Program Specialist

6 days ago


Medford, United States Resources for Human Development Full time $55,000
Program Specialist Description / Job Summary:
The Program Specialist position is responsible for supporting the health, safety, and growth of the individuals in the program, including ISPs, medical requirements, programmatic concerns, individual finances and incident reporting as well as adhering to funder regulations. The Program Specialist oversees the quality of programmatic, health and facilitative services by ensuring that the needs of individuals served are met and necessary services and supports are provided. A commitment to the RHD values should be demonstrated as job duties are performed. This is a flexible hybrid remote job, with some responsibilties requiring work in the field, while many job functions can be performed remotely.
Responsibilities/Duties:Administrative:
  • Ensures that HIPPA regulations are complied with and that all paperwork and required documentation is completed in a timely, thorough, accurate manner as per regulations.
  • Ensures incident reports are complete, accurate and timely with corrective action taken when necessary.
  • Input all reportable incidents and follow up into EIM  Participates in audits and ensures all license requirements of the program participant are met, service definitions for unlicensed home and community rehab and respite services meet funder and community standards.
  • Maintains client files that include annual assessments and Individual Support Plans, as well as any supporting documents as per applicable regulations.
  • Develops and maintains a catalog of community resources/activities and coordinates all communication for the consumers with individuals, family members, day programs, Behavior Consultants, SC’s and other outside entities, such as the Social Security Administration, Medical Insurance Companies, etc.
  • Checks program participant benefit eligibility and notifies the Director of any issues that could affect funding and billing.
  • Coordinates and distributes all consumer financial matters such as SSI, food stamps, rep-payee-ship, burial accounts, taxes, SSA Monthly Wage Reports, Room and Board contracts, renewal of annual stipends etc. with Fiscal admin.

Staff Support: 
  • Trains direct care staff in the individual support plans as well as mentor them in day-to-day implementation and documentation.

Client Support:
  • Creates an environment that empowers individuals through the development of skills and coordination of resources and supportive services.
  • Ensures that all consumers' medical, dental, psychiatric, and psychological services are scheduled in accordance with regulations and doctor recommendations.
  • Create ISP’s and advocate for consumers with input from program management and consumer's team to identify service needs and goals, to ensure that such goals are accurately documented in the ISP; and to monitor ISP progress.
  • Write instructional plans for the implementation of goals, objectives, and outcomes to implement consumer long and short-term goals and train all staff in the implementation of ISPs annually All other duties as assigned.
  • May act as the direct supervisor of Site Supervisors of the homes for which the Program Specialist maintains overall programmatic and operational responsibility.
  • May assist with opening new homes and transitioning consumers into, within and out of the program.

Required Experience: 
  • Master’s degree or above from an accredited college or university (Special Education desired) and 1 year of work experience working directly with individuals with an intellectual disability or autism. OR
  • Bachelor’s degree from an accredited college or university and 2 years of work experience working directly with individuals with an intellectual disability or autism. OR
  • Associate degree or 60 credit hours from an accredited college or university and 4 years of work experience working directly with individuals with an intellectual disability or autism.

Required Education:
  • Master’s degree or above from an accredited college or university (Special Education desired) and 1 year of work experience working directly with individuals with an intellectual disability or autism. OR
  • Bachelor’s degree from an accredited college or university and 2 years of work experience working directly with individuals with an intellectual disability or autism. OR
  • Associate degree or 60 credit hours from an accredited college or university and 4 years of work experience working directly with individuals with an intellectual disability or autism.

Required Qualifications:
  • Utilize Microsoft Word, Excel, and Powerpoint to complete reporting requirements and submit necessary data within a timely fashion.
  • Willingness to maintain a minimum of 24 hrs of in-service trainings per calendar year Program Summary RHD Boston provides residential, day and individual programs to support men and women with developmental disabilities in the Greater Boston area.

We are committed to providing supports for individuals that enhance their independence and personal choice.

What You'll Love About RHD:
  • Investment in Growth: We offer programs and workshops to our staff that support furthering education and the development of leadership skills.
  • Dedication to Wellness: We value and prioritize our employees' mental, physical, and emotional health by providing FREE, online fitness classes, nutrition services, counseling sessions, and webinars on various health-related topics.
  • Commitment to Values: We are committed to the fundamental value of dignity and respect for all human beings, to the empowerment of our consumers and staff, and to the flexibility to meet the changing needs of all of our partners and those we serve.

Salary / Compensation:
  • Competitive & Generous $55,000 annual salary and a $1,000 signing bonus paid in two increments- after 3 months and after 6 months of employment.
  • FREE On-the-job training.
  • Comprehensive health coverage including medical, eye, and dental and a FREE $10,000 Life Insurance policy for full time qualifying staff.
  • Full time employees have paid time off and holidays, can participate in a retirement 403b Plan, and Supplemental Benefits are available. 
  • Employee Discounts such as BJ Discount Membership offer, Sam's Club, Cell Phone Carrier, Discounts, Varying Entertainment Discounts, and MET Home and Auto Discounts.

Resources for Human Development is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.

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