Client Advocate
2 months ago
- Dorchester (Bilingual Skill in Cape Verdean Creole is required)
- Dorchester
- Roxbury
- Roslindale (Bilingual Skill in Spanish is required)
- East Boston (Bilingual Skill in Spanish is required)
We have part-time (20 hours/week) vacancies in the following neighborhoods:
- North End/West End (Bilingual Skill in Cantonese or Mandarin is required)
- Malden
As a Community Coordination Client Advocate, you will handle direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and Everett. If you are a detail-oriented individual passionate about community development and possess the skills to excel in this role, we invite you to join our team at ABCD as a Client Advocate. Come make a meaningful impact and be part of a legacy that shapes positive change in Greater Boston.
Key Responsibilities:
- Responsible for maintaining case management files, and providing supportive services and referrals.
- Conduct intake process and assist clients in establishing educational and occupational goals.
- Develop positive working relationships with various organizations within the public and private sectors to expand placement efforts.
- Identify support services needed make appropriate referrals and orient new clients to referred programs.
- Conduct workshops for the diverse populations of a specific community.
- Assist clients in properly completing job applications and resumes for employment opportunities.
- Follow up with prospective agencies and employers to maintain up-to-date information on employment opportunities.
- Provide clients with services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and Virtual Gateway services, including food stamps and health insurance.
- Perform other related duties as assigned from time to time.
Skills, Knowledge, and Expertise:
- Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development, or general office support required.
- Demonstrated proficiency in Microsoft Word and Excel required.
- Excellent oral and written communication skills.
- Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic, and cultural backgrounds.
- Bilingual skill in Spanish, Mandarin, Cantonese, or Haitian Creole is preferred.
About Action for Boston Community Development, Inc., (ABCD):
ABCD is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success.To fulfill this purpose, ABCD uses a comprehensive approach that systematically addresses the range of barriers faced by households in poverty, from day-to-day crises to long-term needs for jobs and education.
-
Part-Time Family Network Advocate
4 weeks ago
Boston, Massachusetts, United States The Home for Little Wanderers Full timeFamily Network DevelopmentThe Home for Little Wanderers is seeking a Part-Time Family Network Advocate to join its team of professionals dedicated to creating better futures for kids. As a Family Network Advocate, you will work in partnership with Program Leadership to develop innovative programs that support families in need.Provide counseling and...
-
Sr. Member Advocate
2 months ago
Boston, United States Zelis Healthcare Full timePosition Overview: The Senior Member Advocate is a vital role in ensuring service excellence to Zelis clients and their members. The Senior Member Advocate is proficient in and supports all Preservice Outreach, Balance Bill Resolution, and No Surprises Act assignment categories. This position requires the ability to act independently within the scope of...
-
Customer Experience Advocate
1 month ago
Boston, Massachusetts, United States NielsenIQ Full timeNielsenIQ is a leading consumer intelligence company with operations in 100+ markets, covering more than 90% of the world's population. We deliver the most complete understanding of consumer buying behavior and reveal new pathways to growth.As a Customer Experience Advocate, you will serve as the primary point of contact for end-users subscribed to...
-
Client Service Associate
6 months ago
Boston, United States Graham Full timePosition: REMOTE - Client Service Associate Status: Full-Time Hourly (40 hours)Hours: Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch * Phenomenal customer service, written, and verbal communication skills* ABOUT THE ORGANIZATION: This is a temporary, REMOTE – Client Service Associate opportunity with the possibility of becoming a...
-
Client Partner
5 months ago
Boston, United States Publicis Sapient Full timePublicis Sapient (PS), a global leader in Digital Business Transformation (DBT), is looking for a Client Partner with a demonstrated track record of results to join our elite Growth Force team. Aligned to Healthcare, you will harness the depth and breadth of PS’ portfolio, and the value-add of our extended capabilities through Publicis Groupe, to identify...
-
Client Service Associate
1 month ago
Boston, Massachusetts, United States Graham Full timeAbout the Role:This is a temporary, REMOTE – Client Service Associate opportunity with the possibility of becoming a permanent position based on business needs. The Client Service Associate plays a pivotal role in providing fast, friendly support to clients. This role is essential as it serves as the primary point of contact for clients, ensuring their...
-
Client Services Specialist
3 months ago
Boston, United States TBWA\Chiat\Day Full timeThe position is based in Boston, with the expectation to come into the office at 2-3 times per week. Position Description The Client Services Specialist (CSS) is the perfect foundation for someone looking to start their career in a multi-faceted role in Information Security customer service and operations. The focus is acting as a point person throughout the...
