Medical Assistant-Administration surgery

1 month ago

Wilmington, United States Nemours Full time
The Medical Assistant (MA) is an important liaison between the patient/family, provider, and other care team members. The MA is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the provider, and entering pertinent history in the medical record. The MA performs and assists with clinical procedures in accordance with divisional/department responsibilities as directed by the provider and per protocol. The MA is cross trained to perform designated business processes associated with an outpatient visit ensuring that all demographic and financial information is accurate. The MA acts as a resource and provides cross coverage as needed, as well as serves as a coach and mentor to new medical assistant associates.

Before applying for this role, please read the following information about this opportunity found below.

Essential Functions:

Greets patients and families at the clinical setting according to Nemours Standards of Behavior.
Verifies patient identity using two patient identifiers (name and date of birth).
Prepares exam rooms, clinic equipment and computer technology by maintaining inventory and supplies for the outpatient visit.
Rooms patient ensuring appropriate documents are with the patient, including required diagnostic reports.
Receive, unpack, store, inventory, transport non-controlled substance medications
Performs clinical duties to support the outpatient visit to include, but not limited to the following:
Obtain and document height, weight, head circumference and vital signs
Documents reason for visit, chief complaint and initiates orders defined by the use of smart sets as appropriate for scope of service and Nemours' protocol.
Performs phlebotomy to obtain blood specimens. Transcribe, collect, label and arrange for transportation of specimens.
Assist with patient examination/treatment.
Perform and document point of care testing.
Administers and documents vaccines and approved medications as defined by policy as ordered.
Operate required medical equipment.
Accepts delegated tasks from nursing colleagues within their scope of service to assist in the flow of patient care.
Preforms tasks associated with Nemours' outpatient business front desk functions to include but not limited to:
Make confirmation calls that are not completed by automated systems to ensure all visits are in "confirmed" status prior to visit or per Department protocol.
Responsible for ensuring all patient insurance information is loaded and up to date prior to appointment via online verification of benefits. This includes plan information, subscriber, and copay data be entered into the patients chart.
At the time of patient check-in, while maintaining patient confidentiality and HIPAA requirements:
Confirm all patient personal demographic information
Confirm patient identification with two identifiers
Confirm legal guardianship
Confirm referral information for patient visit, if applicable
Prepare, completed and/or collect consents and all other required documents
Scan insurance cards and other important documents
Collect and post co-pays and past due balances
Achieve Registration Accuracy according to annual goal.
Schedule follow-up appointments utilizing iGuide to determine participation, if appropriate.
Throughout shift, regularly communicate with clinical staffing the assigned work area regarding the status of waiting patients, particularly those who have been waiting more than ten minutes. Communicate with waiting patients/families to ensure they have status updated on their appointment.
Reconcile payment collections accurately at the end of each shift, as per Cash Collections Policy, and completed End of Day (EOD) Reports including DCRF and LDCRS.
Complete assigned work queues daily.
Maintain inventory of clerical supplies and ensure the work environment and outpatient waiting room is in an orderly and clean condition to ensure patient safety and security.
Work with families to facilitate use of the Nemours App by providing QR codes and/or instructions for download and assisting in the sign-up process.
Maintain computer and electronic system competency including but not limited to processes for: scheduling, appointment cancellations and order entry for clinical system, use of iGuide, EOD status changes, work queue processing, linking referrals, posting "other" payments, use of scanner device and electronic insurance verifications, and assistance with live phone calls.

Requirements:

High School Diploma
Successful completion of an accredited Medical Assistant Program or certification as a medical assistant through an alternate pathway
BLS from American Heart Association within three months of employment and continue to maintain as required.
Preferred Medical Assistant Certification: acceptable certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA).
1-3 years of job related experience

  • Medical Assistant

    5 months ago

    Wilmington, United States New Hanover Regional Medical Center Full time

    Job DescriptionDescriptionAbout NHRMCNHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood...

  • Medical Assistant II

    4 weeks ago

    Wilmington, North Carolina, United States New Hanover Regional Medical Center Full time

    About the RoleThis position is responsible for providing high-quality patient care and administrative support in a fast-paced medical office environment.Key ResponsibilitiesCollaborate with healthcare providers to assess, plan, and implement patient care plansRecord and report clinical test results to physiciansAssist with administrative duties, including...

  • Medical Assistant I

    5 months ago

    Wilmington, United States New Hanover Regional Medical Center Full time

    Job DescriptionDescriptionAbout NHRMCNHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood...

  • Medical Assistant II

    4 weeks ago

    Wilmington, Delaware, United States New Hanover Regional Medical Center Full time

    About New Hanover Regional Medical CenterNew Hanover Regional Medical Center is a leading healthcare organization dedicated to delivering exceptional patient care and improving the health of our community. With a network of hospitals and physician practices, we offer a wide range of medical services and specialties.Job SummaryWe are seeking a highly skilled...

  • Medical Assistant II

    4 weeks ago

    Wilmington, North Carolina, United States New Hanover Regional Medical Center Full time

    Job SummaryWe are seeking a highly skilled Medical Assistant II to join our team at New Hanover Regional Medical Center. As a Medical Assistant II, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssess, plan, and implement patient care plans in collaboration with healthcare...

