Senior Client Advisor

2 weeks ago

Atlanta, United States Moncler Full time
POSITION OVERVIEW:

Moncler Selling Ceremony and always achieves excellent sales results. Senior Client Advisors (SCA) are natural relationship builders with outstanding commercial ability, guiding each client through the brand's values and heritage, gaining a strong understanding of their needs and creating long-term value for clients and the company. The Senior Client Advisor strives to achieve individual and team results, responsible for acting as the CEM (Client Experience Manager) and Manager on Duty. The SCA coaches and guides the sales team, sharing skills and knowledge while also ensuring the store operations are being executed to brand standard, including floor coverage.

RESPONSIBILITIES:
• Engage with clients and ensure the MONCLER Sales and Service standards are embodied consistently
• Drive and exceed individual sales objectives including KPI's such as Repurchase Rate, UPT, conversion and data collection by ensuring the highest level of Customer Service and quality of sales
• Contribute to enhance team performances as a supervisor and coach, sharing knowledge, information, best practices, and mentoring colleagues with less experience
• Supervise the sales floor, acting as CEM and floor manager
• Capture quality client information in order to understand and meet client's needs in order to build relationships and personalize future client development opportunities
• Build and develop long-lasting client relationships using company's clienteling program and initiative
• Active client outreach through appointment selling including follow up of charge sends/ phone sales and after sales service
• Attract new clients by acting as a Brand Ambassador through networking within the community
• Support and maintain company visual merchandise presentation standards
• Support in inventory preparation and execution
• Work with all store teams to maintain a professional and productive work environment
• Professionally interacts with all levels of Management and Corporate representatives
• Effectively demonstrates and adheres to all Company initiatives (Retail Excellence and C.R.M Programs)
• Ability to discuss with clients and give advice on general trends in fashion world and developments in the luxury market, enhancing the knowledge of the brand's history and values, collection proposition and product features
• Additional responsibilities as assigned

QUALIFICATIONS:
• 3-5 Years previous experience in sales roles, in Fashion Luxury/Retail Companies
• Proven excellent client service skills and commercial mindset
• Previous experience in training and coaching people both in professional and non-professional contexts
• Ability to drive results through others
• Proficient computer knowledge (MS Word, Excel and Outlook).
• Fluency & sophistication in local language, proficiency in English, while another language is a plus
• Ability to communicate and analyze business needs/trends with senior leadership
• Ability to work in a fast moving and dynamic environment
• High flexibility and ability to adapt to different customers
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.

EMPLOYMENT TYPE: Full Time

WORKPLACE TYPE: On site

  • Senior Client Advisor

    4 weeks ago

    Atlanta, Georgia, United States Moncler Spa Full time

    POSITION OVERVIEW:Moncler Selling Ceremony and always achieves excellent sales results. Senior Client Advisors (SCA) are natural relationship builders with outstanding commercial ability, guiding each client through the brand's values and heritage, gaining a strong understanding of their needs and creating long-term value for clients and the company. The...

  • Client Advisor

    2 weeks ago

    Atlanta, United States Bessemer Trust Full time

    Job Summary: The Client Advisor is responsible for developing and maintaining client relationships through proactive client communication and the coordinated delivery of services to individuals, families, trusts, and foundations. The Client Advisor acts internally as a liaison between Senior Client Advisors and all other service areas of the organization,...

  • Senior Client Advisor

    2 weeks ago

    Atlanta, United States MONCLER S.P.A. Full time

    POSITION OVERVIEW: Moncler Selling Ceremony and always achieves excellent sales results. Senior Client Advisors (SCA) are natural relationship builders with outstanding commercial ability, guiding each client through the brand's values and heritage, gaining a strong understanding of their needs and creating long-term value for clients and the company. The...

  • Senior Client Advisor

    4 weeks ago

    Atlanta, United States Moncler Spa Full time

    POSITION OVERVIEW: Moncler Selling Ceremony and always achieves excellent sales results. Senior Client Advisors (SCA) are natural relationship builders with outstanding commercial ability, guiding each client through the brand’s values and heritage, gaining a strong understanding of their needs and creating long-term value for clients and the company....

  • NAMR Senior Advisor Senior Manager

    7 days ago

    Atlanta, United States Boston Consulting Group Full time

    WHAT YOU'LL DOThe Senior Advisor Program is a curated network of C-Suite Senior level executives, former BCG MDPs, and industry & function leaders. The program includes over 225 Senior Advisors that provide a set of experiences and resources to help BCG case teams drive transformation change, provide pragmatic credibility along with deep expertise, and...

