Luxury Watch/Jewelry Sales Professional
1 month ago
Who We Are:Avi & Co. is one of the most trusted retailers in New York City for pre-owned and unworn luxury watches. We carry a remarkable selection of luxury watches from some of the world’s most renowned watch brands, including Richard Mille, Audemars Piguet, Patek Philippe, Rolex, and more. Our World Class Customer Experience creates a watch-buying event for our clients. We have a luxurious private showroom in New York’s Diamond District, a luxury boutique in Miami's Design District, and a boutique in Aspen, Colorado as well as a robust e-commerce platform to cater to domestic and international clients.
This role is best suited for a self-motivated sales closer with a desire for high earnings
Primary Responsibilities:(Included but not limited to):
- Achieve pre-set sales goals and objectives by delivering exceptional service and sales etiquette to all potential and current clients that come into the boutique.
- Be able to independently attend to all client’s needs, driving and closing sales.
- Demonstrate outstanding product knowledge to educate the client and create excitement about the product they show interest in.
- Educate and inspire clients on the history of Avi & Co. as well as all the brands we carry.
- Partner with other Sales Professionals from the team when appropriate to close the sale.
- Maintain product knowledge and stay up to date with the watch market as well as new arrivals and sold products through our inventory system.
- Develop network and clientele using all resources provided to enhance business. Ability to remain professional and confidential regarding all client data and systems.
- Provide excellent customer service for returning clientele needing repairs, and follow up in a timely manner.
- Follow and adhere to all policies and procedures established by the company, i.e. security policy, consignment, after-sales service, Human Resources policies, etc.
Qualifications:
- 3+ years of relevant luxury retail sales experience in jewelry and watches.
- Proficient in CRM Platforms- such as Salesforce.
- Ideal candidates are great negotiators and do not mind working odd hours.
- Strong understanding of customer service, client prioritization, and optimization of all client engagement to meet sales goals.
- Ability to establish and maintain effective relationships with clients and team members by gaining their trust and respect.
- Ability to communicate effectively and professionally via email, text, or phone.
- Excellent communication, verbal, interpersonal, and written skills.
- Ability to work as part of a team, and contribute to overall business demands.
- Ability to sit and stand for extended periods of time.
- Strong attention to detail with the ability to handle multiple tasks simultaneously.
- Strong negotiation skills.
- Must be reliable and trustworthy.
- Polished business professional dress and demeanor.
- Proficiency with Microsoft Office, Word, Excel, and Outlook.
- Bi-lingual is a plus.
Compensation:
- Hourly range: $35.00-$45.00 an hour + Competitive Commission.
Benefits:
- Oxford/UHC Medical Insurance.
- VSP Vision & Guardian Dental Insurance.
- Flexible Spending Account.
- Commuter Benefits.
- ADP Employee Assistance Program.
- ADP Discount Programs (auto/home insurance, cell phones, travel, etc.)
- Time Away - (Paid holidays, Paid time off, Sick days).
Shift:
- 8-hour shift.
Hours of Operation:
- Sunday through Friday. (10:30 am-6:30 pm)
****PLEASE NOTE: THIS IS NOT AN OPPORTUNITY TO WORK IN OUR NEW YORK CITY SHOWROOM. BY APPLYING TO THIS LISTING, YOU ARE AGREEING THAT YOU ARE WILLING TO RELOCATE TO OUR ASPEN STORE LOCATION ASAP AND ARE WILLING TO WORK SUNDAY'S****
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