  • Perioperative Registered Nurse

    4 days ago

    Wilmington, Delaware, United States Center for Spine Surgery, LLC. Full time

    The Center for Spine Surgery, LLC. is seeking a skilled Registered Nurse to provide exceptional patient care in our newly renovated spine center located in Wilmington, DE.The selected candidate will work alongside board-certified surgeons and be responsible for preparing patients and the operating room for surgery, monitoring vital signs, assessing patients'...

  • Medical Assistant Surgery Clinic

    5 months ago

    Wilmington, United States New Hanover Regional Medical Center Full time

    Job DescriptionDescriptionAbout NHRMCNHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood...

  • Medical Assistant

    4 weeks ago

    Wilmington, Delaware, United States Waccamaw Dermatology, LLC Full time

    Job Summary:The Medical Assistant plays a vital role in supporting our team of healthcare professionals in delivering exceptional patient care at Waccamaw Dermatology, LLC. As a key member of our team, you will be responsible for assisting with various tasks, including patient intake, medical procedures, and administrative duties.Key Responsibilities:Assist...

  • Medical Office Nurse Specialist

    2 weeks ago

    Wilmington, Delaware, United States Center for Spine Surgery, LLC. Full time

    Job Title: Registered Nurse - Operating RoomWe are seeking a highly skilled and experienced Registered Nurse to join our team at the Center for Spine Surgery, LLC.About the Role:This is a full-time position responsible for providing exceptional patient care in the operating room. The successful candidate will work closely with board-certified surgeons and be...

  • Medical Assistant

    5 months ago

    Wilmington, United States New Hanover Regional Medical Center Full time

    Job DescriptionDescription$5,000 Signing Bonus for Position About NHRMCNHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network...

  • Medical Assistant

    2 weeks ago

    Wilmington, Delaware, United States Waccamaw Dermatology, LLC Full time

    Job SummaryThe Medical Assistant plays a vital role in delivering exceptional patient care in our dermatology practice. As a key member of our team, you will be responsible for assisting physicians and other healthcare professionals in providing high-quality medical care to our patients.Responsibilities include greeting and interacting with patients,...

  • Medical Assistant II

    2 weeks ago

    Wilmington, Delaware, United States Novant Health Full time

    About NHRMCNHRMC is a leading healthcare organization focused on delivering exceptional patient care and improving community health. With a network of hospitals and multi-specialty physician group practices, we offer a comprehensive range of services to meet the diverse needs of our patients.Job SummaryWe are seeking a highly skilled Medical Assistant II to...

  • Oral and Maxillofacial Surgery Physician

    7 days ago

    Wilmington, United States Summit Recruiting Group LLC Full time

    Oral and Maxillofacial Surgery Openings - Wilmington, NC H1 Eligible2 Openings Available Position Details - Full-time, permanent- Employed- Maxillofacial Surgeon sought for Head and Neck/Maxillofacial Oncology and Microvascular Reconstructive Surgery- Areas largest multi-specialty group practice- Ideal candidate will have both medical (required) and dental...

  • Perioperative Registered Nurse

    3 days ago

    Wilmington, Delaware, United States Center for Spine Surgery, LLC. Full time

    The Center for Spine Surgery, LLC. is seeking a skilled Perioperative Registered Nurse to join our team of healthcare professionals. This exciting opportunity is ideal for experienced nurses who are passionate about providing exceptional patient care in a fast-paced operating room environment.As a Perioperative Registered Nurse, you will work closely with...

  • Medical Assistant Surgery Clinic Professional

    4 weeks ago

    Wilmington, Delaware, United States New Hanover Regional Medical Center Full time

    About NHRMCNew Hanover Regional Medical Center is a leading healthcare organization in Wilmington, NC, dedicated to delivering exceptional patient care and improving community health. With a network of hospitals and physician group practices, we strive to provide the highest quality care to our patients.About the JobWe are seeking a skilled Medical Assistant...

  • Medical Assistant

    2 weeks ago

    Wilmington, Delaware, United States Novant Health Full time

    Job Summary:We are seeking a Certified Medical Assistant to join our team at Novant Health. As a key member of our healthcare team, you will play a vital role in providing high-quality patient care and support to our patients and families.Responsibilities:As a Certified Medical Assistant, you will be responsible for coordinating and assisting the provider to...

  • Certified Medical Assistant

    2 days ago

    Wilmington, United States SCM - Scott Hill Medical Full time

    Job DescriptionJob DescriptionOverviewTo coordinate and assist the provider to ensure safe quality/cost effective service and care for the people within the practice population.At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing...

  • Medical Assistant

    2 weeks ago

    Wilmington, North Carolina, United States Waccamaw Dermatology, LLC Full time

    Job SummaryThe Medical Assistant plays a vital role in supporting our team of healthcare professionals at Waccamaw Dermatology, LLC. As a key member of our clinical staff, you will be responsible for assisting with patient care, administrative tasks, and maintaining a clean and organized work environment.Key ResponsibilitiesAssist with patient preparation...

  • Certified Medical Assistant

    2 days ago

    Wilmington, United States SCM - Scott Hill Medical Full time

    Job DescriptionJob DescriptionOverviewCome join a remarkable team where quality care meets quality service, in every dimension, every time.#JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team...

  • Medical Assistant

    4 weeks ago

    Wilmington, North Carolina, United States New Hanover Regional Medical Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Medical Assistant to join our team at New Hanover Regional Medical Center. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist healthcare providers with patient exams, procedures, and treatmentsRecord...