-on-year business expansion. You know and have run all phases of a sales cycle, including qualification, sales pursuit and close by applying deep sales process and technical expertise. You develop relationships with key buyers and decision-makers at new and...

Role: Contact Center ArchitectClient location: Chicago, IL - Onsite Start: ASAPDuration: 6-9 Months Prefer USC /GC (unfortunately customer unable to sponsor for this opportunity)JDIdentify and manage dependencies between projects within the program.Develop and maintain comprehensive architectural documentation, ensuring that designs are communicated...

With direction from the AR Center Manager, this role supervises the Area AR Centers staff to ensure comprehensive evaluation of credit risks, completeness of credit monitoring, and the effective follow up on and collections of delinquent accounts as Supervisor, Data Entry, Collections, Management, Performance

Chicago, IL OR Houston, TX Hybrid role Fullstack application (aws and on prem)Looking for someone w/ a contact center backgroundVery strategic roleCloud/native, API firstProficient in KubernetesTrying to build future state of contact center platform agent platform, contact center analytics (customer 365, GenAI, Analytics/reporting)Will give preference to...

Work Location: Chicago, IL (onsite required) Ready to make your application Please do read through the description at least once before clicking on Apply. Required Skills: Contact Center Transformation, Genesys, CCaaS Roles and Responsibilities: Develop and manage the program roadmap and ensure the alignment of the overall design with application...

Job Title: Call Center RepresentativeDepartment: Customer ServiceReports To: Call Center SupervisorJob SummaryAs a Call Center Representative, you will be the primary point of contact for customers, providing support, answering questions, resolving issues, and ensuring an excellent customer experience. This role requires strong communication skills,...