Office Manager

3 weeks ago

Pensacola, United States Doodlebuggers Service Network Full time
Why you should become a Doodlebugger

Benefits: 
  • Medical Insurance
  • Dental 
  • Vision 
  • Education and Training
  • Certifications 
  • $10,000.00 Life Insurance Policy 
  • 401K
  • 7 Paid Holidays  
  • PTO available after 90 days
  • Employee Discounts 

Core Values: 
  • Respect 
  • Education 
  • Communication 
  • Integrity 
  • Productivity 
  • Excellence 

Job Overview: We are seeking a versatile and dynamic Office Manager to oversee the seamless functioning of our office environment. The ideal candidate will possess excellent organizational, interpersonal, and leadership skills to ensure the efficient operation of various administrative functions.  Key Responsibilities:  Customer Service Management: 
  • Lead and supervise the Customer Service team, ensuring exceptional service delivery to clients. 
  • Handle escalated customer issues and provide timely resolutions. 
  • Implement and enhance customer service processes for continuous improvement.  
Office Management: 
  • Manage day-to-day office operations to create a productive and welcoming work environment. 
  • Oversee facilities management, including space allocation, equipment, and supplies. 
  • Collaborate with vendors and service providers to maintain a functional and efficient workspace. 
  • Handle general administrative tasks to streamline workflow and improve overall efficiency 
 Human Resources Assistance: 
  • Work directly with HR Recruiting Specialist to Support HR functions, including recruitment, onboarding, and employee relations. 
  • Assist in the development and implementation of HR policies and procedures. 
  • Assist in maintaining accurate employee records and ensure compliance with relevant employment laws. 
  • Assist in conducting on-board training for new team members and regular training for veteran team members. 
 Team Leadership: 
  • Provide leadership and guidance to the administrative team, fostering a positive and collaborative work culture. 
  • Lead regular team meetings to communicate goals, expectations, and updates. 
  • Facilitate training programs to enhance team skills and performance. 
  • Ensure accounting department bi-weekly A/R Reports are completed.
  • Ensure project board team addressing projects at weekly meeting.
 
Qualifications: 

  •  Proven experience in customer service management, office administration, and HR assistance. 
  • Strong leadership and team management skills. 
  • Excellent communication and interpersonal abilities. 
  • Proficient in MS Office Suite including Microsoft Teams and familiarity with CRM systems. 
  • Detail-oriented with strong organizational and multitasking skills. 

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