Contact Center Team Lead

About the RoleAbbott is a global healthcare leader seeking a motivated and customer-centric Junior Cloud Contact Center Engineer to join our growing Contact Center Services team. In this role, you will focus on operations, maintenance, and implementation of Five9 cloud-based contact center systems.Key ResponsibilitiesProvide technical support for cloud...

The Medical Contact Center Agent will be responsible for outbound and inbound calls, voicemails, and emails to/from insurance plan members in a high-performance contact center environment. This position requires high quality customer service assistan Agent, Health, Team Member, Technology, Insurance

About Self-HelpSelf-Help is a nonprofit financial institution dedicated to creating and protecting ownership and economic opportunity. We believe that everyone deserves access to fair and affordable financial services, regardless of their background or circumstances.Job SummaryWe are seeking a highly skilled and customer-focused Contact Center Representative...

Cisco Contact Center Consultant The ideal candidate will be responsible for supporting our Cisco contact center solutions. This role requires a deep understanding of Cisco technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams. Key Responsibilities: Experience and knowledge about the architect and...

Cloud Contact Center EngineerAbbott Laboratories is seeking a skilled Cloud Contact Center Engineer to join our team. As a key member of our Contact Center Services team, you will be responsible for the operation, maintenance, and implementation of our cloud-based contact center platform, Five9.Key Responsibilities:Provide technical support for cloud contact...

Job DescriptionVoyage Advisory is seeking a highly skilled and experienced Senior Contact Center Operations Consultant to join our team. As a key member of our consultancy, you will be responsible for delivering exceptional results and driving business growth through strategic contact center operations and optimization.Key Responsibilities:Develop and...

Cisco Contact Center Consultant The ideal candidate will be responsible for supporting our Cisco contact center solutions. This role requires a deep understanding of Cisco technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams. Key Responsibilities: - Experience and knowledge about the architect and...

Cisco Contact Center ConsultantThe ideal candidate will be responsible for supporting our Cisco contact center solutions. This role requires a deep understanding of Cisco technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:- Experience and knowledge about the architect and...

Cisco Contact Center ConsultantThe ideal candidate will be responsible for supporting our Cisco contact center solutions. This role requires a deep understanding of Cisco technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:- Experience and knowledge about the architect and...

Cisco Contact Center ConsultantThe ideal candidate will be responsible for supporting our Cisco contact center solutions. This role requires a deep understanding of Cisco technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:- Experience and knowledge about the architect and...

Job DescriptionWe are seeking an experienced Enterprise Contact Center Solutions Architect to join our team at TEPHRA. As a key member of our practice team, you will work closely with clients to design and implement contact center solutions that meet their unique needs.Key Responsibilities:Lead customer discussions and demonstrate subject matter expertise in...

WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we're committed to economic justice! Economic Justice means that all communities have...

The client is seeking an experienced and dedicated Contact Center Solution Architect to join our dynamic team. The ideal candidate will have extensive experience in architecting, designing, deploying, and managing scalable, secure, and reliable Contact center solutions. The role involves working closely with clients, stakeholders, and internal teams to...

The client is seeking an experienced and dedicated Contact Center Solution Architect to join our dynamic team. The ideal candidate will have extensive experience in architecting, designing, deploying, and managing scalable, secure, and reliable Contact center solutions. The role involves working closely with clients, stakeholders, and internal teams to...

Chicago, IL OR Houston, TX Hybrid role Fullstack application (aws and on prem)Looking for someone w/ a contact center backgroundVery strategic roleCloud/native, API firstProficient in KubernetesTrying to build future state of contact center platform agent platform, contact center analytics (customer 365, GenAI, Analytics/reporting)Will give preference to...

Chicago, IL OR Houston, TX Hybrid role Fullstack application (aws and on prem)Looking for someone w/ a contact center backgroundVery strategic roleCloud/native, API firstProficient in KubernetesTrying to build future state of contact center platform agent platform, contact center analytics (customer 365, GenAI, Analytics/reporting)Will give preference to...

Chicago, IL OR Houston, TX Hybrid role Fullstack application (aws and on prem)Looking for someone w/ a contact center backgroundVery strategic roleCloud/native, API firstProficient in KubernetesTrying to build future state of contact center platform agent platform, contact center analytics (customer 365, GenAI, Analytics/reporting)Will give preference to...

Job DetailsJob Location Chicago, IL Remote Type Fully Remote Position Type Full Time Education Level High School/GED Salary Range $19.50 - $19.50 Hourly Travel Percentage None Job Shift Any Job Category Admin - Clerical Job DescriptionSTATEMENT OF PURPOSE: The Call Center Team Lead position is responsible for supporting the Call Center Operations Leadership...

Job DetailsJob Location Chicago, IL Remote Type Hybrid Position Type Full Time Education Level High School/GED Salary Range $19.50 - $19.50 Hourly Travel Percentage None Job Shift Any Job Category Admin - Clerical Job DescriptionSTATEMENT OF PURPOSE: The Call Center Team Lead position is responsible for supporting the Call Center Operations Leadership Team...

Cisco Contact Center ConsultantThe ideal candidate will be responsible for supporting our Cisco contact center solutions. This role requires a deep understanding of Cisco technologies, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:- Experience and knowledge about the architect and...