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Customer Service Representative

2 months ago

Albuquerque, United States Hakes Brothers Full time

Company Description Hakes Brothers is a leading homebuilder headquartered in New Mexico, with a legacy of helping over 4,000 families find their ideal homes. We pride ourselves on crafting exceptional new homes that seamlessly harmonize with our customers' unique lifestyles. With prime locations in Albuquerque, Las Cruces, El Paso, McAllen, San Antonio, and Kansas City, we offer convenient and accessible living spaces. Role Description This is a full-time remote role for a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering exceptional customer experiences. Your day-to-day tasks will include handling customer inquiries, resolving issues or complaints, and maintaining accurate customer records. Qualifications Customer Service Representatives, Customer Support, and Customer Service skills Experience in promoting and maintaining customer satisfaction Strong communication and interpersonal skills Problem-solving and conflict resolution abilities Ability to multitask and prioritize effectively Attention to detail and accuracy Experience using customer service software and tools High school diploma or equivalent, with additional relevant qualifications or certifications preferred #J-18808-Ljbffr