Office Assistant
1 month ago
Our practice provides behavioral services to individuals and families in Cobb County and its neighboring cities. We are seeking a part-time to full-time office assistant for a new psychiatry practice in Powder Springs, Georgia.
The Office Assistant must be a motivated and organized individual who will assist with the practice's daily smooth operations. The position requires a strong understanding of medical office workflow and a commitment to high-quality patient care.
Responsibilities:
- Assist with all aspects of office operations, including appointment scheduling, financial services & reporting, and patient relations.
- Assist with the development of policies and procedures and improve clinic efficiency and quality.
- Collaborate with the medical billing service provider to oversee activities, including insurance claims and collections.
- Maintain compliance with all federal and state regulations, such as HIPAA and OSHA
- Working with physicians and other healthcare professionals to provide high-quality patient care.
- Manage the practice's prior authorization submission process.
- Liaises with external vendors (in collaboration with the Medical Director) on the Practice’s behalf.
- Maintain patient satisfaction by handling customer service issues and resolving complaints promptly.
- Provide TMS services as a Treater
- Monitor patients on Spravato treatment
- Performs all other duties as assigned by the Medical Director
Qualifications:
- An associate degree or high school graduate/GED
- one year of experience working in a medical or behavioral health office is a plus.
- Bilingual abilities a plus
Work Location: In person
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