Customer Service Representative

4 weeks ago


Coral Springs, United States Hoffer Pest Solutions Full time $18 - $19
Join Our Team as a Customer Service Representative

Are you passionate about providing exceptional service to customers? Do you thrive in a dynamic, fast-paced environment? If so, we have the perfect opportunity for you to join our team at Hoffer, a trusted family-operated Pest Control company since 1975.

About Us:
At Hoffer, we take pride in serving both residential and commercial clients with top-notch lawn, pest, and termite control services. With decades of experience, we have established ourselves as a reliable partner in keeping properties pest-free and beautiful.

Responsibilities:
  • Answer incoming calls from customers and prospects promptly and professionally.
  • Address customer inquiries, resolve issues, and provide solutions effectively and efficiently.
  • Schedule appointments for service and ensure proper documentation of customer requests.
  • Process payments accurately and promptly.
  • Provide excellent customer service that exceeds expectations and builds loyalty.
  • Collaborate with other team members to ensure seamless service delivery.

Requirements:
  • Previous experience in customer service or a related field preferred.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work well under pressure in a fast-paced environment.
  • Proficiency in using computer systems and basic software applications.
  • Positive attitude and willingness to learn and grow within the company.

Why Join Us?
  • A competitive compensation package and generous bonus structure can help you get an additional  $1 - $4 to your hourly rate.
  • A supportive and inclusive work environment that values teamwork and collaboration.
  • Comprehensive training and ongoing development opportunities.
  • Make a meaningful impact by helping our customers live comfortably and pest-free.
  • Paid Time off and Holidays.

If you're ready to take your customer service skills to the next level and become a valuable member of our team, we want to hear from you Apply now by applying with us

Join Hoffer and be part of a company that is committed to excellence in service and customer satisfaction

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