Wellness Spa Manager

1 week ago

Santa Monica, United States Surya Spa Full time $60,000 - $65,000
Job Details:
  • We're looking for an enthusiastic, intelligent, and positive SPA MANAGER to join our family at Martha Soffer's internationally-renowned Ayuverdic Surya Spa, in our Kelly Wearstler-designed location in Santa Monica Proper Hotel.
  • Knowledge of Ayurveda is not a prerequisite, but SPA MANAGEMENT is essential. You must also have a strong desire to help people and to become immersed in the world of Surya, from the all-natural products to the transformative treatments, and in the world of Ayurvedic knowledge, as well.
  • Prior spa or similar management operations experience is required  So is experience in staff scheduling, conflict resolution, payroll, HR, and customer service. Software savvy is essential.  Spa booking software is an advantage.
  • Ensure customer satisfaction by addressing client needs and promptly resolving any issues.
  • Serve as the liaison between reception, massage therapists, product production and upper management. 
  • Handle day to day operations of the spa and successfully address operational issues. 
  • Foster a positive and productive work environment and keep a wonderful team's morale high. 
  • Improve spa protocols and procedures.
  • Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary.
  • Ensure cleanliness and maintenance of the spa.
  • Conduct ongoing one on ones and monthly staff meetings. 
  • Create massage therapist and reception team schedules, handle time off requests and callouts, etc. 
  • Ensure payroll accuracy and time clock corrections. 
  • Ensure a seamless, 5-star experience for all of our guests, some of whom are A-list celebrities and other notable VIPs.

Please send us the following THREE ITEMS: 

(Many candidates don't do this, and we sadly can't pursue them  And because this job gets posted on different platforms which don't always allow for sending anything but a resume, but if you're truly interested in the position, please ADDITIONALLY address these requirements in an email to roger@suryaspa.com.) 

  • A short paragraph on why you might be a good fit with Surya, which you can see at suryaspa.com, and even if this is something you haven't done before, why you feel the job and environment are something you could excel and thrive in.
  • A resume that speaks to this position.
  • Because we're an Ayurvedic clinic, we use Vedic Astrology to help guide us toward mutual compatibility. Therefore, please include your BIRTH YEAR //BIRTHDAY// BIRTH TIME // and CITY OF BIRTH.

Benefits:
  • Subsidized Health Insurance.
  • Treatments.
  • Ayurvedic Lunch.
  • Discounts, and many other benefits specific to Surya.

At Surya, we work hard, we have fun, and we help a huge number of people. Surya, and Ayurveda, literally changes lives. There's also a tremendous opportunity to grow with this company and to benefit from that growth. If you're the right candidate, we can't wait to have you join our family in Santa Monica.
Thank you, and we look forward to hearing from you

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