Field Service Engineer

7 days ago


North Wales, United States Synerfac Full time

Full-time position with opportunity for overtime A premier, global machinery manufacturer in Montgomery County, PA is searching for a Field Service Engineer to provide technical support to its customers. This job will require the individual to travel onsite to trouble-shoot, repair, and maintain equipment. Responsibilities include: Utilize technical expertise to perform minor/major field repairs, preventative maintenance, troubleshooting, and equipment installations Create and maintain relationships with customers by providing professional and efficient on-site service Document service activities and train customers on the machinery operation, maintenance, and safety Collaborate with sales and engineering to deliver customer feedback, suggest machinery improvements, and address technical inquiries Leverage technical expertise to provide remote technical support and troubleshooting Maintain up to date knowledge on industry trends, latest product advancements, and ground-breaking technologies to enhance technical skills and customer service Job Requirements Requirements include: Minimum 5 years in equipment maintenance and repair Strong electro-mechanical background or life sciences/pharmaceutical background Engineering degree (or related field) is a plus Travel frequently to both domestic and international client sites Problem-solving skills to resolve technical issues Customer service skills to create client relationships



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