Customer Service Representative
3 weeks ago
Description Leidos is seeking full-time Customer Service Representatives at our FHA Resource Centers in Albuquerque, NM & Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all. As a Customer Service Representative, you will assist renters, tenants, and property managers by providing resources and referrals to meet their rental needs. You may also assist homebuyers and homeowners with requests related to purchasing and owning a home. This is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources. Customer Service Representative Opportunities available: 9:30 am - 6:00 pm MT in Albuquerque, NM (subject to change based on customer needs) 10:00 am - 6:30 pm ET in Indianapolis, IN (subject to change based on customer needs) Bilingual (English & Spanish) As a Customer Service Representative, you will: Reply to calls and emails from the public on housing and FHA mortgages Utilize knowledge base and follow Standard Operating Procedures (SOPs) to answer customer requests Deliver excellent customer service in a high-volume call center, including responding to customer complaints Document customer email and phone communications within an internal database. To be a successful Customer Service Representative, you will possess: The capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clients Excellent time management skills and dependability Experience with MS Office (Outlook, Word, Teams) Strong written and verbal communication skills including telephone etiquette Keyboarding proficiency of at least 40 words per minute Required Qualifications: High School diploma or General Educational Development (GED) certificate Minimum of 2 years of contact center experience or telephone customer service experience. Ability to successfully obtain a Public Trust Security clearance, which includes a credit check and background investigation Preferred Qualifications: Bilingual (English & Spanish) verbal and written Call Center (Omnichannel) background Experience in rental property management or mortgage servicing, including handling complaints Join our team and enjoy Leidos employee benefits, including: Paid Time Off (PTO) accrued based on Leidos policy, up to 3 weeks per in the first year Ten paid holidays per year Access to benefits on the first day of employment (medical & dental insurance, 401K, Life, AD&D, Voluntary Disability plans) Ongoing training opportunities to foster professional development Tuition reimbursement based on Leidos policy Gym membership reimbursement Diversity and Inclusion Employee Resource Groups Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth. **The pay for this position is $17.00 per hour.** This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos ensures that all provisions are met through their wages and benefits. HUDFHA Original Posting Date: 2024-04-10 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #J-18808-Ljbffr
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Customer Service Representative
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Albuquerque, United States Airline Maintenance Service, Inc. Full timeNORC is now hiring! Starting pay: $19.93/hr - Bilingual (English/Spanish): $20.43/hr **Individuals who are Spanish-language proficient at a conversational level, are encouraged to apply for our Bilingual Customer Service Representative (Spanish/English) position.** NORC is seeking individuals to work as Customer Service Representatives on important studies...
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Customer Service Representative
1 week ago
Albuquerque, United States Acro Service Corporation Full time $18Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join the company, a premier supplier, in Albuquerque, NM USA. While working in this clean, and climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among...
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Customer Service Representative
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Albuquerque, New Mexico, United States Health Care Service Corporation Full timeJob SummaryAt Health Care Service Corporation, we empower our employees with curated development plans that foster growth and promote rewarding, fulfilling careers. We are seeking a highly skilled Customer Service Representative to join our team.This role is responsible for working on the phone to assist members and physicians by responding to telephone and...
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Customer Service Representative
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Albuquerque, United States Home Medical Equipment Specialists, Llc Full timeJoin our team at HME Specialists as a Full-Time Customer Service Representative at our Albuquerque, New Mexico location. This exciting position offers the opportunity to make a real difference in the lives of our customers by providing exceptional service and support. As a problem solver and empathetic individual, you will have the chance to assist customers...
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Customer Service Representative
3 months ago
Albuquerque, United States HME Specialists LLC Full timeJoin our team at HME Specialists as a Full-Time Customer Service Representative at our Albuquerque, New Mexico location. This exciting position offers the opportunity to make a real difference in the lives of our customers by providing exceptional service and support. As a problem solver and empathetic individual, you will have the chance to assist customers...
