Customer Service Specialist
3 months ago
- Establish yourself as the face and voice of Scan-Optics to your selected customers.
- Establish and coordinate onboarding of new client work projects.
- Conduct meetings with clients to ensure project requirements are clearly understood and agreed upon
- Review and confirm the scope of work provided by the Sales team.
- Communicate regularly with internal departments and strategic partners to ensure service delivery expectations are understood.
- Coordinate with internal teams to ensure timely completion of tasks.
- Monitor client purchase orders to ensure financial completion and provide overage estimates to the Sales team.
- Provide excellent customer service and act as the main point of contact for clients throughout the project.
- Address client inquiries, and concerns, and provide proactive project updates
- Provide exceptional customer service (proactive and reactive) by email, phone, and written correspondence.
- Manage and prioritize ever-changing project priorities
- Make recommendations to systematize and improve office efficiencies and lead process improvement projects.
- 3+ years of experience in a customer care or customer service role
- Experience running multiple projects to successful completion (usually 3-month duration)
- Attention to details
- Strong organizational and time management skills
- Ability to synthesize large quantities of complex data into actionable information
- Project Management certification is a plus
- You thrive on helping customers and bringing their projects to completion
- Ability to work and communicate across departments with business partners
- Excellent verbal and written communication and presentation skills
Robust benefits package including:
- Medical
- Dental
- Vision
- Additional voluntary products
- PTO
- 12 Paid Holidays
- 401k Matching
-
Customer Service Specialist
5 months ago
Manchester, United States Bangor Savings Bank Full timeFUNCTION: This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers with basic deposit and lending needs. Processes routine and complex teller transactions efficiently and accurately while meeting the Banks Customer Experience...
-
Customer Service Representative
2 weeks ago
Manchester, New Hampshire, United States BDI Full timeJob Title: Customer Support SpecialistBearing Distributors Inc. (BDI) is a leading global supplier of industrial products and services. We are committed to delivering exceptional customer service and technical expertise, driving our success and global expansion.As a Customer Support Specialist, you will play a critical role in supporting our customers and...
-
Customer Service Representative
3 weeks ago
Manchester, New Hampshire, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...
-
Customer Service Representative
7 days ago
Manchester, New Hampshire, United States Dave & Buster Full timeJob Title: Gaming Support SpecialistAbout the Role:At Dave & Buster's, we're looking for a skilled Gaming Support Specialist to join our team. As a key member of our Midway team, you'll be responsible for ensuring the smooth operation of our games and technical equipment.Key Responsibilities:- Provide exceptional customer service to our guests, responding to...
-
Customer Specialist
3 weeks ago
Manchester, United States CarMax Full timeCARMAX Customer Specialist Manchester, New Hampshire Apply Now CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...
-
Service Specialist
4 weeks ago
Manchester, United States Apple Full timeApple Service Specialist (The Mall of New Hampshire R631) Manchester, New Hampshire As a Service Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with...
-
Customer Experience Specialist
5 months ago
Manchester, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Experience Specialist
5 months ago
Manchester, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Service Representative
1 week ago
Manchester, New Hampshire, United States BDI Full timeJob Title: Customer Support SpecialistBearing Distributors Inc. (BDI) is a leading global supplier of industrial products and services. Our commitment to customer service and technical expertise has driven our success and global expansion.We offer a dynamic and entrepreneurial environment with industry-leading benefits, including competitive pay, variable...
-
Retail Merchandising Specialist
3 days ago
Manchester, Kentucky, United States Drive Line Service Full timeRetail Merchandising SpecialistDrive Line Service is seeking a skilled Retail Merchandising Specialist to join our national retail merchandising team. As a Retail Merchandising Specialist, you will be responsible for providing high-quality retail services to the largest retailers in the United States. This is a flexible, variable hour position with hours...
-
Retail Sales Associate
3 days ago
Manchester, New Hampshire, United States Veterans Canteen Service Full timeJob Summary: We are seeking a Retail Sales Associate to join our team at the Veterans Canteen Service. As a Retail Sales Associate, you will provide exceptional customer service to our customers, including Veterans and their caregivers. You will be responsible for operating a cash register, processing transactions, and maintaining a clean and organized store...
-
Customer Experience Specialist
1 month ago
Manchester, New Hampshire, United States Best Buy Full time{"Overview": "At Best Buy, we're committed to creating a work environment where every employee feels like they truly belong and contribute to our shared purpose. As a Customer Experience Specialist, you'll be the face of Best Buy for our customers, providing unique and personalized service to meet their immediate and future needs.", "Key Responsibilities":...
-
Field Service Specialist
4 weeks ago
Manchester, New Hampshire, United States Waters Full timeJob Title: Field Service SpecialistWe are seeking a highly skilled Field Service Specialist to join our team at Waters Corporation. As a Field Service Specialist, you will be responsible for providing technical expertise on our innovative product suite, including DSC, TGA, SDT, TMA, and DMA, to multiple customer laboratories across various...
-
Customer Specialist
2 weeks ago
Manchester, United States CarMax Full time6107 - Manchester - 300 Keller Street, Manchester, New Hampshire, 03103CarMax, the way your career should be!About this jobAs a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...
-
Customer Relations Specialist
2 weeks ago
Manchester, New Hampshire, United States Anthony Capraro Iii - State Farm Agent Full timeBuild a Career with Anthony Capraro III - State Farm AgentWe are a dynamic and growing insurance agency seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Specialist. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their...
-
Customer Specialist
5 months ago
Manchester, United States CarMax Full time6107 - Manchester - 300 Keller Street, Manchester, New Hampshire, 03103 CarMax, the way your career should be! **About this job** As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process....
-
Customer Specialist
4 weeks ago
Manchester, United States CarMax Full time6107 - Manchester - 300 Keller Street, Manchester, New Hampshire, 03103 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process....
-
Guest Sales Specialist
4 weeks ago
Manchester, New Hampshire, United States Tire Choice Auto Service Centers Full timeJob DescriptionAt Tire Choice Auto Service Centers, we are seeking a highly motivated and customer-focused Guest Sales Specialist to join our team. As a Guest Sales Specialist, you will be responsible for providing exceptional customer service and sales support to our guests, ensuring that they have a positive and memorable experience at our...
-
Field Service Specialist
2 months ago
Manchester, United States Waters Full timeField Service SpecialistReq. # 20747Company Name TACategory Field ServiceLocationUS-MA-Boston | US-NHType Regular Full-TimeOverviewTA Instruments' Field Service Organization is comprised of highly skilled, motivated and customer focused professionals that are technical experts on TA Instruments' product suite. As a Field Service Specialist working for...
-
Customer Data Specialist
2 weeks ago
Manchester, New Hampshire, United States Covetrus Full timeJob SummaryThe Customer Data Specialist will play a crucial role in maintaining and updating customer data across various systems, ensuring accuracy and consistency. This position requires strong analytical skills, attention to detail, and the ability to work independently with minimal supervision.Key ResponsibilitiesAnalyze customer data to identify...