Team Lead/Manager

2 days ago


Atlanta, United States Startech Networks Inc Remote Work Freelance Full time
 About the JobStartech Networks, Inc. is seeking an experienced Team lead/ Manager with US Work Authorization to join our growing team. The successful candidate must possess the knowledge, skills, competencies, and experience requirements outlined below.

Responsibilities:
  • Lead and manage a team of IT consultants/staff by providing guidance, support, and training as needed.
  • Monitor and analyze the performance of the IT team, ensuring that support requests are handled efficiently and effectively.
  • Develop and implement best practices to ensure our IT enterprise applications are supportable and maintainable.
  • Ensure that customer SLAs are met on a daily, monthly basis
  • Evaluate and recommend software solutions to improve the ability to support GDOT’s IT enterprise applications.
  • Work with other teams and offices to ensure that the IT support team is providing the necessary support to meet the needs of GDOT.
  • Coordinate and troubleshoot technical issues and guide the IT team in resolving complex technical problems.
  • Interview candidates and hire qualified individuals to fill open roles within the department
  • Generates daily, weekly, and monthly reports requested by both internal and external clients and GDOT IT Management
  • Develops and mentor staff to a high level of competency
  • Handles issues of a highly technical nature and challenging calls from clients
  • Participates in defining key performance indicators (KPIs) to evaluate the efficiency and effectiveness of the function and process. Continually monitor KPI performance and identify improvement opportunities, ensuring groups resolve tickets.
  • Monitors staff performance and schedule adherence to improve efficiencies, identify training opportunities, and ensure proper coverage.
  • Remains current on internal procedures and external client requirements

Minimum Qualifications
  • Bachelor’s degree in Computer Science and Information Technology or a related field
  • Technical certifications preferred.
  • Five (5+) years of experience as a Technical lead.NET developer
  • Five (5+) years of experience in an IT management role, IT Supervisor role, IT technical lead role
  • Two (2+) years of experience in a Project management role (This is not for a project manager role; it is a role for a manager/technical lead; however, knowledge of projects/portfolio management is preferred.)


  • Atlanta, Georgia, United States MM International Full time

    Job Title: Senior Manager and Team LeadLocation: RemoteType: Full-TimeAbout MM InternationalMM International is a leading company in the financial services industry, and we are seeking a highly experienced Senior Manager and Team Lead to join our team. As a Senior Manager and Team Lead, you will be responsible for leading a team of professionals in a Call...


  • Atlanta, Georgia, United States Truist Full time

    Job Title: Risk Management Team LeadCompany: Truist Financial CorporationA reputable financial institution, Truist Financial Corporation, is seeking a skilled Risk Management Team Lead to join their Governance and Controls Office (GCO). As a subject matter expert, you will be responsible for identifying, mitigating, and managing risks within Corporate and...

  • Floor Manager

    5 days ago


    Atlanta, Georgia, United States AllSaints Full time

    About the RoleWe are seeking a highly motivated and experienced Floor Manager to join our team at AllSaints. As a key member of our store operations team, you will be responsible for leading a team of sales associates and ensuring that our customers receive an exceptional shopping experience.Key ResponsibilitiesLead and manage a team of sales associates to...

  • Restaurant Manager

    2 weeks ago


    Atlanta, United States Chili's Full time

    Role OverviewChili's Managers are wired for hospitality! We're in the people businessSo, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and GuestsOur win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.For...

  • Assistant Manager

    24 hours ago


    Atlanta, Georgia, United States Domino's Pizza LLC Full time

    Job Summary:As an Assistant Manager at Domino's Pizza LLC, you'll be responsible for:Recruiting and Hiring: Assist in the recruitment process, interviewing, and hiring of additional team members to support the growth of our team.Team Coaching: Provide guidance and coaching to fellow team members on store policies, procedures, and best practices to ensure...


  • Atlanta, Georgia, United States Paradies Lagardère Travel Retail Full time

    Job Summary:As a key member of the Paradies Lagardère Travel Retail team, the Assistant General Manager - Operations Lead plays a vital role in ensuring the delivery of exceptional customer service and operational excellence in our restaurants. This leadership position oversees the training and development of team members, upholds high standards of quality...


  • Atlanta, United States Mutual of Omaha Mortgage Full time

    Job DescriptionJob DescriptionJoin the winning team, with the brand recognition of a Fortune 300 company that has been in business over 100 Years!Mutual of Omaha Mortgage is inspired by hometown values and committed to being responsible and caring for each other, we exist for the benefit of our customers. With this excellent reputation, you will find your...


  • Atlanta, Georgia, United States Motorola Solutions Full time

    Job Title: Customer Support Manager Team LeadAt Motorola Solutions, we're committed to helping people be their best in the moments that matter. As a Customer Support Manager Team Lead, you'll play a critical role in ensuring our customers receive exceptional service and support.Job Summary:The primary responsibility of this role is to effectively manage the...