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Customer Service Representative
3 months ago
Albuquerque, United States HME Specialists LLC Full timeJob DescriptionJob DescriptionJoin our team at HME Specialists as a Full-Time Customer Service Representative at our Albuquerque, New Mexico location. This exciting position offers the opportunity to make a real difference in the lives of our customers by providing exceptional service and support. As a problem solver and empathetic individual, you will have...
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Customer Service Representative
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Albuquerque, United States Hakes Brothers Full timeCompany Description Hakes Brothers is a leading homebuilder headquartered in New Mexico, with a legacy of helping over 4,000 families find their ideal homes. We pride ourselves on crafting exceptional new homes that seamlessly harmonize with our customers' unique lifestyles. With prime locations in Albuquerque, Las Cruces, El Paso, McAllen, San Antonio, and...
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Customer Service Representative
3 months ago
Albuquerque, United States HME Specialists LLC Full timeJob DescriptionJob DescriptionAre you passionate about providing exceptional customer service and making a difference in people's lives? Join our team at HME Specialists in Albuquerque as a Full-Time Customer Service Representative. In this role, you will have the opportunity to engage with our customers on a daily basis, helping them with their medical...
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Customer Service Representative
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Albuquerque, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Albuquerque, NM, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
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Customer Service Representative
3 days ago
Albuquerque, New Mexico, United States FASTSIGNS® of Albuquerque, NM - Downtown Full timeJob Description**About the Role**We are seeking a highly motivated and sales-driven individual to join our team as a Customer Service Representative at FASTSIGNS® of Albuquerque, NM - Downtown. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.Key...
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Customer Service Representative
2 days ago
Albuquerque, New Mexico, United States Randstad Full timeCustomer Service Representative Job DescriptionAt Randstad, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients, resolving issues, and ensuring customer satisfaction.Key...
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Customer Service Representative
3 weeks ago
Albuquerque, United States U-Haul Full timeLocation: 4020 San Mateo NE, Albuquerque, New Mexico 87110 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Customer Service Representative
2 days ago
Albuquerque, New Mexico, United States Fidelity Investments Full timeJob Overview:Fidelity Investments is a leading financial services company that offers a range of products and services to help individuals and institutions achieve their financial goals. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be...
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Customer Service Representative
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Albuquerque, United States Insight Global Full timeAlbuquerque, New Mexico (CSR)Pay Rate: $16/hourDuration: 6 month contractOn-site: 5 days a weekNeeds to be flexible Monday- Saturday between 5:00am-7:00pm. This will 5 days a week and paid 8 hours shift excluding breaksJob Description: A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will...
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Customer Service Representative
14 hours ago
Albuquerque, United States Insight Global Full timeAlbuquerque, New Mexico (CSR)Pay Rate: $16/hourDuration: 6 month contractOn-site: 5 days a weekNeeds to be flexible Monday- Saturday between 5:00am-7:00pm. This will 5 days a week and paid 8 hours shift excluding breaksJob Description: A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will...
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Customer service representative
2 months ago
Albuquerque, United States Randstad Full timeJoin one of the Industry leaders transforming the science of risk. Our client is looking to hire Customer Service Representatives to work remotely in New Mexico. As a Customer Service Representative you will provide Customer Support over the phone and click to chat providing billing support to a variety of stakeholders. You will learn product knowledge...
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Customer Service Representative
3 days ago
Albuquerque, New Mexico, United States American Air Filter International Full timeJob DescriptionAt American Air Filter International, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key...
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Customer Service Representative
3 days ago
Albuquerque, United States U of C NORC Full timeJOB DESCRIPTION: **Individuals who are Spanish-language proficient at a conversational level, are encouraged to apply for our Bilingual Customer Service Representative (Spanish/English) position.** NORC is seeking individuals to work as Customer Service Representatives on important studies to obtain information on issues such as cost and access to health...
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Customer Service Representative
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Albuquerque, New Mexico, United States Pep Boys Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide exceptional customer service and support to customers, responding to...
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Customer Service Representative
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Albuquerque, United States U-Haul Full timeLocation: 2201-6th NW, Albuquerque, New Mexico 87102 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
