Administrative Coordinator, Customer Support

3 hours ago

Franklin Township, United States BEUMER Group Full time
Company Description

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork

Job Description

The Customer Support Project Coordinator is integral member of the customer support organization. Committed to providing excellent customer support, she is responsible for critical communication with our customers and technical departments in the generation of customer estimates, proposals, and service orders: follow-up and review with customers (both internal and external), processing purchase orders to vendors when needed and invoicing based on actual time and material. Coordination includes interfacing with external and internal customers, to determine requirements, communication with technical departments and field service personnel, estimating and service project generation.

Responsibilities
  • Maintain excellent customer relationships by communicating with the customer concerning their inquiries and concerns in a timely manner, with accuracy and professionalism.
  • Work with sister companies and internal technical personnel to define solutions; generate estimates and proposals for submittal and discussion with customers. Continually follow up with customers and technical groups informing them of status of proposals and to clarify additional details that may be required.
  • Assist in setting up new service projects in terms of invoicing, purchase order generation.
  • Generate & process service support orders, proposals and estimates while remaining flexible to shifting priorities.
  • Generate and manage purchase orders to vendors, coordination of invoices.
  • Review estimated versus actual for projects, including reviewing and reconciling time sheets and expense reports for field technicians.
  • Assist with project management activities directly related to Customer Support projects.
  • Prepare and send out various documents from customer purchase order thru final invoicing.
  • May be assigned to special projects or required to perform other duties as assigned.
  • Timesheet reporting via UKG and Expense Reports, currently processed using an excel spreadsheet are a key area this position takes care of.

Qualifications

Requirements/Skills and Abilities
  • Five (5) years of technical Customer support and administrative experience.
  • Excellent time management /organizational skills.
  • High degree of accuracy, attention to details
  • Excellent verbal and written communication
  • Technical aptitude; familiarity and experience with Industrial Equipment
  • Previous project coordination experience a plus
  • Advanced computer skills; including proficiency in the most recent version of Microsoft Word, Excel, Teams and Outlook
  • ERP experience is a plus.
  • Periodically required to work extended hours, as needed.
  • Office-Based Role: This is a traditional office-based position, focused on administrative and coordination tasks within a project environment, not based on a call center environment.

Additional Information

BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees. And by the way, no waiting period, they start when you do
  • We pay 100% of medical & dental premiums for you AND your eligible dependents
  • 401k Retirement Plan with a generous match, because we care about your future
  • Life Insurance is provided free for all employees
  • Generous amount of paid time off
  • Long-term disability (yes, we cover that too

BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.Learn More

  • Administrative Coordinator

    11 hours ago

    Franklin, United States Lee Company Full time

    The Administrative Coordinator position will provide support services to the Support Manager and staff as a key component of the Home Services team. This role provides accurate, detailed and comprehensive information enabling the management team to m Administrative, Coordinator, Microsoft, Manufacturing Learn More

  • Administrative Support Coordinator

    1 week ago

    Franklin, Tennessee, United States Elite Advisor Network Full time

    **Company Overview**The Elite Advisor Network is a community in Franklin, TN, dedicated to empowering financial professionals to enhance their prospecting, business operations, and client services through proven systems and resources.This organization offers monthly best practice videos, a private online community, and live group coaching to grow their...

  • Administrative Coordinator

    1 week ago

    Franklin, Tennessee, United States Lee Company Full time

    At Lee Company, we offer a dynamic work environment where professionals can thrive. As an Administrative Coordinator, you will play a vital role in supporting our Facility Services group. Your primary responsibilities will include coordinating multiple administrative functions, interacting with clients, and providing exceptional support to the management...

  • Support Coordinator for Academic Administration

    1 week ago

    South Park Township, Pennsylvania, United States Wheaton College Full time

    The Wheaton College Library seeks a part-time Support Coordinator to serve in an administrative capacity, reporting directly to the Dean of Library and Archives. This individual will be responsible for coordinating office operations and providing support for various administrative tasks.About the RoleThis is a flexible hour position with the option of...

  • Customer Support Coordinator

    7 days ago

    Cranberry Township, United States Johnson Controls Full time

    Customer Support Coordinator at Johnson Controls summary: The Customer Support Coordinator is responsible for managing service requests and ensuring customer satisfaction for Strategic National Account clients. This role involves collaborating with various departments to resolve customer issues and deliver services on time while adhering to contract...

  • Administrative Support Professional

    3 weeks ago

    Franklin, Tennessee, United States Discount Tire Full time

    Discount Tire is a leading retailer of tires and related services, with over 50 years of experience in the industry. We are committed to providing exceptional customer service and promoting from within our company.About This OpportunityWe are seeking an experienced Administrative Assistant to join our team at our Regional Office in Franklin, TN. The...

