Client Advisor Manager

1 month ago


Atlanta, Georgia, United States Moncler Spa Full time

POSITION OVERVIEW:

The Client Advisor Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team.

RESPONSIBILITIES:

  • Support the creation of a genuine, attentive and long-lasting relationship with the clients, based on listening, meeting and exceeding client's needs and expectations
  • Be focused on excellent performances and results, based on clear KPIs, in a challenging and competitive environment
  • Maintain visual merchandising standards and the overall standards in terms of technical maintenance, cleanness, staff personal appearance
  • Constantly enhance the knowledge of the brand's history and values, promote collections and product features
  • Contribute in the creation of an exciting work environment where trust and respect for diversity is valued
  • Empower others through engagement and motivation: recognize individual strengths and provide solutions to consistently improve
  • Be responsible for the store stock, ensuring to efficiently and effectively manage it according to KPI's

QUALIFICATIONS:

• Minimum of 3 years Retail Management experience

• Prior experience in luxury retail

• Proven track record of successful sales generation, building clientele and employee development and relations

• Proficient computer knowledge (MS Word, Excel and Outlook)

• Ability to communicate with co-workers and customers alike

• English mandatory

• Strong attention to detail


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