Front Desk Representative

4 weeks ago


Birmingham, United States Hustle Notice Biz Full time
Front Desk Representative

Department: Bold MK

Employment Type: Full Time

Location: Birmingham

Compensation: $17.50 - $24.00 / hour

Description

Job Description: Front Desk Representative

Position Overview: We are seeking a friendly, professional, and customer-focused Front Desk Representative to join our team. The ideal candidate will be the first point of contact for clients, visitors, and employees, ensuring a welcoming and efficient front office environment. This role requires excellent communication skills, organizational abilities, and a commitment to delivering exceptional service.

Key Responsibilities

Reception Duties:

  • Greet and welcome visitors in a warm and professional manner.
  • Answer, screen, and forward incoming phone calls.

Customer Service:

  • Address visitor inquiries and provide accurate information about the company's services and policies.
  • Assist clients and guests with check-in procedures and other requests.

Administrative Support:

  • Manage incoming and outgoing mail and packages.
  • Maintain office supplies inventory and place orders when necessary.
  • Schedule and coordinate meetings, appointments, and conference room bookings.

Record Keeping:

  • Keep detailed logs of visitor information.
  • Maintain accurate records of phone calls and messages.

Skills, Knowledge and Expertise
  • High school diploma or equivalent; additional education in office administration is a plus
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • A professional appearance and a positive attitude.

Benefits
  • Competitive salary and potential bonuses.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for professional development and career growth.
  • Supportive team environment.


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