  • Administrative Coordinator

    2 weeks ago

    Franklin, United States Lee Company Full time

    Lee Company offers complete facility solutions services of HVAC, plumbing, electrical, and preventative maintenance for commercial facilities throughout Tennessee, Alabama, and Kentucky. Our incredible team has built their reputation on trust, honesty, employee safety and excellence since 1944.Summary of Job: The Administrative Coordinator provides oversight...

  • Administrative Coordinator

    2 days ago

    Franklin, United States Lee Company Full time

    Lee Company offers complete facility solutions services of HVAC, plumbing, electrical, and preventative maintenance for commercial facilities throughout Tennessee, Alabama, and Kentucky. Our incredible team has built their reputation on trust, honesty, employee safety and excellence since 1944.Summary of Job: The Administrative Coordinator provides oversight...

  • Administrative Support Specialist

    6 days ago

    Franklin, Massachusetts, United States Advocates Full time

    OverviewThe Administrative Receptionist plays a vital role in creating a welcoming environment for visitors, managing requests, and ensuring efficient office procedures. This position is responsible for inventory management, requisitioning, and distribution of program and office supplies. Additionally, the candidate will provide administrative support to the...

  • Administrative Operations Coordinator

    2 weeks ago

    Franklin, Tennessee, United States Park Lawn Corporation Full time

    Job SummaryWe are seeking an experienced Administrative Operations Coordinator to join our team at Park Lawn Corporation. As a key member of our staff, you will be responsible for providing administrative support and ensuring the smooth operation of our business.

  • Administrative Services Coordinator

    1 week ago

    Franklin, Tennessee, United States Calsoft Labs Full time

    **Job Summary:**We are seeking a skilled Administrative Services Coordinator to join our team at Calsoft Labs. As an integral member of our organization, you will provide exceptional support to our executives by handling routine tasks and administrative details.**Key Responsibilities:**

  • Outreach Administrative Coordinator

    1 month ago

    franklin, United States Gary Sinise Foundation Full time

    About Gary Sinise FoundationEstablished in 2011 by actor and humanitarian Gary Sinise, the Gary Sinise Foundation honors and supports our active-duty military, veterans, first responders, and their families. Through programs designed to inspire and uplift our nation’s heroes, we aim to make a meaningful difference in the lives of those who serve and...

  • Outreach Administrative Coordinator

    2 months ago

    franklin, United States Gary Sinise Foundation Full time

    About Gary Sinise FoundationEstablished in 2011 by actor and humanitarian Gary Sinise, the Gary Sinise Foundation honors and supports our active-duty military, veterans, first responders, and their families. Through programs designed to inspire and uplift our nation’s heroes, we aim to make a meaningful difference in the lives of those who serve and...

  • Administrative Support Specialist

    2 weeks ago

    Franklin, Tennessee, United States Russell Tobin Full time

    About the Role: We are seeking a skilled Office Manager to provide exceptional support to our Administration Center of Excellence. This is a 6+ months contract with potential for extension or conversion for successful contractors. Key Responsibilities:Provide administrative support to all departmentsManage office operations, including reception and...

  • Outreach Administrative Coordinator

    2 months ago

    Franklin, United States Gary Sinise Foundation Full time

    About Gary Sinise FoundationEstablished in 2011 by actor and humanitarian Gary Sinise, the Gary Sinise Foundation honors and supports our active-duty military, veterans, first responders, and their families. Through programs designed to inspire and uplift our nation’s heroes, we aim to make a meaningful difference in the lives of those who serve and...

  • Customer Support Coordinator

    7 days ago

    Cranberry Township, United States Johnson Controls Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.What we offer:•  ...

  • Administrative Coordinator

    1 week ago

    Franklin Lakes, New Jersey, United States A-Line Staffing Solutions Full time

    Job Description: Administrative CoordinatorWe are seeking an experienced Administrative Coordinator to join our team at A-Line Staffing Solutions in Franklin Lakes, NJ. As an Administrative Coordinator, you will provide critical support to our staff, ensuring seamless day-to-day operations and enabling us to deliver exceptional service to our clients.This is...

  • Customer Support Coordinator

    4 days ago

    Cranberry Township, United States Johnson Controls Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:• ...

  • Administrative Support Specialist

    6 days ago

    Franklin, Ohio, United States Carriage Services Full time

    About Us:At Carriage Services, we pride ourselves on creating exceptional experiences through innovation, collaboration, and a commitment to excellence. As part of our dynamic team, you'll be joining a community that's dedicated to pushing the boundaries in the Funeral and Cemetery industry.Salary:$15+ per hour (negotiable), depending on overall...

  • Administrative Support Specialist

    1 week ago

    Franklin, Tennessee, United States Della Infotech, Inc. Full time

    Job SummaryDella Infotech, Inc. is seeking an experienced Administrative Services Assistant to join our team. As a key member of our administrative staff, you will provide professional support to our executives, handle routine correspondence, and perform various administrative tasks.About the RoleThis is a full-time position that requires strong...