Customer Service Representative

2 weeks ago


Temple, United States Collabera Full time
Description
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Customer Service Representative

Contract: Temple, Texas, US

Salary: $18.00 Per Hour

Job Code: 356728

End Date: 2025-01-09
Days Left: 26 days, 2 hours left

Apply

About the Role:
  • We are seeking a CSC Customer Service Rep II to join our Customer Service team.
  • The primary responsibilities of this role include answering phones for both public and internal customers, documenting and dispatching work requests, assisting in special projects, and monitoring environmental alarms.
  • The ideal candidate will have excellent customer service skills and the ability to handle difficult situations with professionalism.

Responsibilities:
  • Answering phones for public and internal customers
  • Documenting and dispatching work requests
  • Assisting in special projects
  • Monitoring environmental alarms
  • Assisting with workflow and assignments for patient transporters
  • Providing feedback to leadership on process improvements
  • Performing all position appropriate duties in a competent, professional, and courteous manner

Education Qualificat ion:
  • High School Diploma/GED Equivalent

Required Skills:
  • Ability to handle difficult situations and provide conflict resolution
  • Ability to read and write in English
  • Ability to work in a fast-paced environment
  • Experience in an administrative support role and/or customer service preferred
  • Healthcare, call center, or dispatch service experience preferred
  • Management retains the right to assign or reassign duties and responsibilities as needed

Pay Range:
  • $17 - $18/hr.

Job Requirement
  • Customer Service
  • administrative support
  • Healthcare
  • Documenting
  • dispatching
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Rohan Lazarus
  • rohan.lazarus@collabera.com

Apply Now

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