Office Administrative and Customer Support
1 week ago
The Customer Service Representative will provide high level customer service to internal and external customers with the goal of maintaining meaningful business relationships.
- Provide professional communication via phone and email to our customers and internal support teams.
- Use a sales order entry system, website, and knowledge base resources to provide accurate and timely assistance with order placements and status inquiries (pricing, availability, order status, shipping details, etc.).
- Follow established service quality standards and meet order and inquiry processing time standards (talk time, after call work, order accuracy etc.).
EDUCATION
- High school diploma or equivalent required. Associate's degree preferred.
EXPERIENCE
- Two years of related customer service experience preferred.
- Experience with personal computer applications such as Microsoft Outlook, Word, Excel and PowerPoint.
KNOWLEDGE, SKILLS, ABILITIES
- Solid understanding of Salesforce CRM and Infor XA ERP Systems.
- Ability to repetitively type, have considerable interaction on the telephone, and regular view a computer monitor.
- Ability to demonstrate judgment, tact and diplomacy in dealing with customers, as well the ability to handle confidential and/or proprietary information.
- Initiative and organization skills are extremely valuable to ensure good customer service.
Additional Sills: Skills:
Category
Name
Required
Importance
Experience
No items to display.
-
Office Administrator/Support
3 months ago
Franklin, United States Micro Tech Staffing - Franklin Full timeJob DescriptionJob DescriptionWe are seeking an Office Administrator to join our team! You will perform clerical and administrative functions in order to drive company success.Qualifications:Previous experience in office administration or other related fieldsAbility to prioritize and multitaskExcellent written and verbal communication skillsStrong attention...
-
Office Administrator
5 days ago
Franklin, Tennessee, United States Russell Tobin Full timeRussell Tobin & Associates, a leading minority-owned recruitment and staffing advisory organization, is seeking an experienced Office Manager to provide administrative support to all departments of our Administration Center of Excellence. This 6+ months contract offers the opportunity for extension or conversion for successful contractors.As an Office...
-
Administrative Coordinator, Customer Support
1 week ago
Franklin Township, United States BEUMER Group Full timeCompany DescriptionBEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand....
-
Administrative Support Professional
4 weeks ago
Franklin, Tennessee, United States Discount Tire Full timeDiscount Tire is a leading retailer of tires and related services, with over 50 years of experience in the industry. We are committed to providing exceptional customer service and promoting from within our company.About This OpportunityWe are seeking an experienced Administrative Assistant to join our team at our Regional Office in Franklin, TN. The...
-
Administrative Support Specialist
3 weeks ago
Franklin, Tennessee, United States Della Infotech, Inc. Full timeJob SummaryDella Infotech, Inc. is seeking an experienced Administrative Services Assistant to join our team. As a key member of our administrative staff, you will provide professional support to our executives, handle routine correspondence, and perform various administrative tasks.About the RoleThis is a full-time position that requires strong...
-
Office Administrator
3 weeks ago
Franklin, Tennessee, United States Dexian Full timeJob Title: Office AdministratorDuration: 6 Months Contract + Possibility of Extension/FTELocation: Franklin, TNPay rate: $30.00 - $33.47 hourlyHybrid work arrangement with 3 days in office on Tuesday, Wednesday, and Thursday.Job Functions:Maintain a clean and organized office environment.Coordinate meetings and conference room schedules.Manage relationships...
-
Administrative Officer, Childcare
1 week ago
Franklin County, United States Franklin County Department of Human Resources Full timeThe primary purpose of the Administrative Officer classification is to assist in the administration and coordination of assigned area; and supervise and direct activities of the assigned clerical support area. Go to 4.saashr.com/ta/6161230.careers? Officer, Administrative, Childcare, Customer Service, Business Services, Supervisor Learn More
-
Administrative Coordinator
3 weeks ago
Franklin, Tennessee, United States Lee Company Full timeAt Lee Company, we offer a dynamic work environment where professionals can thrive. As an Administrative Coordinator, you will play a vital role in supporting our Facility Services group. Your primary responsibilities will include coordinating multiple administrative functions, interacting with clients, and providing exceptional support to the management...
