Hospitality Director

1 month ago


Delray Beach, United States Chick-fil-A Full time $20 - $23
Job Description:

To oversee and coordinate hospitality and front of house strategies and put ideas into action that drive the restaurant toward our vision. Guide the leadership team to push towards that vision while accounting for customer satisfaction and quality. The Hospitality Director will utilize CEM and other metrics to determine success. The Hospitality Director will ensure hospitality/front of house is trained for and leaders are running shifts and meeting store goals. The Hospitality Director will report weekly to Director team on depth of talent, CEM metrics and HR needs. Hospitality Director will develop leaders for when Director is not present.

Characteristics:
  • Drive, Ownership, Self-Motivated, High-Energy, Servant’s Heart, Follow-Through.

Expected Results:
  • Continuous development of leadership. Teach, train, and delegate tasks to managers and team leaders. Hold managers accountable to shift operations.  
  • Continuous assessment of all systems and procedures to ensure we are accurate, productive, and safe with our work. Quickly resolve any issues with operation and create a system to ensure it doesn’t happen in the future.  
  • Keep CEM metrics in line with leadership team goals.  
  • Properly resolve concerns brought to our attention through CARES, CEM and powerhouse.
  • Establish and keep a friendly work environment, monitoring team actions to ensure they align with core values.  
  • Supervise and oversee Training Coordinator.

Scorecard (subject to change annually)
  • Profit > 11%
  • FOH speed and innitiatives meeting goals
  • CEM in top of market for speed, accuracy, cleanliness and ace.

Responsibilities of the Hospitality Director:
  • Successful daily operation of dining room, carry out delivery, via systems and delegation/development of team. 
  • Oversee leadership tasks are being completed promptly, accurately, and meeting Chick-fil-A quality standards. 
  • Immediate attention/direction of any HR related issues brought to your attention.  
  • Work with leaders to grow their skills with each of their tasks including:
    • Handling Team Member issues (Call-outs, time-punch issues, DT training)
    • Ensuring systems are working correctly.
    • CEM’s
    • Overseeing training and/or being involved in training plans.  
    • Labor productivity
  • Maintain Personal Development Plans for each leader and help develop their leadership skills.
  • Maximize profits through labor management/sales growth.
  • Take time each week for personal development in business and leadership.
  • Schedule planning time for store improvement.   
  • Assist managers in sourcing high level talent.
  • Maintain and exemplify Core Values: Be Kind, Be Genuine, Be Hard-Working, Be Enthusiastic

Benefits:
  • Great company.
  • Competitive base pay - Paid hourly based on 45 hour work week (40 @ regular pay + 5 @ overtime rate).  Pay range is $20-$23 per hour.
  • Health insurance.
  • Paid time off.
  • Paid training.
  • Scholarship opportunities.
  • Free meals.


  • Delray Beach, United States Seagate Hospitality Group Full time

    Support the Director of Finance in all aspects of department operations. Provide direction, leadership, and support to the accounting team. Maintain, prepare, inspect, and deliver regular financial reports. Uphold standards of quality and adherence to all regulations. **Assistant Director of Finance Responsibilities**: - Effectively manage and communicate...


  • Boynton Beach, United States Harbor Retirement Associates Full time

    Ensures the food service provided for the community meets and/or exceeds company standards while maintaining compliance with HACCP, OSHA, state and federal regulations. Essential Functions: Plans weekly menus in accordance with the community policies Director, Hospitality, Food Service, Hospital, Associate, Healthcare


  • Myrtle Beach, United States Clinical Management Consultants Full time

    Our client, a prestigious 200 bed hospital near the sun-kissed shores of Myrtle Beach, South Carolina, is seeking a dynamic Hospital Pharmacy Director to spearhead their innovative pharmacy department. This comprehensive facility offers an extensive Director, Hospital, Pharmacy, Acute Care, Operations, Healthcare, Staffing


  • Virginia Beach, United States Gecko Hospitality Full time

    We are seeking a Director of Restaurants - $160 K Base Salary to join our team! You will be responsible for providing high-level leadership to 7-8 senior General Managers/ Directors and 60 indirect reports (Managers/chefs/supervisors) High volume/ful Director, Restaurant, Hospitality, General Manager, Staffing


  • Virginia Beach, United States Gecko Hospitality Full time

    We are seeking a Director of Restaurants - $160 K Base Salary to join our team! You will be responsible for providing high-level leadership to 7-8 senior General Managers/ Directors and 60 indirect reports (Managers/chefs/supervisors) High volume/ful Director, Restaurant, Hospitality, General Manager, Staffing


  • Delray Beach, Florida, United States Northwest Talent Solutions LLC Full time

    Position: Administrative Director of Perioperative Services Company Overview: Northwest Talent Solutions LLC is a leading recruitment firm working with an outstanding US-based healthcare client. The Northwest Talent Solutions team is a group of experienced professionals dedicated to delivering top talent to our list of esteemed clients. Job Summary: We are...


