Customer Service Representative
2 weeks ago
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Customer Service Representative
Contract: Temple, Texas, US
Salary: $18.00 Per Hour
Job Code: 356728
End Date: 2025-01-09
Days Left: 28 days, 2 hours left
Apply
About the Role:
- We are seeking a CSC Customer Service Rep II to join our Customer Service team.
- The primary responsibilities of this role include answering phones for both public and internal customers, documenting and dispatching work requests, assisting in special projects, and monitoring environmental alarms.
- The ideal candidate will have excellent customer service skills and the ability to handle difficult situations with professionalism.
Responsibilities:
- Answering phones for public and internal customers
- Documenting and dispatching work requests
- Assisting in special projects
- Monitoring environmental alarms
- Assisting with workflow and assignments for patient transporters
- Providing feedback to leadership on process improvements
- Performing all position appropriate duties in a competent, professional, and courteous manner
Education Qualificat ion:
- High School Diploma/GED Equivalent
Required Skills:
- Ability to handle difficult situations and provide conflict resolution
- Ability to read and write in English
- Ability to work in a fast-paced environment
- Experience in an administrative support role and/or customer service preferred
- Healthcare, call center, or dispatch service experience preferred
- Management retains the right to assign or reassign duties and responsibilities as needed
Pay Range:
- $17 - $18/hr.
Job Requirement
- Customer Service
- administrative support
- Healthcare
- Documenting
- dispatching
- Recruiter
- Phone
- Rohan Lazarus
- rohan.lazarus@collabera.com
Apply NowLearn More
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