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Maintenance Dispatcher- Club Wyndham Governor's Green Resort

4 months ago

Williamsburg, United States Wyndham Destinations Full time
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Summary
The dispatcher is responsible for efficiently dispatching calls to and from technicians throughout the property. Dispatchers will also handle basic office duty work for the engineering department, receive and store inventory according to standards as well as maintain property inventory records.

Essential Job Functions
Responsibilities include, but are not limited to:
1. Utilize the phone or electronic communication (WYNSOS) to efficiently dispatch calls and record the ongoing working orders for the site. (40% time)
2. Maintains communication log for shifts. (10% time)
3. Coordinates the receipt and outgoing inventory or mail supplies. (15% time)
4. Performs general office duties such as filing, orders, work orders etc. (20% time)
5. Updates all OSHA postings and complies with all safety guidelines for the
department. (10% time)
6. Assist with unit inspections. (5% time)

Minimum Requirements and Qualifications
a) Education
• High school or equivalent preferred,
b) Training requirements
• Basic office duties 1-2 years
• Multi-phone line 1-2 years
• PC, Tablet efficient
• Safety training experience preferred
c) Knowledge and skills
• Ability to handle multiple tasks
• Ability to take direction and complete tasks
• Ability to prioritize assignments
• Basic computer, tablet skills required
• Ability to communicate effectively
• Ability to maintain composure under pressure environments
• Ability to work in general office environment
d) Technical Skills
• Basic PC skills required
• Tablet skills required
• Multiple phone line experience required
• Radio dispatch
skills required
e) Job experience
• 1-2 year in role or similar role is preferred

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

Job Requisition: R-85468