Vice President, Enterprise Project Management Office
4 days ago
What we offer
Excellent health benefits plan, which includes medical, vision and dental options
401(k) with company match
Company profit sharing plan
Generous paid time-off and paid holidays
Paid parental leave
Company-paid mental health benefit through Headspace
2 free on-site fitness rooms
Employee Assistance Program
Employee Resource Groups
Personal and professional development program
Job Summary
Reporting directly to the Chief Technology Officer, this is a key leadership role within the organization responsible for a portfolio of commercial, productivity, process improvement, and systems implementation initiatives that enable growth, profitability, customer experience, management, and staff development.
The Vice President of Enterprise Program Management Office (ePMO) will improve franchisee satisfaction and optimization of the SERVPRO brand, operating systems, and support program. consisting of 450+ corporate users in addition to corporate systems access for 2,200 + Franchises. This position will be responsible for building relationships with key business stakeholders to ensure that the transformational projects, processes and outcomes align to our business strategy and objectives, and that the business is aware of and aligns with the overall strategy.
You will
Strategy
Collaborate with the executive leadership team to select, launch, and implement transformation projects, design and facilitate the completion of the highest priority projects.
Maintain and conduct annual reviews of the SERVRO strategic plan with executive leadership and the board of directors with a goal of gaining alignment on the overall project roadmap.
Maintain global awareness of the enterprise project portfolio and strategic plan needed to properly sequence projects to deliver optimal results.
With an eye towards greater efficiency and effectiveness, apply the principles of Lean to “see beyond the current” and innovate bold improvements to today’s processes.
Governance
Structure multiple enterprise initiatives into a cohesive and prioritized portfolio, with supportive yet vigilant Steering Team oversight.
Manage intake of new initiatives in alignment with the Strategic and Annual Operating Plan with the SLT and Extended SLT.
Working with the CFO and CTO to establish a set of cascading operational KPIs and financial targets for the overall effort and for each initiative.
Identify and manage interdependencies among initiatives.
Use technology to improve communication, accountability and facilitate enterprise-wide alignment among the various constituencies involved in the transformation effort; proactively promote change across the organization and leverage the Servpro Senior Leadership Team to manage resistance to change.
Execution
Define and deploy problem solving, process improvement, and project management principles, methods, and tools to elevate Servpro’s agility, adaptability, and overall operational discipline, while maintaining a focus on delivery resources to help Franchisees succeed.
Partner with IT PMO / Enterprise Solutions leader to deploy projects via a disciplined methodology.
Collaborate with leaders across the business to recruit and manage project leaders for strategic initiatives.
Facilitate fact-based, real-time, and continuously evaluated connectivity between internal business processes and customer needs.
Organizational Alignment
Model Servpro’s core values and the leadership behaviors required to encourage process discipline, waste elimination, and employee & franchisee engagement.
Communicate the goals and objectives of Transformation activities and provide a system for the ongoing measurement of results as Servpro evolves through multiple improved future states.
Seamlessly integrate change management activities (e.g., stakeholder mapping, communication strategy, skill building, incentives alignment) into project plans for all initiatives.
Share knowledge across functional boundaries, promote continuous improvement, and build capability & skills at all levels of the organization.
Identify capability gaps and help facilitate improvements.
Foster a success-oriented, accountable environment within the company.
Develop and maintain lasting, mutually beneficial partnerships with internal & external customers, Servpro team members, franchisees, and vendors.
You have
Bachelor’s Degree, or equivalent; MBA preferred
8-15 years of experience in program management, project management, and/or consulting leadership roles ideally with exposure to property mitigation, restoration, and reconstruction services
Deep expertise in Lean principles, methods, and tools
Extensive, hands-on experience leading large-scale change initiatives across the full lifecycle of strategy, planning, requirements definition, design, and delivery
Highly organized, with demonstrated track record in a program management office environment
Exceptional strategic planning, influencing, and communication skills (written and oral)
Extraordinary initiative and problem-solving dexterity
High change agility with strong change management & stakeholder management skills
Proven ability to develop influential relationships at multiple levels within an organization
Committed lifelong learner with a passion to share knowledge and learnings with others
About SERVPRO
For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.
SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
-
Vice President of Digital Workplace Practice
4 days ago
Auburn, United States Zones Full timeDescription Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched...
-
Vice President of Operations and Risk Management
3 weeks ago
Auburn Hills, Michigan, United States CORNERSTONE COMMUNITY FINANCIAL CREDIT UNION Full timeJob SummaryCornerstone Community Financial Credit Union is seeking a seasoned professional to lead our operations and risk management efforts. As Vice President of Operations and Risk Management, you will be responsible for overseeing the development and implementation of operational and risk management strategies that align with the credit union's core...
-
Senior Vice President Operations
2 weeks ago
Auburn Hills, Michigan, United States Avancez Assembly Full timeWe are seeking a highly skilled Senior Vice President Operations to join our team at Avancez Assembly. This individual will be responsible for leading the Supply Chain group, which consists of Purchasing and Materials Management.In addition to operational responsibilities, this position will be responsible for setting a Supply Chain strategy oriented towards...
-
Vice President of Finance
4 weeks ago
Auburn, Kentucky, United States Servpro Industries Inc Full timeJob SummaryAs a key member of the Servpro Industries Inc leadership team, the Vice President of Finance will play a critical role in driving financial performance and optimizing budgeting processes. This strategic thinker will oversee forecasting and analyses, providing valuable insights to support decision-making at both operational and strategic levels.Key...
