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Treatment Coordinator/Front Desk

4 months ago

Charlotte, United States Smile Doctors Full time

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

We are looking for a Treatment Coordinator/Front Desk to join our team.

Here at Valeriano Orthodontics we only hire rockstars The most important job requirement is that you wear a smile 100% of your workday. We are in the business of creating smiles AND exceeding expectations every single day. Do you want to stay busy while making peoples dream come true?

We need an AWESOME Treatment Coordinator/Front Desk to join our team.

What We Offer

* Competitive salary
* Medical, dental, vision and life insurance
* Short and long-term disability coverage
* 401(k) plan
* 2 weeks paid time off in your first year + paid holidays
* Discounts on braces and clear aligners for you and your family members

What You'll Do

* Welcomes visitors to the practice and provides information about clinic features
* Answers, screens, and routes incoming calls and takes messages as needed
* Checks-in and collects general information from patients on their first visit
* Notifies clinicians of patient arrival and readiness
* Makes appointments/changes for returning patients as necessary
* Takes payments and posts to account
* Provide solutions for patients needs and help patients select their best treatment option
* Convert inquiries into satisfied patients through education and overcoming objections
* Maintain the Smile Doctors standard for high treatment acceptance
* Take Doctor's notes and ensure patients charts are complete
* Verify insurance and work out payment plans
* Call, email and text with patients to set up consultations and keep schedule full
* Refer patients for restorative care prior to treatment if necessary

What You'll Need

* High School Diploma or equivalent required
* One (1) year of administrative experience preferred
* Bilingual in Spanish a plus, but not required
* Basic knowledge of Microsoft Office

This is the perfect opportunity to grow with an expanding organization Apply today

IND123

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.

Other details

* Job Family Doctors
* Job Function Clinic
* Pay Type Hourly
* Travel Required No
* Required Education High School

Apply Now

* Charlotte, NC, USA