Senior Client Advisor

4 weeks ago


Atlanta, Georgia, United States Moncler Spa Full time

POSITION OVERVIEW:

Moncler Selling Ceremony and always achieves excellent sales results. Senior Client Advisors (SCA) are natural relationship builders with outstanding commercial ability, guiding each client through the brand's values and heritage, gaining a strong understanding of their needs and creating long-term value for clients and the company. The Senior Client Advisor strives to achieve individual and team results, responsible for acting as the CEM (Client Experience Manager) and Manager on Duty. The SCA coaches and guides the sales team, sharing skills and knowledge while also ensuring the store operations are being executed to brand standard, including floor coverage.

RESPONSIBILITIES:

• Engage with clients and ensure the MONCLER Sales and Service standards are embodied consistently

• Drive and exceed individual sales objectives including KPI's such as Repurchase Rate, UPT, conversion and data collection by ensuring the highest level of Customer Service and quality of sales

• Contribute to enhance team performances as a supervisor and coach, sharing knowledge, information, best practices, and mentoring colleagues with less experience

• Supervise the sales floor, acting as CEM and floor manager

• Capture quality client information in order to understand and meet client's needs in order to build relationships and personalize future client development opportunities

• Build and develop long-lasting client relationships using company's clienteling program and initiative

• Active client outreach through appointment selling including follow up of charge sends/ phone sales and after sales service

• Attract new clients by acting as a Brand Ambassador through networking within the community

• Support and maintain company visual merchandise presentation standards

• Support in inventory preparation and execution

• Work with all store teams to maintain a professional and productive work environment

• Professionally interacts with all levels of Management and Corporate representatives


• Effectively demonstrates and adheres to all Company initiatives (Retail Excellence and C.R.M Programs)

• Ability to discuss with clients and give advice on general trends in fashion world and developments in the luxury market, enhancing the knowledge of the brand's history and values, collection proposition and product features

• Additional responsibilities as assigned

QUALIFICATIONS:

• 3-5 Years previous experience in sales roles, in Fashion Luxury/Retail Companies

• Proven excellent client service skills and commercial mindset

• Previous experience in training and coaching people both in professional and non-professional contexts

• Ability to drive results through others

• Proficient computer knowledge (MS Word, Excel and Outlook).

• Fluency & sophistication in local language, proficiency in English, while another language is a plus

• Ability to communicate and analyze business needs/trends with senior leadership

• Ability to work in a fast moving and dynamic environment

• High flexibility and ability to adapt to different customers

• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.



  • Atlanta, Georgia, United States Moncler Spa Full time

    POSITION OVERVIEW:The Client Advisor Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team.RESPONSIBILITIES: Support the creation of a genuine, attentive and long-lasting relationship with the clients, based on listening, meeting and exceeding...

  • Senior SQL Developer

    2 weeks ago


    Atlanta, Georgia, United States Client Full time

    $62.50 per hour + Long term contract + Possible go permanent Fully remote Here is your chance to secure an immediately available contract with the possibility to go permanent working within a world leading insurance company Great opportunity to sink your teeth in challenging project work focused on migrating from a legacy ERP to a modern cloud-based SAP...


  • Atlanta, Georgia, United States Boston Consulting Group Full time

    WHAT YOU'LL DOThe North America (NAMR) Client Team provides analytical support and thought partnership to BCG's leadership to make informed decisions around BCG's client portfolio, investments, and profitability. Specifically, the NAMR client team is tasked with supporting:Increasing the ROI of our investmentsBuilding and developing our MDPs/Prs Commercial...


  • Atlanta, Georgia, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...


  • Atlanta, Georgia, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...


  • Atlanta, Georgia, United States Aimpoint Digital Full time

    Aimpoint Digital is a remote-first, market-leading analytics, decision sciences, data engineering, AI advisory, and solution engineering firm with a global reach and a mission to drive business outcomes for organizations through data. As Aimpoint Digital continues to scale sustainably and expand its reach across the US and UK, we are seeking an experienced...

  • Senior Auditor

    3 weeks ago


    Atlanta, Georgia, United States Softcom Systems Inc Full time

    We are seeking an experience SOC Senior to join our Risk Assurance & Advisory Services (RAAS) team.Necessary Skills and Background Experience with planning executing and reporting on the results of Systems & Organizational Control (SOC) examinations (SOC 1 SOC 2 SOC 3) for clients in various industries. Experience in a "service auditor" role at a public...


