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Client Services Representative

4 months ago

Cameron Park, United States NVA Full time
Do you enjoy working with a team? Helping people and their pets? If so, our Client Services Representative position might be just what you're looking for We are looking for an additional team member who is professional and friendly. Someone who is thoughtful, enjoys interacting with clients, and likes to learn new things. As a member of the Goldorado Animal Hospital, you will have a unique experience of joining a veterinary medical team delivering the Gold Standard of veterinary care.

Job description

• Must have 2 years of veterinary experience.

• Friendly, compassionate and professional

• Excellent communication and customer service skills with client, doctor and staff

• Ability to remain calm and structured under pressure

• General knowledge of pet care, medical protocols and procedures

• Soothing touch, ability to handle stressed patients in a safe yet gentle and calming manner

• Must have Cornerstone software experience

• Ability to prioritize, organize and triage

• Efficiency and flexibility in workflow planning

• Enjoyment of role as an animal and client welfare advocate

• Ability to communicate treatment plan and pricing

• Competitive pay starting from $21 to $22 depending on experience. Full benefits package including medical, dental, and vision for full time employees.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.

NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.