  • Operations Manager

    3 days ago


    Atlanta, Georgia, United States StubHub Full time

    About the RoleWe are seeking a highly skilled and experienced Operations Manager to lead our Fulfillment team. As a key member of our operations team, you will be responsible for ensuring the seamless delivery of live event tickets from the seller to the buyer.Key ResponsibilitiesManage a team of fulfillment operational experts, including hiring and training...


  • Atlanta, Georgia, United States Northern Trust Full time

    Job Summary:We are seeking a highly skilled and experienced Senior Relationship Manager, Team Lead to join our team at Northern Trust. As a key member of our commercial banking team, you will be responsible for developing and cultivating credit and banking relationships with high net worth individuals, multi-generational families, corporations, and business...

  • Shift Team Lead

    6 days ago


    Atlanta, United States Moon Capital Full time

    Job DescriptionSmoothie King is seeking a highly motivated and experienced Shift Team Lead to join our team at Moon Capital LLC. As a Shift Team Lead, you will play a critical role in ensuring the smooth operation of our store, providing exceptional customer service, and leading a team of dedicated employees.Key Responsibilities:Team Leadership: Lead and...


  • Atlanta, Georgia, United States Home Depot Full time

    Job Title: Creative Project ManagerWe are seeking a highly skilled Creative Project Manager to lead our creative projects from concept to completion. As a key member of our team, you will be responsible for managing the project flow, ensuring timely execution, and driving results.Key Responsibilities:Project Planning: Create and maintain comprehensive...

  • Tax Manager

    7 days ago


    Atlanta, Georgia, United States FORVIS Full time

    About the RoleWe are seeking a highly skilled Tax Manager to lead and develop a team, providing ultra-responsive customer service to our clients. As a Tax Manager at Forvis, you will have the opportunity to manage tax advisory services, tax compliance, and tax provision to a diversified client base.Key ResponsibilitiesManage tax advisory services, tax...

  • Sales Team Lead

    5 days ago


    Atlanta, Georgia, United States The Tile Shop, Inc. Full time

    Job Summary:The Tile Shop, Inc. is seeking a highly motivated and experienced Sales Team Lead to join our team as an Assistant Manager-In-Training. As a Sales Team Lead, you will be responsible for leading a team of sales associates to achieve sales goals and provide exceptional customer service.Key Responsibilities:Lead by example to build, develop, and...

  • Sales Team Lead

    1 week ago


    Atlanta, Georgia, United States The Tile Shop, Inc. Full time

    Job Summary:The Tile Shop, Inc. is seeking a highly motivated and experienced Sales Team Lead to join our team as an Assistant Manager-In-Training. As a Sales Team Lead, you will be responsible for leading a team of sales associates to achieve sales goals and provide exceptional customer service.Key Responsibilities:Lead by example to build, develop, and...

  • Showroom Team Lead

    2 days ago


    Atlanta, United States Indochino Full time

    Compensation range: $17.50 to $21.00 per hour ABOUT THE ROLE: Indochino is always on the hunt for talented retail professionals to join our team! Currently, we are looking for a Showroom Team Lead to join our Atlanta Showroom. As the Showroom Team Lead, you will be an expert on Indochino style, design, quality, and service. You will provide mentorship...


  • Atlanta, Georgia, United States Hooters Full time

    OverviewHooters Seeks Experienced Restaurant General ManagerHooters of America LLC is a leading restaurant chain seeking a skilled Restaurant General Manager to lead our team at one of our locations. As a Restaurant General Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and...


  • Atlanta, United States RMF Engineering, Inc Full time

    Job DescriptionJob DescriptionRMF Engineering is an innovative, top-ranked, national engineering firm that specializes in providing design and engineering services for all aspects of building and utility infrastructure construction. RMF offers a balanced benefits package that centers on a stable and professional working environment which includes above...


  • Atlanta, United States RMF Engineering, Inc Full time

    Job DescriptionJob DescriptionRMF Engineering is an innovative, top-ranked, national engineering firm that specializes in providing design and engineering services for all aspects of building and utility infrastructure construction. RMF offers a balanced benefits package that centers on a stable and professional working environment which includes above...

  • Radiology Team Lead

    4 days ago


    Atlanta, Georgia, United States Piedmont Atlanta Hospital Full time

    About the Role:Piedmont Atlanta Hospital is seeking a highly skilled and experienced Radiology Team Lead to join our team. As a key member of our Radiology Department, you will be responsible for leading and managing the daily operations of our interventional radiology team.Key Responsibilities:Lead and manage the interventional radiology team to ensure...