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Customer Service Associate

4 months ago

Monterey, United States Hertz Full time $18
Wage: $17.50 hourly.

Job Description: The Customer Experience Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids. 
Qualifications: Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking, and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.
Apply today and shift your career into drive for tomorrow
Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential and power your Passion Below are a few perks and discounts: 
  • Up to 40% off any standard Hertz Rental
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

ABOUT US
The Hertz Corporation operates the Hertz, Dollar Car Rental, and Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general-use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT.
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills, and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. 

Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran