Onsite Contact Center Architect

The client is seeking an experienced and dedicated Contact Center Solution Architect to join our dynamic team. The ideal candidate will have extensive experience in architecting, designing, deploying, and managing scalable, secure, and reliable Contact center solutions. The role involves working closely with clients, stakeholders, and internal teams to...

Chicago, IL OR Houston, TX Hybrid role Fullstack application (aws and on prem)Looking for someone w/ a contact center backgroundVery strategic roleCloud/native, API firstProficient in KubernetesTrying to build future state of contact center platform agent platform, contact center analytics (customer 365, GenAI, Analytics/reporting)Will give preference to...

Chicago, IL OR Houston, TX Hybrid role Fullstack application (aws and on prem)Looking for someone w/ a contact center backgroundVery strategic roleCloud/native, API firstProficient in KubernetesTrying to build future state of contact center platform agent platform, contact center analytics (customer 365, GenAI, Analytics/reporting)Will give preference to...

Role: Contact Center ArchitectClient location: Chicago, IL - Onsite Start: ASAPDuration: 6-9 Months Prefer USC /GC (unfortunately customer unable to sponsor for this opportunity)JDIdentify and manage dependencies between projects within the program.Develop and maintain comprehensive architectural documentation, ensuring that designs are communicated...

Role: Contact Center ArchitectClient location: Chicago, IL - Onsite Start: ASAPDuration: 6-9 Months Prefer USC /GC (unfortunately customer unable to sponsor for this opportunity)JDIdentify and manage dependencies between projects within the program.Develop and maintain comprehensive architectural documentation, ensuring that designs are communicated...

Chicago, IL OR Houston, TX Hybrid role Fullstack application (aws and on prem)Looking for someone w/ a contact center backgroundVery strategic roleCloud/native, API firstProficient in KubernetesTrying to build future state of contact center platform agent platform, contact center analytics (customer 365, GenAI, Analytics/reporting)Will give preference to...

Cisco Contact Center Consultant The ideal candidate will be responsible for supporting our Cisco contact center solutions. This role requires a deep understanding of Cisco technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams. Key Responsibilities: Experience and knowledge about the architect and...

Cisco Contact Center ConsultantThe ideal candidate will be responsible for supporting our Cisco contact center solutions. This role requires a deep understanding of Cisco technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:- Experience and knowledge about the architect and...

Cisco Contact Center ConsultantThe ideal candidate will be responsible for supporting our Cisco contact center solutions. This role requires a deep understanding of Cisco technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:- Experience and knowledge about the architect and...

About Us At Onsite Dental, we are transforming the way dental care is delivered by bringing exceptional dental services directly to workplaces. Our mission is to provide convenient, top-quality dental care while enhancing the well-being of employees and the organizations we serve. Join our dedicated and innovative team as we redefine the dental experience....

About Us At Onsite Dental, we are transforming the way dental care is delivered by bringing exceptional dental services directly to workplaces. Our mission is to provide convenient, top-quality dental care while enhancing the well-being of employees and the organizations we serve. Join our dedicated and innovative team as we redefine the dental experience....

Work Location: Chicago, IL (onsite required) Ready to make your application Please do read through the description at least once before clicking on Apply. Required Skills: Contact Center Transformation, Genesys, CCaaS Roles and Responsibilities: Develop and manage the program roadmap and ensure the alignment of the overall design with application...

Cisco Contact Center ConsultantThe ideal candidate will be responsible for supporting our Cisco contact center solutions. This role requires a deep understanding of Cisco technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:- Experience and knowledge about the architect and...

The Contact Center Supervisor is responsible for direct oversight of a team of contact center agents in a world class, high performance contact center environment centered that focuses on customer satisfaction and retention, providing exceptional qua Supervisor, Agent, Performance, Management, Training

Senior AWS Application Solution Architect - Will this contractor report to you or another manager? HM • Top 3 skill sets required for this role: 1. Propose IT future state architecture using architectural pattens - Cloud native, API first, Micro services , Event drive architecture, and identify solutions to digital product transformation and challenges in...

The Medical Contact Center Agent will be responsible for outbound and inbound calls, voicemails, and emails to/from insurance plan members in a high-performance contact center environment. This position requires high quality customer service assistan Agent, Health, Team Member, Technology, Insurance

WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we're committed to economic justice! Economic Justice means that all communities have...

Client : Airlines/Aerospace/AviationTitle : Call Center Ops Architect/Contact Center Ops Architect/Call Center Operations Architect/Contact Center Operations Architect/Call Center Solutions Architect/Contact Center Solutions ArchitectLocation : Chicago, IL 60606Duration : 10 monthsJob Description:Top 3 skill sets required for this role:Propose IT future...

The Contact Center Team Lead is a key member of a healthcare contact center leadership team dedicated to providing a world-class patient experience to its callers. The Team Lead supports the healthcare contact center by handling complex patient sched Team Lead, Quality Assurance, Operations, Leadership, Healthcare, Business Services, Support

The client is seeking an experienced and dedicated Contact Center Solution Architect to join our dynamic team. The ideal candidate will have extensive experience in architecting, designing, deploying, and managing scalable, secure, and reliable Contact center solutions. The role involves working closely with clients, stakeholders, and internal teams to...