-
Vice President of Service Operations
3 weeks ago
Auburn, Washington, United States Aston Carter Full timeJob SummaryAston Carter is seeking a seasoned Service Operations leader to drive business growth and excellence in our Service Industry. As Vice President of Service Operations, you will be responsible for overseeing the strategic direction and operational execution of our Service teams.Key ResponsibilitiesDevelop and implement operational strategies to...
-
Enterprise Management Trainee Internship
4 weeks ago
Auburn, Alabama, United States Enterprise Holdings Full timeOverviewAs a Management Intern with Enterprise Holdings, you'll embark on a dynamic and challenging journey that will equip you with the skills and expertise to excel in the business world. This paid internship offers a unique opportunity to gain hands-on experience in management, develop valuable business acumen, and build a strong professional...
-
Auburn, Alabama, United States Enterprise Holdings Full timeOverviewAs a Management Intern with Enterprise, you'll gain valuable business and leadership skills in a dynamic team-based environment. You'll work alongside experienced professionals to develop your skills in management, sales, and customer service.ResponsibilitiesYou'll be responsible for managing a fleet of vehicles, taking care of customers, developing...
-
Vice President, Finance
3 months ago
Auburn, United States Servpro Industries Inc Full timeWhat we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups ...
-
Senior IT Project Manager
2 weeks ago
Auburn Hills, Michigan, United States DMI Digital Management Inc Full timeJob SummaryDMI Digital Management Inc is seeking a highly skilled Senior IT Project Manager to lead the development and implementation of our connected vehicle capabilities. The ideal candidate will have experience in managing mid-to-enterprise level IT projects, with a strong understanding of Agile and Waterfall methodologies.Key ResponsibilitiesLead full...
-
Sales Management Trainee
3 weeks ago
Auburn, Alabama, United States Enterprise Mobility Inc Full timeOverviewStart your career with Enterprise Mobility Inc. We're hiring for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities. With...
-
Enterprise Management Trainee Sales Internship
4 weeks ago
Auburn, Alabama, United States Enterprise Holdings Full timeOverviewAs a Management Trainee Sales Intern with Enterprise, you'll embark on a 12-week journey to develop valuable business and leadership skills. This paid internship will provide you with real-world professional experience, setting you apart from your peers and making your resume stand out.Throughout the program, you'll work alongside experienced...
-
Commercial Property Manager
3 weeks ago
Auburn, Washington, United States IRG Realty Advisors Full timeJob SummaryIRG Realty Advisors is seeking a highly skilled Commercial Property Manager to oversee the financial and operational objectives of our commercial/industrial/office properties. The ideal candidate will have a strong ability to multi-task, work under pressure, and communicate effectively with all levels of management.Key ResponsibilitiesManage the...
-
Senior Technology Licensing Officer
2 weeks ago
Auburn, Alabama, United States Auburn Full timeJob SummaryAuburn University's Office of the Sr. Vice President of Research and Economic Development is seeking a highly skilled Senior Technology Licensing Officer to join their team. This role will utilize intellectual property, technology licensing, transfer concepts, and organizational objectives to resolve complex issues with organization-wide...
-
Senior Sponsored Programs Officer
3 weeks ago
Auburn, Alabama, United States Auburn Full timeJob SummaryAuburn University's Office of the Sr. Vice President of Research and Economic Development seeks a highly skilled and experienced Senior Sponsored Programs Officer to manage a team of Sponsored Programs Officers and facilitate a wide range of sponsored programs administration activities. This position will coordinate, advise, and support faculty...
-
IT Project Manager
4 weeks ago
Auburn Hills, Michigan, United States Oakland Community College Full timeJob SummaryOakland Community College is seeking a highly skilled IT Project Manager to join our team. As a key member of our IT department, you will be responsible for providing business analysis and project management support for all software systems used at the College, with a primary focus on Colleague, the main administrative system of the College, and...
-
Sponsored Programs Officer
4 weeks ago
Auburn, Alabama, United States Auburn University Full timeAbout the RoleAuburn University's Office of the Sr. Vice President of Research and Economic Development is seeking a highly skilled and experienced Sponsored Programs Officer to join our team. As a key member of our office, you will play a critical role in managing a wide range of sponsored programs administration activities for the extramurally funded...
-
Management Trainee Internship
1 month ago
Auburn, Alabama, United States Enterprise Mobility Inc Full timeOverviewAre you looking to gain valuable business and leadership skills in a dynamic and fast-paced environment? Our Enterprise Management Internship is the perfect opportunity to build your professional experience and stand out from the crowd.As a paid intern with Enterprise, you'll learn the skills and knowledge needed to succeed in a management role,...
-
Project Manager
4 weeks ago
Auburn, Washington, United States CRH Full timeJob Title: Project Manager - Utility Infrastructure SolutionsOldcastle Infrastructure, a CRH company, is a leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more.Job Summary:The Project...
-
Chief Nursing Officer
4 weeks ago
Auburn, New York, United States Auburn Community Hospital Full timeAbout Auburn Community HospitalAuburn Community Hospital is a not-for-profit, 99-bed acute care facility located in Auburn, New York. As the sole provider of acute and general hospital services in Cayuga County and the surrounding areas, we serve a population of approximately 80,000 throughout the Finger Lakes region. Our hospital is committed to providing...
-
Business Development Trainee
1 month ago
Auburn, Alabama, United States Enterprise Full timeEnterprise Management InternshipAre you looking to gain valuable business and leadership skills? Our Enterprise Management Internship is the perfect opportunity to build your professional experience and stand out from the crowd.As a paid intern with Enterprise, you'll learn the ins and outs of running a successful business and acquire highly marketable...