Receptionist

2 weeks ago

Long Island City, United States Extra Space Full time
Receptionist Job Description

We are seeking a highly skilled and professional bilingual receptionist to provide exceptional customer service and support to our clients, visitors, and employees. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming experience.

Key Responsibilities:
  • Greet and welcome visitors with a warm and friendly demeanor, ensuring a positive first impression.
  • Answer and direct incoming phone calls to the appropriate department or individual, providing accurate and timely information.
  • Manage incoming and outgoing mail, packages, and deliveries, maintaining a high level of organization and attention to detail.
  • Maintain a clean and organized reception area, ensuring it reflects a professional image and adheres to company standards.
  • Assist in various administrative tasks, such as filing, data entry, and document preparation, ensuring accuracy and efficiency.
  • Collaborate with other departments to ensure efficient communication and workflow, providing support and assistance as needed.
Requirements:
  • Strong organizational and multitasking abilities, with the ability to prioritize tasks and manage multiple responsibilities.
  • Familiarity with Microsoft Office Suite (Word, Excel, Outlook), with the ability to learn and adapt to new software and systems.
  • Ability to work independently and as part of a team, providing exceptional customer service and support to colleagues and clients.
  • Exceptional customer service skills, with the ability to communicate effectively and professionally in both Spanish and English.
  • Attention to detail and accuracy, with the ability to maintain high standards of quality and productivity.
Education and Experience:
  • High school diploma or equivalent qualification, with a minimum of 1-2 years of experience in a reception or administrative role.
  • Proven work experience as a receptionist or similar role, with a strong track record of providing exceptional customer service and support.

We offer a competitive hourly rate of $20/hour, with opportunities for growth and development within our organization. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company, providing a welcoming and inclusive work environment for all employees.

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