University Enrollment Assistant

2 months ago


San Antonio, United States Hallmark University Full time $15 - $21
Since 1969, Hallmark University has been driven by a mission - to change lives. Everything we do revolves around our core values of integrity, excellence, efficiency, and effectiveness. We distinguish ourselves through our commitment to innovative academic degree programs, our alignment with your industry partners, and the development of character in every student.

SUMMARY OF THE JOB:   

The Enrollment Assistant position supports university-wide enrollment efforts for both the on-ground and online programs by providing a high volume of recruitment-related call and email support to prospective students.  ESSENTIAL FUNCTIONS
  • Utilize various forms of communication to contact prospective students.
  • Deliver approved phone scripts to prospects and in order to better serve interested prospects in their application process, transfer to an Enrollment Advisor.
  • Accurately document all outgoing/incoming prospect activity within Colleague and Salesforce CRM (Customer Relationship Management Program).
  • Make outgoing calls/activities in order to meet or surpass productivity metrics.
 KNOWLEDGE/ SKILLS/ABILITIES: 
  • Possess exceptional telephone and face-to-face communication skills.
  • Exhibit a high level of motivation, with a passion for student success and the Hallmark University mission.
  • Establish a commitment to business ethics and compliance with regulatory rules.
  • Ability to multitask and be highly organized in a fast-paced environment, with the ability to adapt to change.
  • Be proficient in MS Office (Excel, Outlook, PowerPoint, Word, etc.).
 QUALIFICATIONS AND EXPERIENCE: 

REQUIRED:
  • High School Diploma.
  • Must have excellent attendance.
  • Must have excellent customer service skills.
  • Ability to work afternoons, evenings, and occasional Saturdays.

PREFERRED:
  • Associate Degree from an accredited college/university.
  • Call center & sales experience

FULL TIME EMPLOYEE BENEFITS INCLUDE:
  • A competitive compensation package, 401K match.
  • Paid Time Off.
  • Benefits (medical, dental, vision).
  • Business casual environment.
  • Hallmark University tuition discounts available immediately.


About Hallmark University:

Hallmark University is a nonprofit university offering degrees in Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing.



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