  • Client Advisor

    4 days ago

    Atlanta, United States Dolce & Gabbana S.r.l. Full time

    Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available at our Atlanta Phipps Plaza Boutique . We are seeking an exceptional Client Advisor with an established client portfolio and 3-5 years of previous Luxury Retail experience working for a luxury brand. Main Activities And Responsibilities Provide...

  • Senior Product Manager, SEO

    3 weeks ago

    Atlanta, United States Mechanic Advisor Full time

    Steer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about...

  • Client Advisor Manager

    4 weeks ago

    Atlanta, Georgia, United States Moncler Spa Full time

    POSITION OVERVIEW:The Client Advisor Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team.RESPONSIBILITIES: Support the creation of a genuine, attentive and long-lasting relationship with the clients, based on listening, meeting and exceeding...

  • Client Advisor Manager

    2 weeks ago

    Atlanta, United States MONCLER S.P.A. Full time

    POSITION OVERVIEW: The Client Advisor Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team. RESPONSIBILITIES: * Support the creation of a genuine, attentive and long-lasting relationship with the clients, based on listening, meeting and...

  • Client Associate/Senior Registered Client Associate

    1 week ago

    Atlanta, United States Royal Bank of Canada Full time

    Job Summary Job Description What is the opportunity? Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills...

  • Sales, Client Advisor

    6 days ago

    Atlanta, United States Sonic Automotive Full time

    Our sale professionals are responsible for selling vehicles and meeting dealership gross profit, volume and customer satisfaction standards. This position includes four broad areas of activity: personal work habits, prospecting, selling, and follow-u Client Advisor, Sales, Advisor, Global, Import, Vehicle, Automotive, Banking

  • BALENCIAGA Sales

    3 weeks ago

    Atlanta, United States Kering Group Full time

    HOW YOU WILL CONTRIBUTEA BUSINESS DEVEOPER - Achieve sales targets, quantitative and qualitative goals and KPIs. Deal with and report all situations regarding client requests and complaints to the Management Team. Provide high quality feedback regard Client Advisor, Sales, Advisor, Diversity, Client, Retail, Banking

  • Client Associate/Senior Registered Client Associate

    6 days ago

    Atlanta, United States Royal Bank of Canada Full time

    Job Summary Job Description What is the opportunity? Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills to...

  • Client Advisor Manager

    2 weeks ago

    Atlanta, United States Moncler Full time

    POSITION OVERVIEW:The Client Advisor Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team.RESPONSIBILITIES: Support the creation of a genuine, attentive and long-lasting relationship with the clients, based on listening, meeting and exceeding...

  • Client Advisor Manager

    4 weeks ago

    Atlanta, United States Moncler Spa Full time

    POSITION OVERVIEW: The Client Advisor Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team. RESPONSIBILITIES: Support the creation of a genuine, attentive and long-lasting relationship with the clients, based on listening, meeting and...

  • Client Relationship Management

    2 weeks ago

    Atlanta, United States Willis Towers Watson Full time

    Client Management links our clients to our exceptional capabilities and solutions to drive profitable revenue growth. This includes responsibilities for growing revenue and managing a portfolio of clients across our two business segments, Health, Wealth and Career and Risk and Broking. The Senior Care Client Relationship Director is the primary client lead...

  • Client Relationship Management

    5 days ago

    Atlanta, United States WTW inc. Full time

    Client Management links our clients to our exceptional capabilities and solutions to drive profitable revenue growth. This includes responsibilities for growing revenue and managing a portfolio of clients across our two business segments, Health, Wealth and Career and Risk and Broking. The Senior Care Client Relationship Director is the primary client lead...

  • Client Advisor

    13 hours ago

    Atlanta, Georgia, United States Moncler Spa Full time

    POSITION OVERVIEW:Create an exceptional client experience by way of advising clients in making purchases that satisfy their needs, desires and personal style. Create the ultimate client experience that will cultivate client relationships that are maintained, while achieving/exceeding individual and store goals.RESPONSIBILITIES:Engage with clients in...

  • Senior Client Partner

    3 weeks ago

    Atlanta, United States Apex IT Services Full time

    APEX IT Services (APEX) is looking to hire an industry veteran and/or Senior Client Partner, preferably one who has experience in Utilities industry Domain, to be based-out of Atlanta, GA. Please send in your profile to preetha@apex-its.comPosition: Senior Client PartnerLocation: Atlanta, GAJob Description:This Industry veteran and/or Senior Client Partner...

  • Senior Client Partner

    3 weeks ago

    Atlanta, United States Apex IT Services Full time

    APEX IT Services (APEX) is looking to hire an industry veteran and/or Senior Client Partner, preferably one who has experience in Utilities industry Domain, to be based-out of Atlanta, GA. Please send in your profile to preetha@apex-its.comPosition: Senior Client PartnerLocation: Atlanta, GAJob Description:This Industry veteran and/or Senior Client Partner...