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Sales Operations Support Specialist
2 months ago
Full/Part Time: Full-time hourly.
Benefit Eligibility: Full company benefits effective 1st of the month following first day of work.
JOB SUMMARY & SCOPE
- Work closely and collaboratively with assigned sales associates.
- Create, process, and monitor sales orders and quotes utilizing NetSuite.
- Provide support to help drive business development and pipeline activities as we accelerate our growth.
- Positive, energetic self-starter and proactive problem solver, with exceptional communication skills, and meticulous attention to details.
- Team player capable of cultivating productive working relationships across the organization.
- Exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.
- Thrive within an entrepreneurial environment that is mission-driven and results-driven.
KEY ACCOUNTABILITIES
- Interact successfully and positively in a participatory climate, working collaboratively with our customers, sales, and internal team.
- Provide responsive customer service while administrating sales support. Be a problem solver. Provide recommendations and options to help solve problems.
- Execute based on established processes.
- Interact successfully and positively in a participatory climate, working collaboratively with our customers, sales, and internal team.
- Demonstrate active listening skills. Be curious and willing to ask questions to dive deeper into the needs of the customer.
- Be hypersensitive to the details when composing, processing, and proofing information and data.
- Self-motivation, and the ability to manage through ambiguity while also asking questions for understanding.
- Manage multiple projects and customers and interruptions with ease.
- A strong and proven work ethic, high energy, and outstanding organizational skills.
- Analytic ability to gather and summarize data.
- Display a strong sense of emotional intelligence. Be able to relate and communicate effectively with an array of personalities and cultures.
- Demonstrate quantitative analysis and critical thinking skills.
- Work effectively and efficiently under pressure and stress while maintaining a calm, professional demeanor.
EDUCATION + EXPERIENCE + KEY TRAITS
- Degree in business or related field. Experience in lieu of degree will be considered.
- Previous office admin experience helpful.
- Time management and ability to meet deadlines.
- Strong organizational skills and ability to multitask.
- Problem-solving and decision making
- Proactivity and self-direction.
- Demonstrated proficiency in Microsoft Suite, specifically Outlook, Word, Excel, and Teams.
LANGUAGE SKILLS
- Primary language used in daily operations is English.
- Read and interpret documents, procedure manuals and various correspondence from both internal and external.
- Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.
SUPERVISION
- This role does not include supervisory responsibilities.
DECISION MAKING + REASONING
- Able to take accountability and responsibility for projects and initiatives assigned.
WORKING RELATIONSHIPS
- Sales Operations Support Manager
- Assigned Sales Team
About Peak Technologies:
Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.