Bilingual Customer Service Representative
3 weeks ago
Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Albuquerque, NM & Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.As a Customer Service Representative, you will assist renters, tenants, and property managers by providing resources and referrals to meet their rental needs. You may also assist homebuyers and homeowners with requests related to purchasing and owning a home. This is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources.Customer Service Representative Opportunities available: 9:30 am – 6:00 pm MT in Albuquerque, NM (subject to change based on customer needs)10:00 am – 6:30 pm ET in Indianapolis, IN (subject to change based on customer needs) As a Customer Service Representative, you will:Reply to calls and emails from the public on housing and FHA mortgagesUtilize knowledge base and follow Standard Operating Procedures (SOPs) to answer customer requestsDeliver excellent customer service in a high-volume call center, including responding to customer complaintsDocument customer email and phone communications within an internal database.To be a successful Customer Service Representative, you will possess:The capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clientsExcellent time management skills and dependabilityExperience with MS Office (Outlook, Word, Teams)Strong written and verbal communication skills including telephone etiquetteKeyboarding proficiency of at least 40 words per minuteRequired Qualifications:High School diploma or General Educational Development (GED) certificateMinimum of 2 years of contact center experience or telephone customer service experience.Ability to successfully obtain a Public Trust Security clearance, which includes a credit check and background investigationBilingual (English & Spanish) verbal and writtenPreferred Qualifications:Call Center (Omnichannel) backgroundExperience in rental property management or mortgage servicing, including handling complaintsJoin our team and enjoy Leidos employee benefits, including:Paid Time Off (PTO) accrued based on Leidos policy, up to 3 weeks per in the first yearTen paid holidays per yearAccess to benefits on the first day of employment (medical & dental insurance, 401K, Life, AD&D, Voluntary Disability plans)Ongoing training opportunities to foster professional developmentTuition reimbursement based on Leidos policyGym membership reimbursementDiversity and Inclusion Employee Resource GroupsLeidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth.**The pay for this position is $18.00 per hour. **This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos ensures that all provisions are met through their wages and benefits.HUDFHAOriginal Posting Date:2024-08-15While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range -The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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Bilingual Customer Service Representative
3 weeks ago
Albuquerque, United States Contact Government Services, LLC Full timeBilingual Customer Service Representative Employment Type: Full Time, Entry Level Department: Customer Service CGS is seeking a Bilingual Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the...
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Bilingual Customer Service Representative
4 weeks ago
Albuquerque, United States Leidos Full timeDescription Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Albuquerque, NM & Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and...
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Customer Service Representative
3 weeks ago
Albuquerque, United States Leidos Full timeDescription Leidos is seeking full-time Customer Service Representatives at our FHA Resource Centers in Albuquerque, NM & Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality...
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Bilingual Customer Service
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Albuquerque, United States Staff My Agency Full timeRick Buckner - State Farm Agency, located in Albuquerque, NM is currently looking for a talented, caring, professional to join our team as a Bilingual (Spanish/English) Customer Service / Sales Representative. This is a position focused on Customer Service and sales for a well-established State Farm Agent. Insurance experience is not required we will train...
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Albuquerque, United States Rick Buckner - State Farm Agency Full timeJob DescriptionJob Description Rick Buckner - State Farm Agency, located in Albuquerque, NM is currently looking for a talented, caring, professional to join our team as a Bilingual (Spanish/English) Customer Service / Sales Representative. This is a position focused on Customer Service and sales for a well-established State Farm Agent. Insurance experience...
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1 day ago
Albuquerque, United States Rick Buckner - State Farm Agency Full timeJob DescriptionJob Description Rick Buckner - State Farm Agency, located in Albuquerque, NM is currently looking for a talented, caring, professional to join our team as a Bilingual (Spanish/English) Customer Service / Sales Representative. This is a position focused on Customer Service and sales for a well-established State Farm Agent. Insurance experience...
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Albuquerque, United States Home Medical Equipment Specialists, Llc Full timeJoin our team at HME Specialists as a Full-Time Customer Service Representative at our Albuquerque, New Mexico location. This exciting position offers the opportunity to make a real difference in the lives of our customers by providing exceptional service and support. As a problem solver and empathetic individual, you will have the chance to assist customers...
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Customer Service Representative
3 months ago
Albuquerque, United States HME Specialists LLC Full timeJoin our team at HME Specialists as a Full-Time Customer Service Representative at our Albuquerque, New Mexico location. This exciting position offers the opportunity to make a real difference in the lives of our customers by providing exceptional service and support. As a problem solver and empathetic individual, you will have the chance to assist customers...
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Customer Service Representative
3 months ago
Albuquerque, United States HME Specialists LLC Full timeJob DescriptionJob DescriptionJoin our team at HME Specialists as a Full-Time Customer Service Representative at our Albuquerque, New Mexico location. This exciting position offers the opportunity to make a real difference in the lives of our customers by providing exceptional service and support. As a problem solver and empathetic individual, you will have...
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Albuquerque, United States Rio Metro Full timeThe Mid-Region Council of Governments/Rio Metro Regional Transit District is accepting resumes for the position of Customer Service Representative (CSR) for the New Mexico Rail Runner Express. Hours and shifts will vary. Candidates must have knowledge of administrative procedures and operation of standard office equipment. Working knowledge of a variety of...
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Customer Service Representative
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Albuquerque, United States Mrcog Nm Full timeJob Opportunities The Mid-Region Council of Governments/Rio Metro Regional Transit District is accepting resumes for the position of Customer Service Representative (CSR) for the New Mexico Rail Runner Express. Hours and shifts will vary. Responsibilities Candidates must have knowledge of administrative procedures and operation of standard office...
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Albuquerque, United States Disability Solutions Full timeBilingual Licensed Insurance Customer ServiceRepost Job Date: 9/10/2024 2:04:27 AMLocation: Albuquerque, NM, 87109Salary: $19.0 - $19.0/hourExperience: 0 Year(s)Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual Licensed Customer Service / Sales Representative - State Farm...
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Customer Service Representative
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Albuquerque, United States Acro Service Corporation Full time $18Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join the company, a premier supplier, in Albuquerque, NM USA. While working in this clean, and climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among...
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Bilingual Licensed Insurance Customer Service
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Albuquerque, United States Rick Buckner - State Farm Agency Full timeJob DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Licensed Customer Service and Sales Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional...
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Bilingual Licensed Insurance Customer Service
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Customer Service Representative I
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Albuquerque, New Mexico, United States Presbyterian Medical Services Full timeJob OverviewJOB CATEGORY: CALL CENTER / CONTACT CENTER / ADMINISTRATIONWe are looking for a committed and empathetic Customer Service Representative to enhance our operations. The Customer Service Representative will act as the initial point of contact for patients via telephone, ensuring a satisfactory experience by delivering outstanding customer service...
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Bilingual Licensed Insurance Customer Service
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Albuquerque, United States Tim Gallegos - State Farm Agency Full timeJob DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual Licensed Customer Service / Sales Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based...
