General Manager

1 month ago


Alma, United States JLC Builders Full time $19 - $28
It’s the dream job you never have to wake up from. At SONIC, you’ll whistle while you work, gaining a sense of accomplishment along the way. You’ll interact with fantastic people, earn great pay, sport a cool uniform.

As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.

Essential General Manager restaurant job duties are listed below:
  • Manages, trains, monitors and coaches Crew/ Team members.
  • Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
  • Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices.
  • Performs restaurant opening and/or closing duties.
  • Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels.
  • Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures.
  • Completes and maintains all drive-in restaurant employment related records and payroll records.
  • Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
  • Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
  • Interview and hire restaurant crew and management team members to achieve proper staffing levels.
  • Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends.
  • Develop and implement a marketing plan.

Additional General Manager Requirements:
  • High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred.
  • Minimum of two (2) years of restaurant management experience (SONIC highly preferred), experience running shifts without supervision.
  • Required to work a minimum 5 day workweek including irregular hours, nights, weekends and holidays.
  • Knowledge of recruiting, interviewing and selection practices.
  • Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.
  • Leadership and supervisory practices and skills; effective verbal and written communication skills.
  • Basic accounting and computer skills.
  • Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
  • Problem solving, decision-making and conflict-resolution skills.
  • Willingness to abide by the appearance, uniform and hygiene standards at SONIC.

SONIC and its independent franchise owners are Equal Opportunity Employers.

Benefits:
  • 401(k).
  • 401(k) matching.
  • Dental insurance.
  • Employee discount.
  • Flexible schedule.
  • Health insurance.
  • Paid time off.
  • Paid training.
  • Vision insurance.

Experience level:
  • 2 years.

Shift:
  • 8 hour shift.

Weekly day range:
  • Monday to Friday.
  • Weekends as needed.

Experience:
  • Sonic: 2 years. (Required)

License/Certification:
  • Driver's License. (Required)
  • Background check & drug test required.

Work Location: In person.

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