Membership Development Officer

6 months ago

Rockville, United States Lafayette Federal Credit Union Full time
Lafayette Federal Credit Union has earned the 2024 Top Workplaces award from USA Today
Welcome to Lafayette Federal Credit Union Careers Our organization is growing, and we are seeking top-notch individuals to provide support to our members. Our employees are a critical component in our endeavor to be the premier financial partner for every one of our members. 
We are currently seeking a highly motivated Membership Development Officer to support our Business Development team 
  • Do you have what it takes to help an organization grow by bringing in new members, retaining old members, and exploring new markets? 
  • Are your main qualities your excellent communication skills, interpersonal skills, outstanding negotiation and persuasion skills? 
 If so, then Lafayette Federal Credit Union is the place for you    About us:Our Difference: What makes Lafayette Federal cutting-edge? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work We have been recognized nationally by (1) Newsweek’s America’s Best Bank’s list, (2) we’ve received a 5-star rating from Bauer financial, and (3) we’ve also ranked #12 in S&P Global’ s Top Performing Credit Union’s in 2022 for the second year in a row
Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community. 
Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry.  We are currently seeking a Membership Development Officer candidate to join our winning team. Summarily, the MDO will be responsible for providing support to the entire Business Development Team (BD) and Branches, including but not limited to:
  • Prospecting new business accounts
  • Identifying specific needs of members and aligning solutions with LFCU’s offerings
  • Acquiring new forms of eligibility by bringing in new Select Employee Groups (SEGS)
  • Promoting and selling LFCU’s loan, deposit and savings products
  • Assisting in the BD's efforts to increase product utilization of new and existing members
  • Working with assigned branches to meet sales targets by promoting cross-sell of existing products and prospecting for new opportunities around branch locations
  • Actively participate and be the face of the credit union for all business development events, such as community events, networking events, and other credit union sponsored events
Requirements:More specifically, the Membership Development Officer will:
  • Organize and conduct membership retention programs among existing SEGs, community charters, and existing  membership. Maintain continual contact and build strong relationships with SEG representatives and community charter groups through periodic contact channels (phone calls, letters/e-mail and personal visits). Ensure SEG representatives are supplied with credit union brochures, forms, and other related materials.
  • Actively prospect for new business accounts and services, including business checking, remote deposit, ACH services, payroll services, business lines of credit and loans, and other business products offered by the credit union.
  • Develop, monitor, and adapt new techniques to achieve membership growth, product penetration, and profitability goals in accordance with the credit union’s business plan and strategic initiatives.
  • Remain abreast of banking industry member service best practices for developing SEGs.
  • Develop promotional strategies to increase utilization of credit union products and services among existing members; work with the Marketing Department to develop promotional materials for distribution to members and employee groups.
 Top benefits or perks:Joining Lafayette Federal comes with perks to support you in your personal and professional journey.We provide employees with a generous benefits package including:
  • Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan) 
  • Fully funded deductible (HMO Plan)
  • 401k employer matching contribution 
  • Income protection with life insurance, short and long-term disability
  • Paid time off & holiday leave
  • Educational assistance
  • Commuter benefits program and more 
The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer*EOE/AA/DISABILITY/VETERAN 

About Lafayette Federal Credit Union:

When you choose a Lafayette Federal career, you choose to work in an environment where member focus is our bread-and-butter. We have a stable presence in the Washington Metropolitan area, a tenacious spirit and a genuine love for what we do — serving our members. If you seek a career in banking, our job openings offer you an excellent chance to learn and advance. We are a strong organization, poised for growth, and we are constantly broadening our reach. We believe an inclusive equal opportunity workplace reflects the communities we serve and leads to fresh ideas. Valuing diversity extends to the recruitment and ongoing engagement of employees to member cultivation. It’s part of who we are. Consider a Lafayette Federal career if you want: An opportunity to make an impact in the lives of our membersA chance to work with some of the best minds in banking todayA forward-thinking benefits plan and competitive payAn environment that values differences in people Employee Benefits: We are committed to maintaining an attractive benefits package that gives those with Lafayette Federal careers the resources they need to effectively manage their health, promote their well-being and help plan an exciting future. We offer an outstanding benefits package that includes: • 401(k) with Employer Match and Profit-sharing • Generous Paid Time Off Package • Group Health Insurance for Single and Family Coverage • Flexible Spending Account • Health Savings Account with Employer Funding • Life and Accidental Death and Dismemberment Insurance • Short and Long-Term Disability Insurance • Dental Reimbursement • Commuter Benefits • Educational Assistance In addition to the benefits listed above‚ LFCU fosters a great work environment. Just ask our employees *Lafayette Federal Credit Union is an equal opportunity and e-verify employer.* EOE/AA/VETERAN/DISABLED

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