-
Client Services Specialist
3 months ago
Boston, United States IANS Full timeClient Services Specialist**The position is based in Boston, with the expectation to come into the office at 2-3 times per week.Position Description The Client Services Specialist (CSS) is the perfect foundation for someone looking to start their career in a multi-faceted role in Information Security customer service and operations. The focus is acting as a...
-
Care Advocate
1 week ago
Boston, United States UnitedHealth Group Full timePrimary Responsibilities: Functioning independently, travel across assigned territory to meet with providers to discuss Optum tools and programs focused on improving the quality of care for Medicare Advantage Members. Will be out in the field 80% of time in defined territory with rare occasion of overnight travelUtilizing data analysis, identify and target...
-
New England Transportation
4 weeks ago
Boston, United States Jacobs Full timeAt Jacobs, we don’t settle - always looking beyond to raise the bar and deliver with excellence. We apply our expertise and knowledge as we look into the future with great optimism and focus. We don’t settle until we give our best and know that we’re making a difference. As a Client Account Manager for our Transportation Practice in New England, you...
-
New England Transportation
2 weeks ago
boston, United States Jacobs Full timeLocationBoston, Massachusetts, United StatesCapabilitiesBusiness Development/Sales/MarketingOffice SetupHybridJob ID#16062 Market Transportation At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific...
-
Legislative Policy Counsel
2 months ago
Boston, United States Committee for Public Counsel Services Full timeOverviewThe Committee for Public Counsel Services, the public defender agency of Massachusetts, is seeking applications for a Legislative Policy Counsel to work with the General Counsel in representing and advocating for the Agency before the Legislature and Executive Branch of the government.We fight for equal justice and human dignity by supporting our...
-
Mental Health Case Manager
1 month ago
Boston, United States destinationone Consulting Full timedestinationone Consulting specializes in recruitment across diverse sectors including Healthcare Health Tech Government Municipalities NonProfits Legal Public Accounting Food and more. We are proactively building a data bank for opportunities in these fields. By applying you ensure our recruiters can quickly match you with suitable roles when they...
-
Customer Success Manager II
3 months ago
Boston, United States JLL Technologies Full timeAbout the role: Our Customer Success Managers (‘CSMs’) play a crucial role in building long-term, transformational customer relationships by partnering with customers across our Enterprise, Strategic, Mid-Market, and Growth customer segments. You will engage with customers at key points throughout their lifecycle and collaborate with internal teams...
-
Travel CT Technologist
4 weeks ago
Boston, Massachusetts, United States Planet Healthcare Full timeJob Requirements & DetailsPlanet Healthcare is looking for a skilled CT Technologist to fill a travel assignment in the Boston area. The ideal candidate will have a strong background in CT scanning and excellent communication skills. The position will require 12 hours of work per shift, with 36 hours worked per week. About Planet HealthcarePlanet Healthcare...
-
Customer Advocacy Manager
6 months ago
Boston, United States Recorded Future Full timeWith 1,000 intelligence professionals, over $300M in sales, and serving over 1,800 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!As a Client Advocacy Marketing Manager at Recorded Future, you will lead the way in highlighting our clients' success stories. By showcasing the value of our products through...
-
Community Development Specialist
1 month ago
Boston, Massachusetts, United States Action for Boston Community Development Full timeJob Title: Client AdvocateJob SummaryAs a Client Advocate at Action for Boston Community Development, you will play a vital role in providing direct case management services to clients in need. This is a temporary position for three months with potential for extension.Key ResponsibilitiesMaintain accurate and up-to-date case management files, providing...
-
Account Director
2 weeks ago
Boston, United States The Talent Group Recruiting Full timeAre you a seasoned marketing professional with a passion for healthcare and pharma, and an eye for strategic growth? An exciting new opportunity awaits with a top-tier brand experience agency known for their innovative work with Fortune 1000 B2B companies. This agency’s Health division is a dedicated team focused on patient retention and adherence,...
-
Strategic Retirement Accounts Manager
2 weeks ago
Boston, Massachusetts, United States Natixis Investment Managers Full timeThe Strategic Retirement Accounts Manager will cultivate and expand relationships with key clients in the US Defined Contribution marketplace. This role requires a collaborative approach with Record-keepers, Retirement Aggregators, Regional Banks, National Wire and Independent Broker-Dealers, and outsourced Fiduciary Investment Solutions Providers.The ideal...
-
Clinician Per Diem-Youth Permanency Program
3 weeks ago
Boston, United States The Home for Little Wanderers Full timeDescription YPC is a permanency-focused program which assists youth in the foster care system who are lacking natural and permanent connections with family. YPC services are provided through a DCF contract with youth who are in DCF custody and reside in a foster care or program setting. Youth are identified by their DCF teams and are referred for the...