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Customer Service Representative
2 months ago
The successful candidate will have prior customer service experience and preferably be bilingual in English/Spanish.
Duties include but are not limited to:
- Entering customer orders for auto glass parts and processing customer returns.
- Processing daily cash, credit cards, and check deposits with accurate data entry.
- Interacting positively with other Mygrant Glass employees.
- Assisting with inventory - interacting with operation warehouse inventory control.
- Interacting with customers via telephone and in-person providing information and assistance.
Qualifications:
- Friendly voice with superior telephone and people skills.
- Able to communicate clearly.
- Must be organized and able to multi-task.
- Excellent at resolving customer conflict.
- Exhibit patience and attentiveness.
Monday through Friday with rotating Saturdays.
Benefits:
- Health Insurance, Flexible Spending Plan, Health Savings Plan, Dental Insurance, Vision Insurance, Paid Time Off, Paid Sick Time, Paid Holidays, 401K/with matching.
Join our team:We are a passionate and close-knit community of individuals who believe in the power of teamwork and provide friendly, knowledgeable, and prompt service. At Mygrant Glass, we don't just offer jobs; we offer opportunities to nurture your career with one of the nation's leading wholesale auto glass companies.
About Mygrant Glass:
Founded in 1926 as a retail shop called Harry R. Mygrant Glass & Glazing, Mygrant Glass is now a third generation business. It was first passed to son Robert F. Mygrant in 1945, who transitioned the business to wholesale in 1952 and grew it to as many as 6 locations by 1966. Grandson Michael R. Mygrant took over the one remaining location in 1979, and is now general manager of 67 locations nationwide, making Mygrant Glass Co., Inc. the largest independent wholesale distributor of auto glass in the United States.Today, Mygrant Glass is headquartered in Hayward, Ca., and is committed to maintaining the highest standard of service and the most extensive inventories possible. We stock both OEM and generic brands from over 30 different factories around the world in an effort to provide our customers with the broadest choice of high-quality glass in the industry.Unlike some other wholesalers, we never compete with our customers. We do not own or operate any retail glass shops, nor do we carry architectural or commercial glass - we are focused solely on being an auto glass distributor.
