Assistant Housekeeping Manager

1 week ago

Bozeman, United States Element Bozeman Full time $50,000 - $55,000
ASSISTANT HOUSEKEEPING MANAGER.DEPARTMENT: Housekeeping.REPORTS TO: Director of Operations.STATUS: Exempt.

JOB SUMMARY:

The Assistant Housekeeping Manager is responsible for ensuring efficient operations of the Housekeeping Department in accordance with Kinseth Hospitality standards, as well as supervising the entire Housekeeping Department including rooms, front/back of house, public areas, and laundry.

QUALIFICATION STANDARDS:

Education & Experience:
  • At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
  • Supervisory experience required.
  • Must be proficient in Windows operating systems, Company approved spreadsheets and word processing
  • Must have a valid driver’s license for the applicable state.

Physical requirements:
  • Long hours sometimes required. Typically, a 50-hour week.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.

Mental requirements:
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.

DUTIES & FUNCTIONS:

Essential:
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service oriented manner.
  • Maintain regular attendance in compliance with Kinseth Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply, at all times, with Kinseth standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include Food Handlers, Alcohol Awareness, CPR and First Aid
  • Establish and maintain a key control system for the department.
  • Operate radios efficiently and professionally in communicating with hotel staff. 
  • Ensure the proper use of radio etiquette within the housekeeping department.
  • Monitor and direct all Housekeeping and Laundry personnel.
  • Ensure compliance to company and brand training using the steps to effective training according to Kinseth Hospitality standards.
  • Conduct all 90 day and annual employee performance appraisals according to Kinseth Hospitality S.O. P’s.
  • Review Housekeeping staff's worked hours for payroll compilation and submit to accounting on a timely basis.
  • Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement.
  • Conduct monthly department meetings with housekeeping staff according to Kinseth Hospitality standards.
  • Prepare employee Schedule according to the business forecast, payroll budget guidelines and productivity requirements. Submit the Schedule and Wage Progress Report to the General Manager weekly.
  • Handle overall supervision of daily inspection for arriving V.I.P.'s.
  • Ensure lobbies, guest hallways, guest rooms and the back of the house areas are cleaned to Kinseth Hospitality standards.
  • Maintain standards regarding Purchase Orders, vouchering of invoices and checkbook accounting according to Kinseth Hospitality S.O.P.'s.
  • Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly/quarterly basis.
  • Conduct monthly and quarterly Housekeeping inventories on a timely basis.
  • Ensure guest privacy and security by correctly following Kinseth Hospitality procedures.
  • Participate in required M.O.D. coverage as scheduled.
  • Ensure implementation of all Kinseth Hospitality’s policies and house rules.
  • Train and review all "House Safety" rules and procedures with Housekeeping staff.
  • Motivate, coach, counsel and discipline all Housekeeping personnel according to Kinseth Hospitality S.O.P.'s.
  • Prepare and conduct all Housekeeping interviews and hiring procedures according to Kinseth Hospitality S.O.P.'s.
  • Monitor work orders and submit to Engineering department according to procedures; Follow up on Maintenance Requests to ensure completion.
  • Respond to all guest requests, situations, complaints, and accidents presented to Housekeeping in an attentive, courteous, and efficient way.
  • Attend monthly all-employee team meetings, and any other functions required by management.
  • Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Kinseth Hospitality standards.
  • Maintain a professional working relationship and promote open lines of communication with other managers, employees, and all other departments.
  • Respond to emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available.
  • Focus the Housekeeping Department on its role in contributing to the guest service scores.
  • Balance and clear the room status nightly, comparing the PM Housekeeping Report with the computer's room status report and resolve all discrepancies.
  • Maintain and monitor "Lost and Found" procedures and policies according to standards.
  • Train all Housekeeping personnel to perform their duties to Kinseth Hospitality standards, using the steps to effective training according to Kinseth Hospitality standards.
  • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
  • Conduct daily morning meeting with staff.
  • Conduct weekly walk through with General Manager and/or Property Engineer.

Marginal:
  • Use the telephone and computer system for reporting and verifying room status.
  • Properly store, secure and issue supplies as needed to meet business demands.
  • Complete all reports in a timely and efficient manner as required by management.
  • Establish, with Director of Operation’s approval, any additional standards as needed for the Housekeeping Department.
  • Review Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.
  • Ensure completion of regular maintenance and cleaning projects on a biannual basis.
  • Monitor all V.I.P.'s, special guests and requests.
  • Perform any other duties as requested by the Director of Operations.

  • Housekeeping Manager

    2 weeks ago

    Bozeman, Montana, United States Element Bozeman Full time

    POSITION SUMMARYThe Housekeeping Manager plays a vital role in overseeing the housekeeping staff, ensuring the cleanliness and maintenance of hotel rooms, bathrooms, hallways, and public areas. This position also involves managing laundry services and performing inspections of the facilities.KEY RESPONSIBILITIES:Maintains cleanliness of guest rooms,...

  • Housekeeping Supervisor

    2 weeks ago

    Bozeman, Montana, United States Home2 Bozeman Full time

    Job OverviewAt Home2 Bozeman, we recognize that our team members are the foundation of our success. We prioritize their well-being and offer a range of benefits to support them. After completing 30 days with us, both full-time and part-time associates can enroll in our benefits program, which includes paid time off, holiday pay, generous parental leave, a...

  • Housekeeping Supervisor

    2 weeks ago

    Bozeman, Montana, United States Home2 Bozeman Full time

    Job OverviewAt Home2 Bozeman, we prioritize the well-being of our associates, recognizing that their dedication is key to our success. We offer a comprehensive benefits package to both full-time and part-time employees after a 30-day period of employment. Our benefits include paid time off, holiday pay, generous parental leave, a 401k savings plan, and hotel...