  • Atlanta, Georgia, United States Cardlytics Full time

    The Specialty Retail team is an important enterprise sales team overseeing some of the company's largest advertisers, who are vital to the long-term growth and success of Cardlytics.The Specialty Retail team consists of Retail, DTC, Subscriptions, Telco, and Autos clients.The Sr. Client Success Manager is an integral part of the Specialty Retail sales...


  • Atlanta, Georgia, United States Avanade Full time

    Data Engineer- Senior Analyst Harness data to empower business decisions and foster growth with Avanade's advanced analytics expertise. Come join usEmbark on a journey where you translate complex business needs into data-driven solutions. You'll play a pivotal role in shaping insights that drive strategic decisions, ensuring a seamless flow of information...


  • Atlanta, Georgia, United States Backbase Full time

    The Job in shortBackbase is a fast-growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are growing our US Banking and Credit Union team (regional/community banks and CUs with AUM Meet the jobYou will carry your own sales quota within the North...


  • Atlanta, Georgia, United States Atlas Primary Full time

    ABOUT ATLAS PRIMARYAtlas Primary is a rapidly growing healthcare-focused market research company. Our work contributes to research that make healthcare professionals better at their most important work — the kind of work you read about in leading healthcare publications. Our clients are some of the largest healthcare companies in the world, and we are...


  • Atlanta, Georgia, United States Defense Logistics Agency Full time

    Serves as an expert analyst and advisor to the Procurement Process Owner and other senior level management on procurement policy related issues, plans, reports, and programs, including conducting briefings. Studies current and proposed policies and assesses impact on contracting processes, procedures, systems, and data, as well as on customer and supplier...


  • Atlanta, Georgia, United States Boston Consulting Group Full time

    WHAT YOU'LL DOBCG's Marketing Topic Offer helps organizations identify and realize the full value of data-driven marketing & personalization, marketing operating model effectiveness, and customer-centric growth by unleashing the power of advanced analytics and agile ways of working. We help companies develop the underlying human and technical...

  • Senior Auditor

    1 week ago


    Atlanta, Georgia, United States Bank of America Full time

    At Bank of America, we are dedicated to improving financial well-being through meaningful connections. Our commitment to Responsible Growth is evident in how we operate and serve our clients, team members, communities, and shareholders. We strive to create a diverse, inclusive, and supportive workplace for all. Join us at Bank of America to build a rewarding...


  • Atlanta, Georgia, United States Munich Re Full time

    Senior Actuarial Associate, IL PricingThe Senior Actuarial Associate supports the Individual Life business function in pricing new opportunities, reviewing models and assumptions, managing inforce business, and conducting market research.Your JobPricing new opportunitiesManage client initiatives to understand key risks and set appropriate prices Build models...


  • Atlanta, Georgia, United States Atechstar Full time

    Job Description All candidates must haveA bachelors degree in engineering 1-10 years experience in a technology organization with responsibility for large complex workloads Demonstrated ability to work independently and with limited direction translate high level goals into measurable milestones and deliver on them. Broad familiarity with Linux/Windows...


  • Atlanta, Georgia, United States eCapital Corp. Full time

    ​About Us: We are on a mission to provide innovative working capital solutions to small and medium size businesses throughout the United States, Canada, and the United Kingdom. A steady cash flow can change the course of a business and help a company define its future, promote growth, and impact the bottom line As a leading provider of innovative funding...


  • Atlanta, Georgia, United States HR PATH Full time

    HR PATH GROUPThe HR Path Group, a global player in HR consulting, assists its customers in their HR transformation projects, both on the human and tools aspects (HRIS). We intervene in Europe, America and Asia-Pacific, for our large accounts and SME customers, in order to offer them a global support in the development of their HR strategy.Advise to Run HR...


  • Atlanta, Georgia, United States The Walsh Group Full time

    OverviewArcher Western a member of The Walsh Group is currently seeking a Senior Project Manager for our Georgia Water Group . Water/Wastewater project experience needed.Do you want to invest in the growth and progress of the next generation of construction talent? Do you enjoy mobilizing people and resources to overcome challenges? Are you a leader that...


  • Atlanta, Georgia, United States Alvarez and Marsal Full time

    Description PEPI - CFO Services Senior AssociateOVERVIEW:A&M CFO Services work with private equity held portfolio companies and provide our clients with solutions to preserve and generate value for their businesses. Our goal is to improve transparency to key drivers and business performance, to support increasing cash and EBITDA, and to provide benefits...