Head of Hospitality Operations

3 weeks ago


Daytona Beach, Florida, United States Sun Hospitality Resort Services Full time
Sun Hospitality Resort Services is a leading provider of housekeeping services to the vacation resort industry. We are committed to delivering exceptional guest experiences and maintaining a high level of cleanliness in our properties.

We are seeking a highly motivated and experienced Director of Housekeeping to join our team. This role is responsible for managing the housekeeping team and ensuring that our standards of cleanliness and customer service are met.

The ideal candidate will have at least 3 years of experience in hospitality management and a strong understanding of Sun Hospitality's Standard Operating Procedures. They will be able to work effectively with a wide range of people and prioritize tasks to meet deadlines.

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. If you are a motivated and organized individual who is passionate about providing excellent guest experiences, we encourage you to apply.

Budgeting and Resource Allocation: The Director of Housekeeping will be responsible for monitoring and reducing non-productive time, assuring efficient use of supplies and equipment, verifying usage of stock counts and placing orders, and performing inventories as needed.

Customer Service: The Director of Housekeeping will lead by example, maintain a positive attitude, and assist others with professionalism. They will be informed, build relationships, and learn from others. They will also be able to solve guest complaints promptly and create a strong positive customer relations environment.

Team Building and Development: The Director of Housekeeping will develop an efficient team, meet daily quality focus, and actively recruit team members. They will also complete weekly employee schedules, regularly meet with staff to review strengths and weaknesses, conduct employee evaluations, and mentor team members for career growth.

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