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Customer Service Representative

4 months ago


Escondido, United States Home Guard Pest Control Full time $17 - $19
Home Guard Pest Control is looking to expand its Creepy Customer Service Representative Team We are looking for a Customer Service Rep.

Primary Duties:
  • Assist potential customers with setting up new services or inspections.
  • Assist our customers, sales & service departments with scheduling, billing, and customer concerns.
  • Offer support to our service and sales team.

Qualifications:
  • Excellent communication skills are a must You will communicate by phone, email, web chat, and text messaging.
  • Experience with answering multi-phone lines is also a plus.
  • Attention to detail is very important.
  • A solution-oriented employee
  • Prior supervisory or management experience.
  • Will need the candidate to take the Branch 2 Field Representative test and become licensed through the State of California - Structural Pest Control Board within the first 60 days of employment. We will offer study material.
  • Hours will be 8 am-5 pm Monday through Friday and alternating Saturdays 8 am-12 pm. Summer schedule (May-August) hours may vary Monday through Friday 8 am-8 pm.

*Hourly Pay may vary depending on experience.

About Home Guard Pest Control:

We expect great service from the companies we do business with and as such do all that we can to provide super awesome service in Orange, Riverside, San Bernardino and San Diego Counties