  • Housekeeper

    3 days ago

    Bozeman, Montana, United States ERES Companies- Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Housekeeper to join our team at ERES Companies. As a key member of our property management team, you will be responsible for maintaining the cleanliness and organization of our residential properties.Key ResponsibilitiesClean and prepare units for occupancy, adhering to our high standards of...

  • Housekeeping Supervisor

    3 weeks ago

    Bozeman, United States Element Bozeman Full time $21 - $23

    SUMMARYAssists in supervising housekeeping personnel, cleans and inspects hotel guestrooms, bathrooms, corridors, lobbies and completes laundry by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Cleans guestrooms, bathrooms, corridors, lobbies and laundry as needed or assigned.Assigns...

  • Executive Housekeeper

    3 months ago

    Bozeman, Montana, United States Homewood Suites by Hilton Bozeman Full time

    An Executive Housekeeper with Homewood Suites by Hilton is responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel#0037s continuing effort to deliver outstanding guest service and financial profitability.What will it be like to work for this Hilton Worldwide...

  • Executive Housekeeper

    2 months ago

    Bozeman, United States Homewood Suites by Hilton Bozeman Full time

    DescriptionAn Executive Housekeeper with Homewood Suites by Hilton is responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel#0037s continuing effort to deliver outstanding guest service and financial profitability.What will it be like to work for this Hilton...

  • Housekeeper

    1 day ago

    BOZEMAN, United States Healthcare Services Group, Inc. Full time

    Additional Information: Starting pay rate $23.00 an hour Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of...

  • Housekeeper I The LARK

    2 months ago

    Bozeman, United States Columbia Hospitality Full time

    Housekeeper | The LARKThe heart of any operation. Bring beautiful spaces to life. Your careful attention to detail brings delight to guests the moment they walk through the door. You are an essential part of an efficient and talented team, responsible for the cleaning and replenishing of guest rooms. This includes cleaning a designated number of rooms per...

  • Housekeeper / Room Attendant

    3 weeks ago

    Bozeman, United States Hampton Inn Bozeman Full time

    DescriptionJob Title: Housekeeper Starting Wage: $20.25/hourAs part of Team Hilton, our Housekeepers love being a part of our award-winning culture. From flexible scheduling and a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, you’ll love working at Hilton! What are the...

  • Housekeeper / Room Attendant

    3 weeks ago

    Bozeman, United States Homewood Suites by Hilton Bozeman Full time

    DescriptionJob Title: HousekeeperStarting Wage:  $20.25/hourAs part of Team Hilton, our Housekeepers love being a part of our award-winning culture. From flexible scheduling and a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, you’ll love working at Hilton! What are the...

  • Housekeeper I The LARK

    2 months ago

    Bozeman, United States Columbia Hospitality Full time

    Housekeeper | The LARK The heart of any operation. Bring beautiful spaces to life. Your careful attention to detail brings delight to guests the moment they walk through the door. You are an essential part of an efficient and talented team, responsible for the cleaning and replenishing of guest rooms. This includes cleaning a designated number of rooms per...

  • Storage Facility Housekeeper

    3 months ago

    Bozeman, United States U-Haul Full time

    Location: 8552 Huffine Ln, Bozeman, Montana 59718 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you organized and proactive? Do you have an eye for detail? Facility Housekeepers set the stage for U-Haul's exceptional service by keeping the U-Haul facility clean and inviting. Start your career at U-Haul and join an...

  • Executive Housekeeper

    2 months ago

    Bozeman, United States Hilton Full time

    An Executive Housekeeper with Homewood Suites by Hilton is responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel#0037s continuing effort to deliver outstanding guest service and financial profitability.What will it be like to work for this Hilton Worldwide...

  • Housekeeper/Room Attendant

    3 days ago

    Bozeman, United States Hilton Full time

    Job Title: Housekeeper Starting Wage: $20.25/hour As part of Team Hilton, our Housekeepers love being a part of our award-winning culture. From flexible scheduling and a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, you'll love working at Hilton! What are the benefits of...

  • Housekeeper/Room Attendant

    3 weeks ago

    Bozeman, United States Hilton Full time

    Job Title: Housekeeper Starting Wage: $20.25/hour As part of Team Hilton, our Housekeepers love being a part of our award-winning culture. From flexible scheduling and a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, you'll love working at Hilton! What are the benefits...

  • Housekeeper/Room Attendant

    3 weeks ago

    Bozeman, United States Homewood Suites by Hilton Full time

    Job Title: HousekeeperStarting Wage: $20.25/hourAs part of Team Hilton, our Housekeepers love being a part of our award-winning culture. From flexible scheduling and a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, you'll love working at Hilton! What are the benefits of...

  • Housekeeper/Room Attendant

    1 week ago

    Bozeman, United States Hilton Full time

    Job Title: HousekeeperStarting Wage: $20.25/hourAs part of Team Hilton, our Housekeepers love being a part of our award-winning culture. From flexible scheduling and a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, you'll love working at Hilton! What are the benefits of...

  • Housekeeper/Room Attendant

    3 weeks ago

    Bozeman, United States Hilton Full time

    Job Title: HousekeeperStarting Wage: $20.25/hourAs part of Team Hilton, our Housekeepers love being a part of our award-winning culture. From flexible scheduling and a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, you'll love working at Hilton! What are the benefits of...

  • Assistant General Manager

    5 days ago

    Bozeman, Montana, United States Resolute Road Hospitality Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Resolute Road Hospitality. As a key member of our leadership team, you will be responsible for leading the operations of our hotel, driving financial performance, and ensuring exceptional guest satisfaction.Key ResponsibilitiesLead the operations of...