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Drain Cleaning Technician

4 months ago

Montpelier, United States Wind River Environmental LLC Full time
Position SummaryThe Drain Cleaning Technician is responsible for the most efficient, highest quality customer experiences to Wind River Environmental’ s drain customers. You will complete all drain cleaning, jetting and cable work related to commercial and residential service calls.

Key Position Points: 
  • Position: Drain Cleaning Technician
  • Location Base: Montpelier, VT
  • Requirements: A background in plumbing/drain cleaning/line repair preferable

Essential Duties and Responsibilities   
  • Provide effective communication between customers and Wind River Environmental. 
  • Provide camera service for mainline stoppage. 
  • Educate and assist customers on the importance of drain repair and replacement. 
  • Explain reasons for blockage and illustrate how you will resolve the issue.  
  • Work alongside customer service and dispatch to ensure overall success of the business. 
  • Protect drain cleaning and camera equipment and keep a well inventoried truck. 
  • Participate actively in all training exercises, team meetings, and safety discussions. 
  • Completion and submission of quote and service paperwork to management. 
  • Respond to trouble/emergency calls in a timely manner. 
  • Follow all Wind River Environmental service protocols. 
  • Must be able to work overtime including weekends and holidays if needed
  • Must be able to work on-call rotations as needed  
  • Must comply with all FMCSA and DOT regulations if applicable 
  • Must practice safe work methods to remain accident and injury free. Must have the ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury or accident.  
  • Required to wear Personal Protective Equipment (PPE) appropriate to your job. 
  • Other duties as assigned by management  

Work Environment
  • You are regularly exposed outside weather conditions, non-hazardous fumes and noise
  • Must be comfortable working independently 
  • Interaction with customers 

Knowledge, Skills, and Abilities   
  • Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs.  
  • Ability to speak, cooperate and communicate effectively with customers, co-workers and management.  
  • Ability to work independently and manage pressure to meet deadlines.  
  • Basic computer literacy including email and internet skills.  
  • Ability to perform basic math functions.   

Required Qualifications 
  • At least 21 years of age  
  • Ability to successfully pass DOT drug screen, medical certification, physical exam and road exams  
  • Must be able to operate in a drug-free workplace   
  • Must have a valid driver’s license with an acceptable driving record   
  • High-School Diploma preferred

Company Offered Benefits
  • Competitive starting hourly rates + opportunity to earn overtime Ask about our Step Program
  • Opportunity to earn a quarterly safety bonus
  • Company Paid Smith Systems Defensive Training 
  • Company Paid Med-Card Renewals 
  • Room for Growth
  • Medical, dental and vision insurance
  • Employer paid life insurance 
  • Employee discount for services offered in your area
  • Matching 401K 
  • 6 paid holidays, 2 paid floating holidays and generous paid time off plan 
  • Company Paid Uniforms 
  • Annual Safety Boot Stipend   

Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks and related waste systems. Headquartered in Marlborough, MA we offer a full suite of services to business, residential and municipal customers throughout the East Coast. Wind River Environmental is an Equal Opportunity Employer.