  • Myrtle Beach, United States Clinical Management Consultants Full time

    Great opportunity to join a trusted leader in healthcare as the next Hospital Pharmacy Assistant Director serving the Myrtle Beach metropolitan community! This 200 bed facility sits in the desirable Myrtle Beach metropolitan area offering a wide rang Pharmacy Assistant, Director, Hospital, Pharmacy, Assistant, Healthcare, Staffing


  • Myrtle Beach, South Carolina, United States Clinical Management Consultants Full time

    Great opportunity to join a trusted leader in healthcare as the next Hospital Pharmacy Assistant Director serving the Myrtle Beach metropolitan community This 200 bed facility sits in the desirable Myrtle Beach metropolitan area offering a wide rang Pharmacy Assistant, Director, Hospital, Pharmacy, Assistant, Healthcare, Staffing


  • Delray Beach, Florida, United States EmpowerMe Wellness Full time

    Overview: Grow your career At EmpowerMe Wellness, youll find opportunities for promotion, continuing education, and great benefits, all while making a real difference in the life of seniors. Our results are in our success stories come write yours with us. Join our team today Who We Are EmpowerMe Wellness is on a mission to improve the lives of seniors and...


  • Delray Beach, United States TechnoSphere, Inc. Full time

    Role: Administrative Director of Perioperative ServicesLocation: Delray Beach FLDuration: Full Time EmployeeJob Summary:Responsible for the administrative and clinical aspects of Surgical Services to include organizing, developing, directing and assuring the deliverance of cost effective, quality patient care. Ensures that patient care on Surgical Services...


  • Delray Beach, United States TechnoSphere, Inc. Full time

    Role: Administrative Director of Perioperative ServicesLocation: Delray Beach FLDuration: Full Time EmployeeJob Summary:Responsible for the administrative and clinical aspects of Surgical Services to include organizing, developing, directing and assuring the deliverance of cost effective, quality patient care. Ensures that patient care on Surgical Services...

  • Director of Sales

    1 month ago


    Delray Beach, United States True Connection Communities Full time

    Are you an experienced sales professional motivated by money? Do you have a passion for helping senior residents find their perfect home in a warm and vibrant community? There's a mega bonus opportunity exceeding $50,000 awaiting! We are seeking a Director of Sales and Marketing who embodies the five C's: • CHARISMATIC • COMPETITIVE • CREATIVE •...


  • Sunset Beach, United States Hospitality Spotlight Full time

    Job Description Hospitality Spotlight is looking for a Hotel Marketing Director for a client in Southern California. The Work: Create and lead marketing strategy for a luxury brand hotel with multiple F&B outlets Traditional and non-traditional marketing techniques Manage reputation platforms, digital marketing strategy, PR, Community outreach + Manage,...


  • Huntington Beach, United States Hospitality Spotlight Full time

    Job Description Hospitality Spotlight is looking for a Hotel Marketing Director for a client in Southern California. The Work: Create and lead marketing strategy for a luxury brand hotel with multiple F&B outlets Traditional and non-traditional marketing techniques Manage reputation platforms, digital marketing strategy, PR, Community outreach + Manage,...


  • Sunset Beach, United States Hospitality Spotlight Full time

    Job DescriptionHospitality Spotlight is looking for a Hotel Marketing Director for a client in Southern California. The Work:Create and lead marketing strategy for a luxury brand hotel with multiple F&B outletsTraditional and non-traditional marketing techniquesManage reputation platforms, digital marketing strategy, PR, Community outreach +Manage, hire,...

  • Director of Sales

    1 month ago


    Delray Beach, United States True Connection Communities-Verena at Delray Full time

    Job DescriptionJob DescriptionAre you an experienced sales professional motivated by money? Do you have a passion for helping senior residents find their perfect home in a warm and vibrant community? There's a mega bonus opportunity exceeding $50,000 awaiting! We are seeking a Director of Sales and Marketing who embodies the five C's: • CHARISMATIC...

  • Director of Sales

    2 weeks ago


    Delray Beach, United States True Connection Communities-Verena at Delray Full time

    Job DescriptionJob DescriptionAre you an experienced sales professional motivated by money? Do you have a passion for helping senior residents find their perfect home in a warm and vibrant community? There's a mega bonus opportunity exceeding $50,000 awaiting! We are seeking a Director of Sales and Marketing who embodies the five C's: • CHARISMATIC...

  • Director of Sales

    3 weeks ago


    Delray Beach, United States True Connection Communities-Verena at Delray Full time

    Job DescriptionJob DescriptionAre you an experienced sales professional motivated by money? Do you have a passion for helping senior residents find their perfect home in a warm and vibrant community? There's a mega bonus opportunity exceeding $50,000 awaiting! We are seeking a Director of Sales and Marketing who embodies the five C's: • CHARISMATIC...

  • Clinical Director FT

    4 weeks ago


    Delray Beach, United States United Surgical Partners Full time

    Welcome to Northwest Surgery Center Red Oak , where we're revolutionizing the intersection of health and care in outpatient surgical procedures! We are currently looking **** for a Clinical Director to join our team!! Clinical Director at Northwest Surgery Center Red Oak: The Clinical Director is responsible for overseeing and developing the ambulatory...

  • Director of Finance

    3 days ago


    West Palm Beach, United States Pyramid Global Hospitality Full time

    About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee...