Receptionist

2 weeks ago


Long Beach, United States Crofton Manor Inn Full time $17
We are seeking a Receptionist to join our team

If your skills, experience, and qualifications match those in this job overview, do not delay your application.

Since 1975, Crofton Manor has been serving seniors and providing them with high quality care and services. We strive to provide the comforts of home through our personal and friendly service in a safe and loving environment and through promoting resident independence. Our goal is to provide individualized care with respect and dignity.

The Receptionist will be responsible for asking visitors COVID-19 screening questions as provided by the site and perform temperature checks on visitors. The Receptionist is also responsible for assisting with guest inquiries, directions, and initial questions regarding the facility or services.

Schedule: 2 days AM and 2 days PM out of the week

Receptionist Requirements

Vaccinated against Covid-19 including Booster shots and present proof
Flexible schedule & Full-Time availability
Must clear Live Scan background check
High school diploma or equivalent
Authorized to work in the United States
Bilingual: Spanish, preferred but not required.

Primary Receptionist Responsibilities

Administer medical questionnaires directly to Clinic Staff, Patients as well as any visitors entering job sites
Administer and interpret the temperature of an individual utilizing forehead, tympanic and/or oral thermometers according to manufacturer’s instructions and CDC guidance for personal protection
Reporting cases of positive and negative responses according to established protocols
Communicate findings directly to the Leads as required
Document findings and results of the Medical Screening
Translates for provider and office staff as requested
Make changes in the appointment type as needed basis depending on findings and results while having polite, but clear communication with the patients about the changes
Ensure the registration and lobby areas are appropriately maintained
Greet and Sign In patients, providing exceptional patient experience
Answer and screen telephone call, takes messages and provides information
Attend meetings as required

Notify the Office Manager of possible problems:

Patient Relations
Patient Flow
Other Employees, etc
Acquire appropriate signatures
Submit appropriate information per procedure
Reports malfunctioning equipment to Office Manager
Stays in compliance with all HIPAA regulations

Other Essential Qualifications

Ability to find solutions when barriers are identified
Strong documentation skills
Ability to multi-task and prioritize when needed
Ability to independently seek out resources and work collaboratively
Ability to read, understand and follow oral and written instructions
Experience and work ethics that supports working within a high functioning, team-oriented environment
Demonstrates a willingness and ability to work under supervision
Ability to develop and maintain good working relationships with staff
Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management
Possesses ability to communicate effectively, both verbally and in writing
Possesses genuine respect for others and acceptance of their individual social and cultural traits
Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams
Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems
Performs other related duties as assigned

PAY SCALE:

Depending on a number of factors, including, but not limited to location, regularly scheduled work shift, knowledge, skills, experience, and expertise.
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