-
Executive Office Support Specialist
3 weeks ago
Franklin, Tennessee, United States Discount Tire Full timeAbout Our TeamAt Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. We have been growing for over 50 years and are now looking for qualified individuals to join us in our growth.Job DescriptionThis Full-Time Administrative Assistant role is located in our Regional Office in Franklin, TN. Under general supervision,...
-
Administrative Assistant
3 weeks ago
Franklin, Tennessee, United States Discount Tire Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Discount Tire's Regional Office in Franklin, TN.Job SummaryThe successful candidate will provide administrative support to our Regional Office, Executives, Stores, and Corporate Departments. This role requires exceptional communication and...
-
Administrative Support Specialist
3 weeks ago
Franklin, Tennessee, United States Russell Tobin Full timeAbout the Role: We are seeking a skilled Office Manager to provide exceptional support to our Administration Center of Excellence. This is a 6+ months contract with potential for extension or conversion for successful contractors. Key Responsibilities:Provide administrative support to all departmentsManage office operations, including reception and...
-
Administrative Support Specialist
2 weeks ago
Franklin, Massachusetts, United States Advocates Full timeOverviewThe Administrative Receptionist plays a vital role in creating a welcoming environment for visitors, managing requests, and ensuring efficient office procedures. This position is responsible for inventory management, requisitioning, and distribution of program and office supplies. Additionally, the candidate will provide administrative support to the...
-
Office Support Specialist
5 days ago
Franklin, Tennessee, United States Discount Tire Full time**Job Summary:**We are looking for an experienced Office Support Specialist to join our team in Franklin, TN. As an Office Support Specialist, you will provide administrative support to our Executives, Stores, and Corporate Departments.**Responsibilities:**Provide administrative assistance to Executives, Stores, and Corporate Departments Assist in preparing...
-
Office Administrative and Customer Support
2 weeks ago
Franklin, United States Della Infotech, Inc. Full timeJob Description: Shift Hours: 8-5pmThe Customer Service Representative will provide high level customer service to internal and external customers with the goal of maintaining meaningful business relationships. - Provide professional communication via phone and email to our customers and internal support teams.- Use a sales order entry system, website, and...
-
Office Administrative and Customer Support
2 months ago
Franklin, United States Della Infotech Full timeJob Description: Shift Hours: 8-5pm The Customer Service Representative will provide high level customer service to internal and external customers with the goal of maintaining meaningful business relationships. - Provide professional communication via phone and email to our customers and internal support teams. - Use a sales order entry system, website,...
-
Administrative Support Specialist
2 weeks ago
Franklin, Ohio, United States Carriage Services Full timeAbout Us:At Carriage Services, we pride ourselves on creating exceptional experiences through innovation, collaboration, and a commitment to excellence. As part of our dynamic team, you'll be joining a community that's dedicated to pushing the boundaries in the Funeral and Cemetery industry.Salary:$15+ per hour (negotiable), depending on overall...
-
customer support representative
1 week ago
franklin, United States Randstad US Full timecustomer support representative. + franklin , tennessee + posted 1 day ago **job details** summary + $16 - $17 per hour + temp to perm + high school + category office and administrative support occupations + referenceAB_4677211 job details As a Customer Support Representative, you will play a crucial role in ensuring our customers receive...
-
customer support representative
1 week ago
franklin, United States Randstad US Full timecustomer support representative. + franklin , tennessee + posted 2 days ago **job details** summary + $16 - $17 per hour + temp to perm + high school + category office and administrative support occupations + referenceAB_4677211 job details As a Customer Support Representative, you will play a crucial role in ensuring our customers receive...
-
Office Support Coordinator
3 weeks ago
Franklin, Tennessee, United States Western Governors University Full timeAt Western Governors University, we are on a mission to solve skilled labor shortages by powering work-based learning pathways for all. Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs.We are revolutionizing the apprenticeship degree, combining on-the-job...
-
Administrative Assistant
3 weeks ago
Franklin, United States Discount Tire Company Full timeMentors Administrative Assistant I Provides administrative support to ensure efficient operation of the Region Assists Office Manager in planning all regional events Organizes activities such as meetings, travel, trainings, and conferences Delivers h Administrative Assistant, Administrative, Office Manager, Assistant, Customer Service, Operations, Automotive