Catering and Events Coordinator

2 weeks ago


Phoenix, United States Troon Golf, L.L.C. Full time

Papago Golf Club-Lou's Bar and Grill is excited to announce the exceptional career opportunity of Catering and Events Coordinator. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Key Responsibilities of the Catering and Events Coordinator:

* Assists in seeking new business and ensures return business in order to meet or exceed revenue goals. Participates in pre-event presentations, property tours, and customer meetings.
* Develops a marketing plan designed to increase revenue growth in both the corporate and social markets.
* Ensures proper management of all catered events, including, but not limited to: basic set up, table placement, buffet design, bar location, sales, marketing, planning, merchandising, servicing, and corresponding administrative procedures.
* Prepares, implements, and compiles data for various reports such as Weekly Catering Revenue Forecasts, and other reports as directed.
* Assists in the development of catering and banquet menus, banquet wine lists and bar menus, pricing, catering contracts, and rental fees.
* Develops and maintains vendor profiles to include: audio visual, floral, equipment rental and photographers.
* Ensures accurate and timely invoicing for all services rendered, to include recording events in the POS system.
* Develops a month calendar, listing all of the existing catering events. Communicates with various departments regarding event details to ensure successful completion of all events.
* Develops banquet event orders and conducts weekly meetings to review with staff. Develops and distributes a 10-day forecast with complete banquet event orders.
* Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
* Manages department members that may include, but is not limited to any Convention and Catering staff such as: Coordinator, Host, Set Up Staff, Supervisor, Server.
* Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
* Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
* Produce and update competitive price set on a yearly basis.
* Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
* Communicates any changes or new policies and procedures to the department.
* Regular and reliable attendance.
* Conducts staff meetings with subordinates.

Minimum Qualifications for the Catering and Events Coordinator:

* Associate's degree (AA) and two years related experience and/or training; or equivalent combination of education and experience.

Other Qualifications:

* Knowledge of Microsoft Office applications and POS systems.
* Prior supervisory and management experience.
* Driver's License may be required.



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