University Enrollment Assistant
2 months ago
SUMMARY OF THE JOB:
The Enrollment Assistant position supports university-wide enrollment efforts for both the on-ground and online programs by providing a high volume of recruitment-related call and email support to prospective students. ESSENTIAL FUNCTIONS:
- Utilize various forms of communication to contact prospective students.
- Deliver approved phone scripts to prospects and in order to better serve interested prospects in their application process, transfer to an Enrollment Advisor.
- Accurately document all outgoing/incoming prospect activity within Colleague and Salesforce CRM (Customer Relationship Management Program).
- Make outgoing calls/activities in order to meet or surpass productivity metrics.
- Possess exceptional telephone and face-to-face communication skills.
- Exhibit a high level of motivation, with a passion for student success and the Hallmark University mission.
- Establish a commitment to business ethics and compliance with regulatory rules.
- Ability to multitask and be highly organized in a fast-paced environment, with the ability to adapt to change.
- Be proficient in MS Office (Excel, Outlook, PowerPoint, Word, etc.).
REQUIRED:
- High School Diploma.
- Must have excellent attendance.
- Must have excellent customer service skills.
- Ability to work afternoons, evenings, and occasional Saturdays.
PREFERRED:
- Associate Degree from an accredited college/university.
- Call center & sales experience
FULL TIME EMPLOYEE BENEFITS INCLUDE:
- A competitive compensation package, 401K match.
- Paid Time Off.
- Benefits (medical, dental, vision).
- Business casual environment.
- Hallmark University tuition discounts available immediately.
About Hallmark University:
Hallmark University is a nonprofit university offering degrees in Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing.
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