Customer Service Representative

1 week ago


Temple, Texas, United States Collabera Full time
Job Overview
Collabera is seeking a skilled Customer Service Representative to join our team. This role requires excellent communication and problem-solving skills, with the ability to handle difficult situations with professionalism.

Salary and Benefits
The estimated salary for this position is $17-$18 per hour. As a valued member of our team, you will receive comprehensive benefits, including health insurance, retirement plans, and paid time off.

Key Responsibilities
This role involves providing exceptional customer service through phone calls, emails, and in-person interactions. You will also be responsible for documenting work requests, assisting with special projects, and monitoring environmental alarms. Additionally, you will assist with workflow and assignments for patient transporters and provide feedback to leadership on process improvements.

Requirements and Qualifications
To be successful in this role, you will need a High School Diploma or GED equivalent. You should have experience in an administrative support role and/or customer service, with a strong background in healthcare, call center, or dispatch service. You will also need excellent reading and writing skills in English and the ability to work in a fast-paced environment.

Working at Collabera
We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is committed to excellence and provides ongoing training and support to ensure your success.

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